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- Title
Evaluating instruments for quality: testing convergent validity of the consumer emergency care satisfaction scale.
- Authors
Davis, Barbara A; Kiesel, Cynthia K; McFarland, Julie; Collard, Adressa; Coston, Kyle; Keeton, Ada
- Abstract
Having reliable and valid instruments is a necessity for nurses and others measuring concepts such as patient satisfaction. The purpose of this article is to describe the use of convergence to test the construct validity of the Davis Consumer Emergency Care Satisfaction Scale (CECSS). Results indicate convergence of the CECSS with the Risser Patient Satisfaction Scale and 2 single-item visual analogue scales, therefore supporting construct validity. Persons measuring patient satisfaction with nurse behaviors in the emergency department can confidently use the CECSS.
- Publication
Journal of nursing care quality, 2005, Vol 20, Issue 4, p364
- ISSN
1057-3631
- Publication type
Journal Article
- DOI
10.1097/00001786-200510000-00013