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- Title
Feedback from incident reporting: information and action to improve patient safety.
- Authors
Benn, J; Koutantji, M; Wallace, L; Spurgeon, P; Rejman, M; Healey, A; Vincent, C
- Abstract
Effective feedback from incident reporting systems in healthcare is essential if organisations are to learn from failures in the delivery of care. Despite the wide-scale development and implementation of incident reporting in healthcare, studies in the UK suggest that information concerning system vulnerabilities could be better applied to improve operational safety within organisations. In this article, the findings and implications of research to identify forms of effective feedback from incident reporting are discussed, to promote best practices in this area.
- Publication
Quality & safety in health care, 2009, Vol 18, Issue 1, p11
- ISSN
1475-3901
- Publication type
Journal Article
- DOI
10.1136/qshc.2007.024166