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- Title
Perceived organizational support: a review of the literature.
- Authors
Rhoades, Linda; Eisenberger, Robert
- Abstract
The authors reviewed more than 70 studies concerning employees' general belief that their work organization values their contribution and cares about their well-being (perceived organizational support; POS). A meta-analysis indicated that 3 major categories of beneficial treatment received by employees (i.e., fairness, supervisor support, and organizational rewards and favorable job conditions) were associated with POS. POS, in turn, was related to outcomes favorable to employees (e.g., job satisfaction, positive mood) and the organization (e.g., affective commitment, performance, and lessened withdrawal behavior). These relationships depended on processes assumed by organizational support theory: employees' belief that the organization's actions were discretionary, feeling of obligation to aid the organization, fulfillment of socioemotional needs, and performance-reward expectancies.
- Publication
The Journal of applied psychology, 2002, Vol 87, Issue 4, p698
- ISSN
0021-9010
- Publication type
Journal Article
- DOI
10.1037/0021-9010.87.4.698