We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleHealth services research and global health.AuthorsBradley, Elizabeth H; Fennell, Mary L; Pallas, Sarah Wood; Berman, Peter; Shortell, Stephen M; Curry, LesliePublicationHealth services research, 2011, Vol 46, Issue 6pt2, p2019ISSN1475-6773Publication typeJournal ArticleDOI10.1111/j.1475-6773.2011.01349.x