We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleAn empirical investigation of electronic government service quality: from the demand-side stakeholder perspectiveAuthorsShareef, Mahmud Akhter; Archer, Norm; Dwivedi, Yogesh K.PublicationTotal Quality Management & Business Excellence, 2015, Vol 26, Issue 3-4, p339ISSN1478-3363DOI10.1080/14783363.2013.832477