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Title
Effects of patient demands on satisfaction with Japanese hospital care.
Authors
Tokunaga, J; Imanaka, Y; Nobutomo, K
Abstract
The objective of this study was to detect whether there was any difference among the characteristics of patient satisfaction between two patient emphasis groups: patients demanding technical elements of hospital care and patients demanding interpersonal elements.
Publication
International journal for quality in health care : journal of the International Society for Quality in Health Care, 2000, Vol 12, Issue 5, p395