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Title
Disclosing medical errors to patients: it's not what you say, it's what they hear.
Authors
Wu, Albert W; Huang, I-Chan; Stokes, Samantha; Pronovost, Peter J
Abstract
There is consensus that patients should be told if they are injured by medical care. However, there is little information on how they react to different methods of disclosure.
Publication
Journal of general internal medicine, 2009, Vol 24, Issue 9, p1012