We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitlePatient navigation: development of a protocol for describing what navigators do.AuthorsParker, Victoria A; Clark, Jack A; Leyson, Jenniffer; Calhoun, Elizabeth; Carroll, Jennifer K; Freund, Karen M; Battaglia, Tracy AAbstractTo develop a structured protocol for observing patient navigators at work, describing and characterizing specific activities related to their goals.PublicationHealth services research, 2010, Vol 45, Issue 2, p514ISSN1475-6773Publication typeJournal ArticleDOI10.1111/j.1475-6773.2009.01079.x