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- Title
A 3-dimensional balanced scorecard model for R&D.
- Authors
Jones, Kerina Helen
- Abstract
This article discusses possible improvements to the Balanced Scorecard (BSC) management tool to develop and refine its use in a health care environment. The BSC is a measurement-based strategic management and learning system that is applicable in all organizations. It is used to translate an organization's vision into a set of performance indicators distributed among four perspectives. These are financial, customer, internal business process and learning and growth.
- Publication
British Journal of Healthcare Management, 2007, Vol 13, Issue 1, p19
- ISSN
1358-0574
- Publication type
Academic Journal
- DOI
10.12968/bjhc.2007.13.1.24219