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- Title
Usability testing finds problems for novice users of pediatric portals.
- Authors
Britto, Maria T; Jimison, Holly B; Munafo, Jennifer Knopf; Wissman, Jennifer; Rogers, Michelle L; Hersh, William
- Abstract
Patient portals may improve pediatric chronic disease outcomes, but few have been rigorously evaluated for usability by parents. Using scenario-based testing with think-aloud protocols, we evaluated the usability of portals for parents of children with cystic fibrosis, diabetes or arthritis. DESIGN Sixteen parents used a prototype and test data to complete 14 tasks followed by a validated satisfaction questionnaire. Three iterations of the prototype were used.
- Publication
Journal of the American Medical Informatics Association : JAMIA, 2009, Vol 16, Issue 5, p660
- ISSN
1527-974X
- Publication type
Journal Article
- DOI
10.1197/jamia.M3154