Academic activity management system: an analysis from the perspective of intention, use and performance at the Centro Federal de Educação Tecnologica de Minas Gerais (CEFET-MG).

de Paula Dias, Flávia; de Melo Costa, Danilo; Martins Fittipaldi Torga, Eliana Márcia; de Cássia Macedo, Roberta

Goal: to analyze whether the intention and use of the Integrated Academic Activities Management System (SIGAA) has a positive effect on individual user performance, from the perspective of the Unified Theory of Acceptance and Use of Technology (UTAUT), at the Federal Technological Education Center of Minas Gerais (CEFET-MG). Methodology/approach: the research typology is causal, quantitative, qualitative and a case study, through the application of questionnaires to professors and administrative staff. The quantitative analysis of the results shows the users' perceptions through the Cronbach's Alpha Coefficient and the validation of the constructs through the Average Ranking of the items within each block of the questionnaire applied. Originality/relevance: this is an original study as it seeks to understand individual performance associated with the acceptance of academic management software, using an already consolidated theory (UTAUT). Main findings: the results show that the acceptance and use of the SIGAA system has a significant effect on the individual performance of its user, but this is not exceptional, given that the system is a tool that is made available for use and facilitates the operation of records. Theoretical contributions: the model resulting from this research, with the inclusion of the performance construct in the UTAUT, makes a theoretical and methodological contribution to other research with the same purpose. Management contributions: The study provided suggestions for possible improvements to be implemented in academic activities management systems, given their importance for educational institutions.

CRONBACH'S alpha; PERFORMANCE management; QUANTITATIVE research; QUALITATIVE research; ORIGINALITY

Revista de Ciências da Administração, 2024, Vol 26, Issue 66, p1

1516-3865

Academic Journal

10.5007/2175-8077.2024.e89525