Works matching DE "CONSUMER complaints"
Results: 1069
In the Public Eye.
- Published in:
- Urology Times, 2005, v. 33, n. 9, p. 26
- Publication type:
- Article
A Qualitative Study on Process Aspects of Complaining in Restaurants.
- Published in:
- Journal of Culinary Science & Technology, 2015, v. 13, n. 4, p. 330, doi. 10.1080/15428052.2015.1058204
- By:
- Publication type:
- Article
Status, National Culture and Customers' Propensity to Complain.
- Published in:
- Social Indicators Research, 2016, v. 126, n. 1, p. 309, doi. 10.1007/s11205-015-0884-y
- By:
- Publication type:
- Article
AN EXPLORATORY CHARACTERIZATION OF CONSUMER SUGGESTION SHARING: THEORETICAL AND EMPIRICAL PERSPECTIVES.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2020, v. 33, p. 1
- By:
- Publication type:
- Article
Complaining Complimenting And Word-Of-Mouth In The Digital Age: Typology And Terms.
- Published in:
- 2018, isbn. 9781609074084
- By:
- Publication type:
- Abstract
METHODS OF SHOPPING AND COMPLAINING MAY CHANGE AS A RESULT OF TECHNOLOGY, BUT ONE THING REMAINS THE SAME: CONSUMER SATISFACTION REIGNS SUPREME.
- Published in:
- 2018, isbn. 9781609074084
- By:
- Publication type:
- Editorial
CONSUMER COMPLAINT BEHAVIOR: A COMPARISON BETWEEN SAUDI CONSUMERS AND FILIPINO MIGRANTS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 66
- By:
- Publication type:
- Article
Impact on and of the Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior: A 30 -Year Retrospective.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 28
- By:
- Publication type:
- Article
A Manager's Guide to Complaint Management.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 11
- By:
- Publication type:
- Article
IMPACT ON AND OF THE JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION, AND COMPLAINING BEHAVIOR: A 30-YEAR RETROSPECTIVE.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 5
- By:
- Publication type:
- Article
Choosing by Selecting or Rejecting: How Decision Strategy Influences Consumer Satisfaction.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 36
- By:
- Publication type:
- Article
To What Extent Does Culture Influence Consumer Complaint Behavior?
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 14
- By:
- Publication type:
- Article
Global Consumers' Complaint Inclinations: A 90 Country Analysis of Differences in Cultural Dimensions.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 12
- By:
- Publication type:
- Article
Service Recovery via Corporate Social Media Channels: An Online Complaining Alternative to Third-Party Review Sites.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 8
- By:
- Publication type:
- Article
Thanks, I Guess: What Consumers Complain About When They Complain About Gifts.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2017, v. 30, p. 5
- By:
- Publication type:
- Article
COMPLAINING COMPLIMENTING AND WORD-OF-MOUTH IN THE DIGITAL AGE: TYPOLOGY AND TERMS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, v. 29, p. 131
- By:
- Publication type:
- Article
DIGITAL DYSFUNCTION: CONSUMER GRUDGEHOLDING AND RETALIATION IN THE DIGITAL ERA.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, v. 29, p. 119
- By:
- Publication type:
- Article
THANKS, I GUESS: WHAT CONSUMERS COMPLAIN ABOUT WHEN THEY COMPLAIN ABOUT GIFTS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, v. 29, p. 77
- By:
- Publication type:
- Article
To What Extent Does Culture Influence Consumer Complaint Behavior?
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, p. 14
- By:
- Publication type:
- Article
Global Consumers' Complaint Inclinations: A 90 Country Analysis of Differences in Cultural Dimensions.
- Published in:
- 2016, isbn. 9781609074084
- By:
- Publication type:
- Abstract
Service Recovery via Corporate Social Media Channels: An Online Complaining Alternative to Third-Party Review Sites.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, p. 8
- By:
- Publication type:
- Article
Thanks, I Guess: What Consumers Complain About When They Complain About Gifts.
- Published in:
- 2016, isbn. 9781609074084
- By:
- Publication type:
- Abstract
NO MERCY FOR PRODUCTS: RECOVERY EFFECTS FOR PRODUCTS AND SERVICES.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2015, v. 28, p. 90
- By:
- Publication type:
- Article
CUSTOMER COMPLAINT BEHAVIOR: AN EXAMINATION OF CULTURAL VS. SITUATIONAL FACTORS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2015, v. 28, p. 61
- By:
- Publication type:
- Article
WHEN SOCIAL TIES BIND: AN EXPLORATION OF THE ADVERSE EFFECTS OF USING SOCIAL RELATIONSHIPS TO MAKE PURCHASES.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2015, v. 28, p. 26
- By:
- Publication type:
- Article
A HISTORICAL REVIEW AND FUTURE RESEARCH AGENDA FOR THE FIELD OF CONSUMER SATISFACTION, DISSATISFACTION, & COMPLAINING BEHAVIOR.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2015, v. 28, p. 5
- By:
- Publication type:
- Article
THE RELATIONSHIP BETWEEN EUDAIMONIC WELL-BEING AND SOCIAL WELL-BEING WITH MILLENNIALS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 102
- By:
- Publication type:
- Article
How Imperfect Practice Leads to Imperfection: A Hierarchical Linear Modeling Approach to Frustration during an Iterative Decision.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 89
- By:
- Publication type:
- Article
THE A-CRAFT MODEL OF ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS AND THEIR IMPACT ON POST-COMPLAINT CUSTOMER BEHAVIOR.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 69
- By:
- Publication type:
- Article
SERVICE GUARANTEES: THE IMPACT OF PLAYING 'HARD TO GET' ON PERCEPTIONS OF FIRM CREDIBILITY AND REPURCHASE INTENT.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 55
- By:
- Publication type:
- Article
AN EFFORT MODEL OF FIRST-STAGE COMPLAINING BEHAVIOR.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 6
- By:
- Publication type:
- Article
THE EFFORT MODEL OF CONSUMER COMPLAINING BEHAVIOR: AN UPDATE AND NEW RESEARCH DIRECTIONS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 2
- By:
- Publication type:
- Article
PROJECT REMEMBRANCE: LOOKING OVER OUR SHOULDER.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2012, v. 25, p. 203
- By:
- Publication type:
- Article
CS/D&CB: THE NEXT 25 YEARS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2012, v. 25, p. 1
- By:
- Publication type:
- Article
A GLIMPSE INTO THE CONSUMER COMPLAINING BEHAVIOR OF IMMIGRANTS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2010, v. 23, p. 111
- By:
- Publication type:
- Article
TAXONOMY OF THE INFLUENCE OF OTHER CUSTOMERS IN CONSUMER COMPLAINT BEHAVIOR: A SOCIAL-PSYCHOLOGICAL PERSPECTIVE.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 107
- By:
- Publication type:
- Article
GETTING GOOD COMPLAINING WITHOUT BAD COMPLAINING.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2008, v. 21, p. 23
- By:
- Publication type:
- Article
IS THE PROPENSITY TO COMPLAIN INCREASING OVER TIME?
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2006, v. 19, p. 118
- By:
- Publication type:
- Article
CROSS-CULTURAL COMPLAINING BEHAVIOR? AN ALTERNATIVE EXPLANATION.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2006, v. 19, p. 103
- By:
- Publication type:
- Article
THE EFFECTS OF SERVICE GUARANTEES ON SERVICE EVALUATIONS DURING A VOICED COMPLAINT AND SERVICE RECOVERY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 32
- By:
- Publication type:
- Article
COMPLIMENTING BEHAVIOR - THE COMPLIMENTER'S PERSPECTIVE.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 1
- By:
- Publication type:
- Article
POST PURCHASE BEHAVIORAL INTENTIONS: AN EMPIRICAL STUDY OF DISSATISFIED RETAIL CONSUMERS IN MEXICO.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 152
- By:
- Publication type:
- Article
PREMIUM PRICE BLUES: CUSTOMERS VOICING PRICE COMPLAINTS, BUYING AND NOT BUYING.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 142
- By:
- Publication type:
- Article
APPLICATION OF RESEARCH ON CONSUMER COMPLAINT RATES TO THE ESTIMATION OF THE FINANCIAL IMPACT OF PROSPECTIVE PRODUCT DEFECTS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 130
- By:
- Publication type:
- Article
NUMBERS VERSUS WORDS: A COMPARISON OF QUANTITATIVE AND QUALITATIVE DATA ON SATISFACTION WITH COMPLAINT RESOLUTION EFFORTS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 103
- By:
- Publication type:
- Article
THE FREQUENCY AND DISTRIBUTION OF BETTER BUSINESS BUREAU COMPLAINTS: AN ANALYSIS BASED ON EXCHANGE TRANSACTIONS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 88
- By:
- Publication type:
- Article
E-CONSUMER COMPLAINTS ABOUT ON-LINE STORES.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 68
- By:
- Publication type:
- Article
THE COMPLAINING CUSTOMER: A SERVICE PROVIDER'S BEST FRIEND?.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 241
- By:
- Publication type:
- Article
FACTORS THAT INFLUENCE A CONSUMER COMPLAINER'S RATING OF SERVICE RECEIVED FROM A THIRD PARTY COMPLAINT-HANDLING AGENCY-THE LOS ANGELES DEPARTMENT OF CONSUMER AFFAIRS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 166
- By:
- Publication type:
- Article
AN EFFORT MODEL OF FIRST-STAGE COMPLAINING BEHAVIOR.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 132
- By:
- Publication type:
- Article