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- Title
[Successful implementation of the EFQM management model at the Department of Ophthalmology in Graz].
- Authors
Langmann, G; Maier, R; Theisl, A; Bauer, H; Klug, U; Foussek, C; Hödl, R; Wedrich, A; Gliebe, W
- Abstract
In the context of legal requirements and scarcer resources, the implementation of a quality management (QM) model will provide a competitive advantage or a site warranty for a hospital. For 3 years, the Department of Ophthalmology in Graz has been working with the EFQM model and has now accomplished the first level quality award, namely "Committed to Excellence (C2E)". The project work towards achieving this C2E-award is described below.
- Publication
Der Ophthalmologe : Zeitschrift der Deutschen Ophthalmologischen Gesellschaft, 2011, Vol 108, Issue 4, p351
- ISSN
1433-0423
- Publication type
Journal Article
- DOI
10.1007/s00347-010-2297-2