Os desafios da gestão remota em tempo de pandemia.

dos Santos, Vanessa Martins; Montandon Saraiva, Guilherme Marzol; Silva, Fernando Ferreira da; Haddad Carraro, Wendy Beatriz Witt

Pandemic changed the routine of thousands of companies in Brazil in 2020. In this scenario, with the support of information and communication technologies (ICTs), many workers started to perform their activities remotely. However, this sudden change brought disruptions and challenges for organizations, individuals, and families. Thus, the aim of this study was to investigate the perceptions of Brazilian managers and employees about the change to telecommuting that occurred in the context of the health crisis resulting from the Covid-19 pandemic, through analysis of the responses of 652 participants in a quantitative survey. The research considered relevant to the conduct of remote work and management of virtual teams the factors highlighted in the literature. The results showed that interaction with the team and communication/contact difficulties with customers are the biggest obstacles. In addition, they indicated that the subordinates do not consider themselves prepared for telecommuting nor that the activities have been adequate, although the managers have different perceptions. The motivation was also impacted, according to what the followers answered, but without altering the commitment and efficiency.

GeSec: Revista de Gestao e Secretariado, 2022, Vol 13, Issue 3, p1647

2178-9010

Academic Journal

10.7769/gesec.v13i3.1437