Works matching DE "CUSTOMER retention"
Results: 1075
AN EXAMINATION OF PERCEIVED QUALITY, SATISFACTION, AND LOYALTY RELATIONSHIP.
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- Gadjah Mada International Journal of Business, 2006, v. 8, n. 3, p. 323, doi. 10.22146/gamaijb.5612
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- Article
Estrategias de marketing utilizadas por las empresas chilenas para incrementar el valor de los clientes.
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- Cuadernos de Administración, 2014, v. 30, n. 51, p. 8, doi. 10.25100/cdea.v30i51.38
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- Article
How to retain new patients in your practice.
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- Urology Times, 2008, v. 36, n. 1, p. 24
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- Article
Using Personality Traits to Select Customer-Oriented Logistics Personnel.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 1, p. 22, doi. 10.5325/transportationj.46.1.0022
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- Article
RELATING SWITCHING COSTS TO POSITIVE AND NEGATIVE WORD-OF-MOUTH.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 54
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- Article
DELIGHTED CONSUMERS BUY AGAIN.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 94
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- Article
A DOZEN PROBLEMS WITH APPLIED CUSTOMER MEASUREMENT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 1
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- Article
The Determinants and Barriers Affecting Innovation Management in SMTEs in the Tourist Park Sector.
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- Tourism Recreation Research, 2008, v. 33, n. 3, p. 245, doi. 10.1080/02508281.2008.11081548
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- Article
UNDERSTANDING TOURIST REVISIT BEHAVIOR: FROM A TEMPORAL PERSPECTIVE.
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- Tourism Analysis, 2008, v. 13, n. 3, p. 317, doi. 10.3727/108354208786094816
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- Article
POSTPURCHASE BEHAVIOR: A CASE STUDY INTO A VACATION CLUB PRODUCT.
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- Tourism Analysis, 2006, v. 11, n. 1, p. 45, doi. 10.3727/108354206777770646
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- Article
Forever I am yours: the interrelationship between service brand love, psychological contracts and customer switching barriers in the banking industry.
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- SAM Advanced Management Journal (Emerald Publishing Limited), 2024, v. 89, n. 2, p. 77, doi. 10.1108/SAMAMJ-05-2024-0025
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- Article
STRATEGY ANALYST IMPROVES PURCHASING DECISIONS AND LOYALTY THROUGH BRAND IMAGE, LIFE STYLE AND PRODUCT QUALITY.
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- Syntax Idea, 2023, v. 5, n. 9, p. 1852, doi. 10.46799/syntax-idea.v5i7.2416
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- Article
THE INFLUENCE OF QUALITY OF SERVICE AND GOODS’ DELIVERY PUNCTUALITY AN CUSTOMER SATISFACTION WITH CUSTOMER TRUST AS AN INTERVENING VARIABLE.
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- Syntax Idea, 2023, v. 5, n. 9, p. 1679, doi. 10.46799/syntax-idea.v5i7.2416
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- Article
LIFE AFTER NPS.
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- Marketing Research, 2011, v. 23, n. 2, p. 8
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- Article
SCORING SUCCESS.
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- Marketing Research, 2011, v. 23, n. 1, p. 8
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- Article
RANK MATTERS.
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- Marketing Research, 2010, v. 22, n. 3, p. 7
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- Article
Welcome to the Bazaar.
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- Marketing Research, 2009, v. 21, n. 4, p. 18
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- Article
Net Promoter Score Fails the Test.
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- Marketing Research, 2008, v. 20, n. 4, p. 28
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- Article
Advances in Market Segmentation.
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- Marketing Research, 2001, v. 13, n. 1, p. 14
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- Article
Measuring Customer Retention in the European Automotive Sector.
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- Central European Management Journal, 2021, v. 29, n. 3, p. 63, doi. 10.7206/cemj.2658-0845.53a
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- Article
Research on Early Warning of Customer Churn Based on Random Forest.
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- Journal of Artificial Intelligence (2579-0021), 2022, v. 4, n. 3, p. 143, doi. 10.32604/jai.2022.031843
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- Article
The Influence of Social Media Against Customer Retention (Case Study on J.Co).
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- KnE Social Sciences, 2018, v. 2018, p. 1436, doi. 10.18502/kss.v3i11.2860
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- Article
Determinants of Continuous Usage Intention of Mobile Apps in Online Shopping in the Western Province of Sri Lanka.
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- Sri Lankan Journal of Management, 2022, v. 27, n. 2, p. 96, doi. 10.33939/SLJM.27.02.04.2022
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- Article
Design and Development of Advanced CRM and Task Management System using PHP.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 1, Part 2, p. 1274
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- Article
КОНСТРУЮВАННЯ ВЗАЄМОВИГІДНИХ ВІДНОСИН ІЗ КЛІЄНТАМИ У ДІЯЛЬНОСТІ СТРАХОВИХ КОМПАНІЙ.
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- Scientific Proceedings of Ostroh Academy National University Series, Economics, 2022, v. 54, n. 26, p. 107, doi. 10.25264/2311-5149-2022-26(54)-107-112
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- Article
CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES.
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- International Journal of Organizational Leadership, 2012, v. 1, n. 1, p. 13, doi. 10.33844/ijol.2012.60210
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- Article
A proposed hybrid framework to improve the accuracy of customer churn prediction in telecom industry.
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- Journal of Big Data, 2024, v. 11, n. 1, p. 1, doi. 10.1186/s40537-024-00922-9
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- Article
Customer Satisfaction In The Digitalisation Era: Evidence Of South Africa Banking Sector.
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- Journal of Namibian Studies, 2024, v. 42, p. 258
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- Article
Client retention: old friends are best.
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- Veterinary Ireland Journal, 2014, v. 4, n. 11, p. 562
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- Article
Hybrid and Remote Working Arrangements May Boost Employee and Contractor Retention in the Graphic Arts Industry.
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- Seybold Report: Analyzing Publishing Technologies, 2024, v. 24, n. 2, p. 2
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- Article
Cox Communications Engages Customers with Customized Rewards.
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- 2014
- Publication type:
- Case Study
HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS.
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- Polish Journal of Management Studies, 2017, v. 16, n. 1, p. 202, doi. 10.17512/pjms.2017.16.1.17
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- Article
BUILDING CUSTOMER RETENTION IN ON-LINE TRANSPORTATION.
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- Polish Journal of Management Studies, 2017, v. 15, n. 2, p. 229, doi. 10.17512/pjms.2017.15.2.21
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- Article
ANALYSIS OF SINGLE SERVER FINITE BUFFER QUEUE UNDER DISCOURAGED ARRIVAL AND RETENTION OF RENEGING.
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- Yugoslav Journal of Operations Research, 2023, v. 33, n. 1, p. 111, doi. 10.2298/YJOR2109017032M
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- Article
VARIANT VACATION QUEUEING SYSTEM WITHBERNOULLI FEEDBACK, BALKING ANDSERVER'S STATES-DEPENDENT RENEGING.
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- Yugoslav Journal of Operations Research, 2021, v. 31, n. 4, p. 557, doi. 10.2298/YJOR200418003B
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- Article
A Hybrid Data Mining Method for Customer Churn Prediction.
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- Engineering, Technology & Applied Science Research, 2018, v. 8, n. 3, p. 2991, doi. 10.48084/etasr.2108
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- Article
Marketing is only as good as your operations: How the AAOS transformed its internal processes to improve the customer experience and increase member retention.
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- Journal of Brand Strategy, 2023, v. 12, n. 2, p. 155, doi. 10.69554/adwv6707
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- Article
Engage with empathy: Improving customer experience with artificial intelligence.
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- Journal of Brand Strategy, 2022, v. 11, n. 1, p. 15, doi. 10.69554/ibkz7164
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- Article
Editorial.
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- 2022
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- Publication type:
- Editorial
LABOUR SHORTAGE AND LABOUR RETENTION AS A POSSIBLE STRATEGY IN A DIFFICULT ECONOMIC SITUATION BASED ON EMPIRICAL DATA OF A TRANSITIONING ECONOMY.
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- Central European Business Review, 2024, v. 13, n. 4, p. 103, doi. 10.18267/j.cebr.367
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- Article
EXPLORING INCLUSION IN THE REMOTE STARTUP LANDSCAPE: A CASE STUDY ANALYSIS.
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- Central European Business Review, 2024, v. 13, n. 4, p. 1, doi. 10.18267/j.cebr.363
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- Publication type:
- Article
CUSTOMER RELATIONSHIP MANAGEMENT IN A FITNESS CLUB - CASE STUDY OF IT SOLUTIONS APPLIED IN A SELECTED ORGANIZATION.
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- Business Informatics / Informatyka Ekonomiczna, 2014, v. 4, n. 34, p. 66, doi. 10.15611/ie.2014.4.07
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- Article
The MX/M/c Bernoulli feedback queue with variant multiple working vacations and impatient customers: performance and economic analysis.
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- Arabian Journal of Mathematics, 2020, v. 9, n. 2, p. 309, doi. 10.1007/s40065-019-0260-x
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- Article
Achieving service success through relationships and enhanced encounters.
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- Academy of Management Executive, 2002, v. 16, n. 4, p. 132, doi. 10.5465/AME.2002.8951340
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- Article
Implementing successful self-service technologies.
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- Academy of Management Executive, 2002, v. 16, n. 4, p. 96, doi. 10.5465/AME.2002.8951333
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- Article
Improving service quality in America: Lessons learned.
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- Academy of Management Executive, 1994, v. 8, n. 2, p. 32, doi. 10.5465/AME.1994.9503101072
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- Article
An Empirical Investigation of Web Site Use Using a Commitment-Based Model.
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- Decision Sciences, 2006, v. 37, n. 3, p. 427, doi. 10.1111/j.1540-5414.2006.00133.x
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- Publication type:
- Article
The Economic Payout Model for Service Guarantees.
- Published in:
- Decision Sciences, 2005, v. 36, n. 2, p. 197, doi. 10.1111/j.1540-5414.2005.00071.x
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- Publication type:
- Article
Satisfying and Retaining Customers through Independent Service Representatives.
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- Decision Sciences, 2004, v. 35, n. 3, p. 527, doi. 10.1111/j.0011-7315.2004.02534.x
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- Article
Personalmanagement in der Tourismuswirtschaft.
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- Betriebswirt, 2023, v. 64, n. 4, p. 261, doi. 10.3790/dbw.2023.1440403
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- Publication type:
- Article