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Title
Consumers' interpretation and use of comparative information on the quality of health care: the effect of presentation approaches.
Authors
Damman, Olga C; Hendriks, Michelle; Rademakers, Jany; Spreeuwenberg, Peter; Delnoij, Diana M J; Groenewegen, Peter P
Abstract
Public reports about health-care quality have not been effectively used by consumers thus far. A possible explanation is inadequate presentation of the information.
Publication
Health expectations : an international journal of public participation in health care and health policy, 2012, Vol 15, Issue 2, p197