Works matching DE "CUSTOMER satisfaction"

Results: 5000

Feasibility and Acceptability of Pediatric Teledentistry: A Mixed‐Methods Study.

Published in:

International Journal of Paediatric Dentistry, 2025, v. 35, n. 5, p. 954, doi. 10.1111/ipd.13312

By:

Alrumaim, Sarah;
Farsi, Nada;
Farsi, Najat;
Baghlaf, Khlood;
Farsi, Deema

Publication type:

Article

Impak Sihat: A telehealth system development and feasibility evaluation to empower rural population in Malaysia on the quality use of medicines.

Published in:

PLoS Digital Health, 2025, v. 4, n. 8, p. 1, doi. 10.1371/journal.pdig.0000937

By:

Mohamed Nazar, Nor Ilyani;
Ab Rahman, Norny Syafinaz;
Alias, Nor Elina;
Zaini, Syahrir;
Tg Mohd Kamil, Tg Karmila;
Jamani, Nurjasmine Aida;
Elnaem, Mohamed Hassan

Publication type:

Article

The Role of Ethical Leadership's CSR Initiatives and Leader's Trait Mindfulness in Consumer Well-Being in Multinational Hotels.

Published in:

Management International Review (MIR), 2025, v. 65, n. 3, p. 591, doi. 10.1007/s11575-025-00580-w

By:

Usman, Muhammad;
Del Giudice, Manlio;
Papa, Armando;
Singh, Sanjay Kumar;
Khalid, Adeel

Publication type:

Article

Use of the importance-performance analysis method in customer satisfaction surveys for entertainment services – case study.

Published in:

Scientific Journals of The Maritime University of Szczecin / Zeszyty Naukowe Akademii Morskiej w Szczecinie, 2024, v. 151, n. 79, p. 49, doi. 10.17402/615

By:

Jagusiak-Kocik, Marta

Publication type:

Article

基于 Kano 模型的镇江市老年人智慧养老服务需求及其影响因素.

Published in:

Chinese Nursing Research, 2025, v. 39, n. 15, p. 2514, doi. 10.12102/j.issn.1009-6493.2025.15.003

By:

丁悦莹;
刘石柱;
陈羲

Publication type:

Article

Fusion of Rough Set Theory, Genetic Algorithm-Backpropagation Neural Networks and Shapley Additive Explanations for the Design of Bamboo Furniture.

Published in:

BioResources, 2025, v. 20, n. 3, p. 7107, doi. 10.15376/biores.20.3.7107-7133

By:

Zhongchen Huang;
Li Ye

Publication type:

Article

An Analysis of Customer Satisfaction Level at bmt Mandiri Sejahtera.

Published in:

ODEON - Observatorio de Economía y Operaciones Numéricas, 2024, n. 27, p. 147, doi. 10.18601/17941113.n27.05

By:

Nahidloh, Shofiyun;
Dahruji;
Ardyansyah, Farid;
Rahman, Taufiqur;
Hermawan, Rudi

Publication type:

Article

Acquisitions.

Published in:: Elevator World, 2025, v. 73, n. 8, p. 12
Publication type:: Article

COMPONENTS OF MEMORABLE GASTRONOMIC EXPERIENCE AND THEIR EFFECTS ON VISITOR SATISFACTION.

Published in:

GeoJournal of Tourism & Geosites, 2025, v. 59, n. 2, p. 810, doi. 10.30892/gtg.59226-1458

By:

BÜTÜN, Sedat;
ÖNÇEL, Sibel

Publication type:

Article

DVARAVATI HERITAGE TOURISM: EXAMINING THE INTERPLAY BETWEEN DESTINATION IMAGE, MEMORABLE TOURISM EXPERIENCES, AND TOURIST REVISIT INTENTIONS.

Published in:

GeoJournal of Tourism & Geosites, 2025, v. 59, n. 2, p. 674, doi. 10.30892/gtg.59214-1446

By:

CHUAMUANGPHAN, Nipon;
KHETJENKARN, Siriporn;
SOONTORN, Jittrapon;
IMDEE, Piyanart;
INTHURIT, Danaikrit;
Chee Keng LEE

Publication type:

Article

DISCOUNT PRICING POLICY WITH STOCHASTIC DEMAND AND PRESERVATION TECHNOLOGY FOR DETERIORATING ITEMS.

Published in:

Reliability: Theory & Applications, 2025, v. 20, n. 2, p. 547

By:

TIWARI, RAMKRISHNA;
TIWARI, RAM KUMAR;
KUMAR, LALJI;
PRAJAPATI, POORAN LAL;
KHEDLEKAR, UTTAM KUMAR

Publication type:

Article

A Refined Neutrosophic α-Discounting Framework for Evaluating ECommerce Logistics Service Quality in Mobile Environments.

Published in:

Neutrosophic Sets & Systems, 2025, v. 90, p. 130

By:

Wenjie Wang

Publication type:

Article

A performance indicator and its decomposition according to the impacts of different aspects based on distributional data.

Published in:

Quality & Quantity, 2025, v. 59, n. 3, p. 2091, doi. 10.1007/s11135-024-01956-0

By:

Crocetta, Corrado;
Irpino, Antonio;
Antonucci, Laura;
Marin, Claudia

Publication type:

Article

Effects of Esports Content Types on Fan Satisfaction, Fandom Activity, and Fandom Diffusion: A Quantitative Study of T1's YouTube Channel.

Published in:

International Journal of Coaching Science, 2025, v. 19, n. 2, p. 155

By:

Sung Kook An;
Young Vin Kim

Publication type:

Article

A Study on the Effect of Total Quality Management on Internal Customer Satisfaction within the Framework of Internal Marketing Theory.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 2, p. 1833, doi. 10.20491/isarder.2025.2067

By:

SAYGIN, Esat;
TOLON, Metehan;
UYGUN, Sabit;
SÖKMENSÜER, Şahan

Publication type:

Article

eWOM ve Müşteri Deneyimi İlişkisi: Butik Otel Yorumlarının SERVQUAL Modeliyle İncelenmesi.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 2, p. 1677, doi. 10.20491/isarder.2025.2059

By:

KALEÖZÜ, Seda;
DENİZ, Sabahat

Publication type:

Article

Konaklama İşletmelerinde Hizmet Hatasına Yönelik Telafi Stratejilerinin Müşteri Davranışlarına Etkisi.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 2, p. 1499, doi. 10.20491/isarder.2025.2047

By:

CANDAR, Pelin;
AKSÖZ, Emre Ozan

Publication type:

Article

Temalı Otellerin Çevrim İçi Müşteri Yorumlarının İçerik Analiziyle İncelenmesi.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 2, p. 1377, doi. 10.20491/isarder.2025.2038

By:

SERT, Ayşe Nevin

Publication type:

Article

Restoran Atmosferi Memnuniyet, Hedonik İyi Oluş ve Davranışsal Niyeti Nasıl Etkiler? Kapadokya Bölgesine Yönelik Bir Araştırma.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 2, p. 1349, doi. 10.20491/isarder.2025.2036

By:

KUM, Meltem;
KESKİN, Emrah

Publication type:

Article

The Effects of Artificial Intelligence and Design Thinking on Enhancing Organisational Performance in T.

Published in:

Review of International Comparative Management / Revista de Management Comparat International, 2025, v. 26, n. 3, p. 586, doi. 10.24818/RMCI.2025.3.586

By:

BENNAMA, Nouria;
BENNAMA, Fatima Zahra;
BELKADI, Adel

Publication type:

Article

Pathways++ a stepped model of integrated care.

Published in:

International Journal of Integrated Care (IJIC), 2025, p. 215, doi. 10.5334/ijic.ICIC24201

By:

Herington, Trechelle

Publication type:

Article

Provider–Recipient Dyadic Interactions: Impact of Service Quality on Customer Behaviours Using a Multi-Modelling Approach.

Published in:

Global Business Review, 2025, v. 26, n. 4, p. 876, doi. 10.1177/09721509211038828

By:

Sharif, Shahbaz;
Lodhi, Rab Nawaz;
Ahmad, Wisal;
Iqbal, Khurshed

Publication type:

Article

SATISFACTION OF VISITORS WITH THE WELLNESS TOURISTSERVICES OF REPUBLICOF CROATIA.

Published in:

UTMS Journal of Economics, 2025, v. 16, n. 1, p. 62

By:

Milojica, Vedran;
Tomić, Romina Alkier

Publication type:

Article

HOW WELL CAN CHATGPT MANAGE SERVICE FAILURES?

Published in:

Anuario Turismo y Sociedad, 2025, v. 37, p. 305, doi. 10.18601/01207555.n37.12

By:

YAŞAR, EMRE;
YAYLA, EDA

Publication type:

Article

The impact of logistics customer service in e-commerce on online store purchases.

Published in:

Zarządzanie Innowacyjne w Gospodarce i Biznesie, 2025, n. 1, p. 163, doi. 10.25312/ziwgib.796

By:

Tokarski, Daniel;
Fałek, Justyna

Publication type:

Article

Motivational determinants of continuance usage intention for generative AI: an investment model approach for ChatGPT users in the United States.

Published in:

Behaviour & Information Technology, 2025, v. 44, n. 12, p. 3080, doi. 10.1080/0144929X.2024.2429647

By:

Kim, Jeong Soo;
Baek, Tae Hyun

Publication type:

Article

Enhancing consumer satisfaction in the online knowledge payment context: the effects of warmth and competence.

Published in:

Behaviour & Information Technology, 2025, v. 44, n. 12, p. 3019, doi. 10.1080/0144929X.2024.2427108

By:

Zhou, Shasha;
Cao, Xi;
Chen, Yuangao;
Yang, Shuiqing

Publication type:

Article

Total Quality Management Practices on Firm Performance: A Study of Selected Deposit Money Banks in Nigeria.

Published in:

Romanian Economic Journal, 2025, v. 27, n. 90, p. 86, doi. 10.24818/REJ/2025/90/03

By:

Isichei, Ejikeme Emmanuel;
Taiwo Olabosinde, Samuel

Publication type:

Article

An intelligent approach to adapting Kanban cards with fuzzy controller for pull production control.

Published in:

Annals of Operations Research, 2025, v. 351, n. 1, p. 525, doi. 10.1007/s10479-023-05690-y

By:

Elloumi, Khouloud;
Saidi, Chaouki;
Azouz, Nesrine;
Benaissa, Mounir

Publication type:

Article

You Can Lead a Horse to Water: Spatial Learning and Path Dependence in Consumer Search.

Published in:

Econometrica, 2025, v. 93, n. 4, p. 1299, doi. 10.3982/ECTA19576

By:

Hodgson, Charles;
Lewis, Gregory

Publication type:

Article

Role of Communication in Hotel Accommodation Operation and Guest Retention in Bauchi Metropolis, Nigeria.

Published in:

African Journal of Agriculture, Nutrition & Hospitality (AJANH), 2025, v. 2, n. 1, p. 83, doi. 10.31920/3050-2276/2025/v2n1a5

By:

Anake, Clement Ukayi;
Ibrahim, Aishatu

Publication type:

Article

SWARA-DEMATEL-ARAS Kullanarak Çevik Yazılım Geliştirme Yöntemlerinin Değerlendirilmesi: SCRUM, XP veya KANBAN?

Published in:

Journal of Yaşar University / Yaşar Üniversitesi E-Dergisi, 2025, v. 20, n. 79, p. 376, doi. 10.19168/jyasar.1529910

By:

MADEN, Ayça;
YÜCENUR, Ganimet Nilay

Publication type:

Article

Behind the Pharmacy Counter: An Exploration of Antimicrobial Resistance (AMR) from a Customer-Centric Perspective. A National Study of Saudi Pharmacies.

Published in:

Pharmacy Practice (1886-3655), 2025, v. 23, n. 2, p. 1, doi. 10.18549/PharmPract.2025.2.3165

By:

Kanan, Mohammed;
AlOsaimi, Hind M.;
Almatri, Mubarak;
Alassaf, Sana;
Alkodari, Norah;
Asiri, Nada;
Alfaifi, Amirah;
Asiri, Haneen;
Subaykhi, Amani;
Asiri, Manal;
Alasmari, Salha;
Alqahtani, Raghad;
Ladnah, Majd;
Al Thabet, Fawaz;
Al-Thabet, Amal

Publication type:

Article

The Effect of E-Service Quality on E-Customer Loyalty with E Customer Satisfaction as a Mediation Variable Case Study on the My BCA Mobile Banking Application.

Published in:

Eduvest: Journal Of Universal Studies, 2025, v. 5, n. 6, p. 6922, doi. 10.59188/eduvest.v5i6.51449

By:

Sembiring, Irvandeo Wandinata;
Iskamto, Dedi

Publication type:

Article

THE EFFECT OF PERCEIVED QUALITY, CUSTOMER SATISFACTION ON PHYSICAL EVIDENCE, AND BRAND IMAGE ON PATIENT LOYALTY AT THE EMDEE SKIN CLINIC PALEMBANG BEAUTY CLINIC.

Published in:

Eduvest: Journal Of Universal Studies, 2025, v. 5, n. 6, p. 8650, doi. 10.59188/eduvest.v5i6.51380

By:

Marinka, Sheisa;
Jayanagara, Oscar

Publication type:

Article

MARKETING 4.0 ON CUSTOMER SATISFACTION AND REPURCHASE INTENTION: THE MEDIATING ROLE OF PERCEIVED VALUE IN INDONESIAN HOSPITALS INDUSTRY.

Published in:

Eduvest: Journal Of Universal Studies, 2025, v. 5, n. 6, p. 6167, doi. 10.59188/eduvest.v5i6.51301

By:

Sihombing, Indah Kurniawati

Publication type:

Article

The Magnificent Seven.

Published in:

ASHRAE Journal, 2025, v. 67, n. 8, p. 72

By:

PEARSON, ANDY

Publication type:

Article

The Effect of Aviation Industry's Service Quality on Passenger Satisfaction and WOM Communication during the COVID-19 Pandemic.

Published in:

Business & Economics Research Journal, 2025, v. 16, n. 3, p. 315, doi. 10.20409/berj.2025.470

By:

Avgan, Sıla;
Özdemir, Erkan

Publication type:

Article

Relationship Between Brand Equity and Consumers' Purchase Intention on E-Commerce Platforms: A Mediated Approach.

Published in:

IUP Journal of Brand Management, 2025, v. 22, n. 2, p. 40, doi. 10.71329/IUPJBRM/2025.22.2.40-61

By:

Mishra, Kiran

Publication type:

Article

Study: DEI Policies Can Make the Workplace Less Safe.

Published in:

Academic Questions, 2025, v. 38, n. 2, p. 34

By:

Kuvvet, Emre

Publication type:

Article

ENHANCED AI-POWERED CUSTOMER EXPERIENCE MODEL.

Published in:

Science World Journal, 2025, v. 20, n. 1, p. 17, doi. 10.4314/swj.v20i1.3

By:

Abubakar, Ruqayyah Abdullahi;
Aliyu, Ahmed Abubakar;
Yashe, Zahra B.;
Ahmad, Muhammad Aminu;
Abdulkadir, Saadatu;
Ibrahim, Muhammad;
Ahmed, Abubakar Muazu

Publication type:

Article

Customer Loyalty after Service Recovery Satisfaction among Bank Customers in Lesotho: The Role of Gender.

Published in:

African Journal of Gender, Society & Development, 2025, v. 14, n. 2, p. 171, doi. 10.31920/2634-3622/2025/v14n2a8

By:

Motaung, Senate;
Koloba, Habofanwe Andreas

Publication type:

Article

Appeasing an angry family member with a complaint.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 6, p. 286, doi. 10.12968/nrec.2018.20.6.286

By:

Bernstein, Adam

Publication type:

Article

How intergenerational care generates happiness.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 5, p. 234, doi. 10.12968/nrec.2018.20.5.234

By:

Ashurst, Adrian

Publication type:

Article

Government follows Market Authority's recommendations.

Published in:

Nursing & Residential Care, 2018, v. 20, n. 5, p. 230, doi. 10.12968/nrec.2018.20.5.230

By:

Frankova, Helena

Publication type:

Article

The importance of a positive attitude in the care home.

Published in:

Nursing & Residential Care, 2017, v. 19, n. 2, p. 113, doi. 10.12968/nrec.2017.19.2.113

By:

Ashurst, Adrian

Publication type:

Article

A dementia care philosophy that puts people at its centre.

Published in:

Nursing & Residential Care, 2017, v. 19, n. 1, p. 34, doi. 10.12968/nrec.2017.19.1.34

By:

Austin, Sue

Publication type:

Article

Improving customer service in order to make a real difference.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 9, p. 523, doi. 10.12968/nrec.2014.16.9.523

By:

Ashurst, Adrian

Publication type:

Article

Adult social care: a rise in complaints.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 7, p. 365, doi. 10.12968/nrec.2014.16.7.365

By:

Learner, Sue

Publication type:

Article

How to ... improve and develop complaints handling.

Published in:

Nursing & Residential Care, 2014, v. 16, n. 1, p. 39, doi. 10.12968/nrec.2014.16.1.39

By:

Ashurst, Adrian

Publication type:

Article