Does One Size Fit All? The Role of Extraversion in Generating Electronic Word‐of‐Mouth Through Social Media Brand Page Engagement.
- Published in:
- Psychology & Marketing, 2025, v. 42, n. 7, p. 1827, doi. 10.1002/mar.22205
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- Publication type:
- Article
Works matching DE "CUSTOMER relations"
Results: 5000
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How generative AI Is shaping the future of marketing.
- Published in:
- Journal of the Academy of Marketing Science, 2025, v. 53, n. 3, p. 702, doi. 10.1007/s11747-024-01064-3
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- Publication type:
- Article
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أثر المحتوى التشاركي في تحسين تفاعل العملاء عبر وسائل التواصل الاجتماعي)دراسة ميدانية على عملاء شركات الاتصالات للهاتف المحمول في الجمهورية اليمنية(
- Published in:
- University of Sharjah Journal for Humanities & Social Sciences, 2025, v. 22, n. 1, p. 400, doi. 10.36394/jhss/22/1/15
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- Publication type:
- Article
4
Consumer engagement on social media in the sport context: a scoping review.
- Published in:
- Leisure Studies, 2025, v. 44, n. 3, p. 495, doi. 10.1080/02614367.2024.2324819
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- Publication type:
- Article
5
Digital Transformation in Moroccan SMEs: Overcoming Barriers and Achieving Growth.
- Published in:
- TEM Journal, 2025, v. 14, n. 2, p. 1269, doi. 10.18421/TEM142-28
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- Publication type:
- Article
6
Predictors of Food Vendors' Hygienic Practices in the Kadjebi District of Ghana: Implications for Public Health and Safety.
- Published in:
- Advances in Public Health, 2025, v. 2025, p. 1, doi. 10.1155/adph/1146260
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- Publication type:
- Article
7
Reconfiguration of relations within the business ecosystem: response to the COVID-19 pandemic.
- Published in:
- Journal of Management & Financial Sciences (JMFS), 2025, v. 17, n. 55, p. 9, doi. 10.33119/jmfs.2025.55.1
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- Publication type:
- Article
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Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?
- Published in:
- Electronic Commerce Research, 2025, v. 25, n. 3, p. 1865, doi. 10.1007/s10660-023-09743-z
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- Publication type:
- Article
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CUSTOMER ENGAGEMENT IN CONTACT WITH BRANDS ON THE EXAMPLE OF POLISH MARKET OF BANKING PRODUCTS AND MOBILE PHONES.
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- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2025, n. 219, p. 371, doi. 10.29119/1641-3466.2025.219.22
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- Article
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The use of artificial intelligence in marketing communication of companies.
- Published in:
- Studia Commercialia Bratislavensia, 2025, v. 18, n. 62, p. 39
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- Publication type:
- Article
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Immersive marketing for universities as a tool to promote education product.
- Published in:
- Studia Commercialia Bratislavensia, 2025, v. 18, n. 62, p. 4
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- Publication type:
- Article
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Influencer Marketing: A Review and Research Agenda Using VOSviewer.
- Published in:
- Abhigyan, 2025, v. 43, n. 2, p. 179, doi. 10.1177/09702385241289368
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- Publication type:
- Article
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Impacto de las Redes Sociales en las ventas del sector Textil en Santo Domingo, Ecuador.
- Published in:
- Dilemas Contemporáneos: Educación, Política y Valores, 2025, v. 12, n. 2, p. 1
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- Publication type:
- Article
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Drivers and Barriers of Mobile Payment Adoption Among MSMEs: Insights from Indonesia.
- Published in:
- Journal of Risk & Financial Management, 2025, v. 18, n. 5, p. 251, doi. 10.3390/jrfm18050251
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- Publication type:
- Article
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Insisting: a goal-oriented or a chatting interactional practice? One aspect of Syrian service encounters.
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- Intercultural Pragmatics, 2007, v. 4, n. 3, p. 377, doi. 10.1515/IP.2007.018
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- Publication type:
- Article
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Exploring cultural diversity with business students.
- Published in:
- Communication Teacher, 2017, v. 31, n. 3, p. 187, doi. 10.1080/17404622.2017.1314528
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- Publication type:
- Article
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Datebook.
- Published in:
- TechTrends: Linking Research & Practice to Improve Learning, 2011, v. 55, n. 3, p. 48, doi. 10.1007/s11528-011-0497-5
- Publication type:
- Article
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The Role of Ar-Rahnu's Benefits - Sacrifices Exchange towards Relationships between Customers and Islamic Financial Institutions.
- Published in:
- Pertanika Journal of Social Sciences & Humanities, 2017, v. 25, p. 127
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- Publication type:
- Article
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The Impact of SHRM on Man Power Sustainability in a Manpower Agency of International Airport in Tamil Nadu, India - An Empirical Study.
- Published in:
- Pertanika Journal of Social Sciences & Humanities, 2017, v. 25, n. 1, p. 99
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- Publication type:
- Article
20
Online Selling of Medical Practice: a Dignified Professional or an Ordinary Vendor.
- Published in:
- 2022
- By:
- Publication type:
- Letter
21
Application of anthropology in the service and retail industries.
- Published in:
- South African Journal of Ethnology, 1998, v. 21, n. 3, p. 97
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- Publication type:
- Article
22
Firsthand observations of the equipment selection battle.
- Published in:
- 1998
- By:
- Publication type:
- Editorial
23
Perceived quality versus quality of processes: a meta concept of service quality measurement.
- Published in:
- Service Industries Journal, 2013, v. 33, n. 2, p. 200, doi. 10.1080/02642069.2011.614337
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- Publication type:
- Article
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Servicescape cues and customer behavior: a systematic literature review and research agenda.
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- Service Industries Journal, 2013, v. 33, n. 2, p. 171, doi. 10.1080/02642069.2011.613934
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- Publication type:
- Article
25
Retail service quality as a key activator of grocery store loyalty.
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- Service Industries Journal, 2012, v. 32, n. 14, p. 2233, doi. 10.1080/02642069.2011.582499
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- Article
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An empirical study into the influence of customer satisfaction on customer revenues.
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- Service Industries Journal, 2012, v. 32, n. 13, p. 2129, doi. 10.1080/02642069.2011.574279
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- Publication type:
- Article
27
Physical and social atmospheric effects in hedonic service consumption: customers' roles at sporting events.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 11, p. 1741, doi. 10.1080/02642069.2011.556190
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- Publication type:
- Article
28
Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of ‘Leader-Member Exchange’.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 11, p. 1791, doi. 10.1080/02642069.2011.559540
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- Publication type:
- Article
29
The effect of multi-channel service quality on mobile customer loyalty in an online-and-mobile retail context.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 11, p. 1865, doi. 10.1080/02642069.2011.559541
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- Publication type:
- Article
30
Key account management in business-to-business expert organisations: an exploratory study on the implementation process.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 11, p. 1837, doi. 10.1080/02642069.2011.552975
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- Publication type:
- Article
31
Gender differences of shoppers in the marketing and management of retail agglomerations.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 6, p. 961, doi. 10.1080/02642069.2011.559725
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- Publication type:
- Article
32
The effects of customer contact on organizational structure and performance in service firms.
- Published in:
- Service Industries Journal, 2012, v. 32, n. 3, p. 337, doi. 10.1080/02642069.2010.529132
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- Publication type:
- Article
33
The core-customer concept.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 16, p. 2677, doi. 10.1080/02642069.2010.511186
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- Publication type:
- Article
34
Healthier for whom? Technological service improvement in the healthcare industry.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 11, p. 1725, doi. 10.1080/02642060903580581
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- Publication type:
- Article
35
Perceived customer contact centre quality: conceptual foundation and scale development.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 8, p. 1347, doi. 10.1080/02642060903437584
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- Publication type:
- Article
36
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 8, p. 1365, doi. 10.1080/02642060903437600
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- Publication type:
- Article
37
Logistics service quality and buyer-customer relationships: the moderating role of technology in B2B and B2C contexts.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 7, p. 1109, doi. 10.1080/02642060903100380
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- Publication type:
- Article
38
The effect of corporate reputations on customer perceptions and cross-buying intentions.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 6, p. 851, doi. 10.1080/02642060902942964
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- Publication type:
- Article
39
A pragmatic service typology: capturing the distinctive dynamics of services in time and space.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 6, p. 941, doi. 10.1080/02642060903078743
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- Publication type:
- Article
40
A re-examination of the antecedents and impact of customer participation in service.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 6, p. 863, doi. 10.1080/02642060902960768
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- Publication type:
- Article
41
Introduction.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 6, p. 847, doi. 10.1080/02642069.2011.558728
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- Publication type:
- Article
42
Study on the relations among the customer knowledge management, learning organization, and organizational performance.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 5, p. 791, doi. 10.1080/02642060902960818
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- Publication type:
- Article
43
Introduction.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 3, p. 323, doi. 10.1080/02642069.2010.542369
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- Publication type:
- Article
44
A longitudinal study of online non-relationship intentions.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 3, p. 343, doi. 10.1080/02642060802712772
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- Publication type:
- Article
45
The role of commitment on the customer benefits-loyalty relationship in mobile service industry.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 14, p. 2293, doi. 10.1080/02642060802629877
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- Publication type:
- Article
46
People-driven processes in customer relationship management.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 14, p. 2441, doi. 10.1080/02642060802712780
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- Publication type:
- Article
47
The determinant of customer profitability on the financial institution.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 14, p. 2311, doi. 10.1080/02642060802629901
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- Publication type:
- Article
48
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 9, p. 1565, doi. 10.1080/02642060802626766
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- Publication type:
- Article
49
Exploring public house employee's perceptions of their status: a UK case study.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 7, p. 1063, doi. 10.1080/02642060802311294
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- Publication type:
- Article
50
The role of customer values in accepting information technologies in the public information service sector.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 7, p. 1097, doi. 10.1080/02642060802298376
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- Publication type:
- Article