Improving customer profit predictions with customer mindset metrics through multiple overimputation.
- Published in:
- Journal of the Academy of Marketing Science, 2019, v. 47, n. 5, p. 771, doi. 10.1007/s11747-019-00658-6
- By:
- Publication type:
- Article
Works matching DE "CUSTOMER satisfaction surveys"
Results: 109
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Understanding the quality-quantity conundrum of customer referral programs: effects of contribution margin, extraversion, and opinion leadership.
- Published in:
- Journal of the Academy of Marketing Science, 2018, v. 46, n. 6, p. 1108, doi. 10.1007/s11747-018-0603-8
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- Publication type:
- Article
3
PERFORMANCE MEASUREMENT TOOLS FOR TOTAL QUALITY MANAGEMENT IN APPLICATION TO HEALTHCARE ENVIRONMENT: A QUALITATIVE SYSTEMATIC REVIEW.
- Published in:
- Journal of Economics & Management Research, 2019, n. 8, p. 82, doi. 10.22364/jemr.8.05
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- Publication type:
- Article
4
Role of Family and Survival Strategies of Micro-Family Food Business during COVID-19 Pandemic.
- Published in:
- Journal of Tourism & Services, 2023, v. 14, n. 26, p. 153, doi. 10.29036/jots.v14i26.489
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- Publication type:
- Article
5
Identifying strategies for improving airport services: introduction of the Gap-IPA to an Italian airport case study.
- Published in:
- Transportation Letters, 2021, v. 13, n. 3, p. 243, doi. 10.1080/19427867.2020.1861506
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- Publication type:
- Article
6
„Let's Stay in Touch" – Direktwerbung unter der DSGVO: Eine kritische Bewertung der Orientierungshilfe der Aufsichtsbehörden.
- Published in:
- Computer und Recht, 2018, v. 34, n. 12, p. 770, doi. 10.9785/cr-2018-341207
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- Publication type:
- Article
7
Prediction of Quality Level of Product Considering Current Customers' Expectations.
- Published in:
- Management & Production Engineering Review (MPER), 2022, v. 13, n. 2, p. 127, doi. 10.24425/mper.2022.142061
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- Publication type:
- Article
8
Tell Us Again, How Satisfied Are You? The Influence of Recurring Posttransaction Surveys on Purchase Behavior.
- Published in:
- Journal of Service Research, 2017, v. 20, n. 3, p. 292, doi. 10.1177/1094670517690026
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- Publication type:
- Article
9
Service Failure Severity, Customer Satisfaction, and Market Share: An Examination of the Airline Industry.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 415, doi. 10.1177/1094670514538119
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- Publication type:
- Article
10
Are We Aligned…Enough? The Effects of Perceptual Congruence Between Service Teams and Their Leaders on Team Performance.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 2, p. 212, doi. 10.1177/1094670513516673
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- Publication type:
- Article
11
President's Message.
- Published in:
- African Violet Magazine, 2022, v. 75, n. 1, p. 3
- By:
- Publication type:
- Article
12
Suburban Landscape and Public Housing: The Post-Occupancy Evaluation as a Tool for Built Environment Regeneration: A Case Study in the City of Naples, Italy.
- Published in:
- Land (2012), 2025, v. 14, n. 2, p. 211, doi. 10.3390/land14020211
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- Publication type:
- Article
13
Perancangan dan Implementasi Survei Kepuasan Stakeholder Alumni Berbasis Web.
- Published in:
- Techno.com, 2020, v. 19, n. 1, p. 24, doi. 10.33633/tc.v19i1.2731
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- Publication type:
- Article
14
Process Evaluation of the Community Pharmacist-Led Allergic Rhinitis Management (C-PhARM) Service in Singapore.
- Published in:
- Pharmacy, 2019, v. 7, n. 2, p. 56, doi. 10.3390/pharmacy7020056
- By:
- Publication type:
- Article
15
Observing the Relation between Working Life Quality of Staffs and Satisfaction of the Customers in Razi Insurance Co.
- Published in:
- International Journal of Scientific Management & Development, 2016, v. 4, n. 1, p. 7
- By:
- Publication type:
- Article
16
Bulanık Bir Model İle Özel Alışveriş Sitelerinin Değerlendirilmesi.
- Published in:
- Cag University Journal of Social Sciences, 2012, v. 9, n. 2, p. 35
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- Publication type:
- Article
17
Organisational Coaching Outcomes: A comparison of a practitioner survey and key findings from the literature.
- Published in:
- International Journal of Evidence Based Coaching & Mentoring, 2018, v. 16, n. 1, p. 159, doi. 10.24384/000475
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- Publication type:
- Article
18
The Questionnaire as Conversation.
- Published in:
- Ergonomics in Design, 2016, v. 24, n. 2, p. 10, doi. 10.1177/1064804615623631
- By:
- Publication type:
- Article
19
Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.
- Published in:
- Información Tecnológica, 2019, v. 30, n. 2, p. 73, doi. 10.4067/S0718-07642019000200073
- By:
- Publication type:
- Article
20
An Analysis Of The Chinese Business-To-Consumer Online Shopping Sector From The Perspective Of Customer Satisfaction.
- Published in:
- Frontiers in Health Informatics, 2024, v. 13, n. 8, p. 3517
- By:
- Publication type:
- Article
21
Assessing Customer Service Satisfaction Levels in Private Healthcare Hospitals: A Focus on Health Information Management and Patient Experience.
- Published in:
- Frontiers in Health Informatics, 2024, v. 13, n. 6, p. 1386
- By:
- Publication type:
- Article
22
HOW SATISFIED IS MY CUSTOMER?: AN EVALUATION OF CUSTOMER SATISFACTION OF CELLULAR SERVICE PROVIDERS IN THE REGION OF MUMBAIWITH SPECIAL REFERENCE TO TATA DOCOMO.
- Published in:
- International Journal on Customer Relations, 2017, v. 5, n. 1, p. 31
- By:
- Publication type:
- Article
23
'Text'-Mining Customer's View Point and Perceived Value About Brand.
- Published in:
- International Journal of Business Analytics & Intelligence (IJBAI), 2016, v. 4, n. 1, p. 1, doi. 10.21863/ijbai/2016.4.1.016
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- Publication type:
- Article
24
Analisi delle tecniche utilizzate dalle aziende di trasporto pubblico italiane per valutare la qualità percepita dei servizi offerti.
- Published in:
- Ingegneria Ferroviaria, 2019, v. 74, n. 5, p. 401
- By:
- Publication type:
- Article
25
DESIGNING THE APPROPRIATE DATA COLLECTION METHOD FOR PUBLIC TRANSPORT PASSENGER SATISFACTION ANALYSIS.
- Published in:
- International Journal for Traffic & Transport Engineering, 2018, v. 8, n. 2, p. 177, doi. 10.7708/ijtte.2018.8(2).03
- By:
- Publication type:
- Article
26
Shopper Satisfaction Monitor in a border area.
- Published in:
- International Journal of Management Cases, 2012, v. 14, n. 4, p. 325, doi. 10.5848/apbj.2012.00109
- By:
- Publication type:
- Article
27
Public transportation quality of service: factors, models, and applications.
- Published in:
- 2019
- By:
- Publication type:
- Book Review
28
RESEARCH ON CUSTOMER SATISFACTION DEGREE AT THE STORE MOBEXPERT PITEŞTI, IN ORDER TO IMPROVE THE SALES RESULTS.
- Published in:
- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2015, n. 3, p. 60
- By:
- Publication type:
- Article
29
Student Satisfaction and Related Geodemographic Variations in Private Institutions: An Assessment Using CSAT.
- Published in:
- IUP Journal of Marketing Management, 2025, v. 24, n. 1, p. 77, doi. 10.71329/IUPJMM/2025.24.1.77-89
- By:
- Publication type:
- Article
30
Management: Customer Experience & The Platypus Bank.
- Published in:
- Journal of the Australian & New Zealand Institute of Insurance & Finance, 2013, v. 36, n. 4, p. 11
- By:
- Publication type:
- Article
31
A study on holistic customer experience in selected resort hotels in China.
- Published in:
- European Journal of Tourism Research, 2016, v. 12, p. 212, doi. 10.54055/ejtr.v12i.223
- By:
- Publication type:
- Article
32
Antecedentes Mais Relevantes da Satisfação dos Consumidores no Varejo Supermercadista.
- Published in:
- GESTÃO.Org: Revista Eletrônica de Gestão Organizacional, 2014, v. 12, n. 2, p. 134
- By:
- Publication type:
- Article
33
National Survey on Patient Satisfaction of Clinical Laboratories in China.
- Published in:
- Clinical Laboratory, 2020, v. 66, n. 8, p. 1535, doi. 10.7754/Clin.Lab.2020.191205
- By:
- Publication type:
- Article
34
QUALITY AND PROSUMERSHIP. PROSERV: A NEW TOOL FOR MEASURING THE CUSTOMER SATISFACTION.
- Published in:
- International Journal of Business & Society, 2017, v. 18, n. 3, p. 409, doi. 10.33736/ijbs.3119.2017
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- Publication type:
- Article
35
El programa Daytours por la provincia de Valencia. Una estrategia para la diversifícación y la desestacionalización.
- Published in:
- Terra: Revista de Desarrollo Local, 2023, n. 13, p. 247, doi. 10.7203/terra.13.27325
- By:
- Publication type:
- Article
36
Examining the Influence of Security Perception on Customer Satisfaction: A Quantitative Survey in Vietnam.
- Published in:
- EAI Endorsed Transactions on Internet of Things, 2024, v. 10, p. 1, doi. 10.4108/eetiot.5210
- By:
- Publication type:
- Article
37
Public Transit Customer Satisfaction Dimensions Discovery from Online Reviews.
- Published in:
- Urban Rail Transit, 2016, v. 2, n. 3/4, p. 146, doi. 10.1007/s40864-016-0042-0
- By:
- Publication type:
- Article
38
The effect of reliability and empathy on customer satisfaction: A survey of PT Telkom Indonesia's IndiHome customers.
- Published in:
- Human Systems Management, 2024, v. 43, n. 2, p. 181, doi. 10.3233/HSM-230003
- By:
- Publication type:
- Article
39
Factors Influencing Customer Satisfaction and E-Loyalty: Online Shopping Environment among the Young Adults.
- Published in:
- Management Dynamics in the Knowledge Economy, 2014, v. 2, n. 3, p. 462
- By:
- Publication type:
- Article
40
Roselle ice cream with sargassum alginate powder: quality and customer satisfaction.
- Published in:
- Journal of Food & Nutrition Research, 2024, v. 63, n. 4, p. 304
- By:
- Publication type:
- Article
41
Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data: by R. Arboretti, A. Bathke, S. Bonnini, P. Bordignon, E. Carrozzo, L. Corain, and L. Salmaso. Cham, Switzerland: Springer, 2018, x + 84 pp., $69.99, ISBN: 978-319-91739-9
- Published in:
- 2020
- By:
- Publication type:
- Book Review
42
Validation of a Measure of Service Climate in Organizations.
- Published in:
- Revista de Psicologia del Trabajo y de Las Organizaciones, 2012, v. 28, n. 2, p. 69, doi. 10.5093/tr2012a6
- By:
- Publication type:
- Article
43
Implementation of Corporate Social Responsibility in commercial MSMEs of the Construction Industry, based on CEMEFI.
- Published in:
- Journal of Microfinance Planning & Control, 2023, v. 9, n. 24, p. 1, doi. 10.35429/JMPC.2023.24.9.1.7
- By:
- Publication type:
- Article
44
Le strategie di comunicazione nelle politiche di sviluppo rurale. Alcune implicazioni per la valutazione.
- Published in:
- Rivista Di Economia Agraria, 2019, v. 74, n. 3, p. 53, doi. 10.13128/rea-11212
- By:
- Publication type:
- Article
45
AWWA Consumer Survey Links Customer Trust and Utility Communication.
- Published in:
- Journal: American Water Works Association, 2023, v. 115, n. 4, p. 79, doi. 10.1002/awwa.2094
- By:
- Publication type:
- Article
46
Why Surveys Work and How They Can Disappoint.
- Published in:
- Journal: American Water Works Association, 2016, v. 108, n. 5, p. 70, doi. 10.5942/jawwa.2016.108.0074
- By:
- Publication type:
- Article
47
Consumer Experiences with Credit Cards.
- Published in:
- Federal Reserve Bulletin, 2013, v. 99, n. 5, p. 1, doi. 10.17016/bulletin.2013.99-5
- By:
- Publication type:
- Article
48
Digital versus Traditional Workflow for Immediate Loading in Single-Implant Restoration: A Randomized Clinical Trial.
- Published in:
- Biology (2079-7737), 2021, v. 10, n. 12, p. 1281, doi. 10.3390/biology10121281
- By:
- Publication type:
- Article
49
HO\N HUMAN-CENTRIC DESIGN THINKING CAN IMPROVE COMMUNICATION PROCESS IN WELLNESS. CASE STUDY ON HOTEL INTERNATIONAL, BAILE FELIX, ROMANIA.
- Published in:
- Annals of the University of Oradea, Economic Science Series, 2020, v. 29, p. 27
- By:
- Publication type:
- Article
50
The birthdate effect: solicitation on birthday affects compliance.
- Published in:
- International Review of Retail, Distribution & Consumer Research, 2013, v. 23, n. 3, p. 353, doi. 10.1080/09593969.2013.764340
- By:
- Publication type:
- Article