Today, Family Health Support Centers (FHSC) characterize new environment for the activity of occupational therapists in Primary Health Care. Aiming to understand this new insertion we carried out a descriptive study of qualitative nature. Through a focus group, we obtained data on the subject from 13 occupation therapists that have worked in FHSCs in the municipality of Fortaleza, Ceará state, Brazil. The material obtained was categorized by thematic analysis and interpreted based on collective health and occupation therapy frameworks. The results and discussion converged to the categories of (1) Insertion of occupational therapists in the FHSNs studied, and (2) Working conditions: a place characterized by fragilities and overcoming. Our findings point to the need to establish a common agenda between FHSN professionals and Family Health Strategy teams; difficulties in establishing bonds between the supporters and the supported in the work process; working precariousness and material shortage. The encounter of such professionals potentiated reflections about the working processes and the exchange of experiences, raising awareness to new perspectives for occupational therapy in Primary Health Care and to the need to make these professionals' performances in this specific context more public.