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Introduction.
- Published in:
- Nordic Journal of Working Life Studies, 2024, v. 14, n. 3, p. 1
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- Article
Generative artificial intelligence marketing, algorithmic predictive modeling, and customer behavior analytics in the multisensory extended reality metaverse.
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- Oeconomia Copernicana, 2024, v. 15, n. 3, p. 825, doi. 10.24136/oc.3190
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- Article
LABOUR SHORTAGE AND LABOUR RETENTION AS A POSSIBLE STRATEGY IN A DIFFICULT ECONOMIC SITUATION BASED ON EMPIRICAL DATA OF A TRANSITIONING ECONOMY.
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- Central European Business Review, 2024, v. 13, n. 4, p. 103, doi. 10.18267/j.cebr.367
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- Article
EXPLORING INCLUSION IN THE REMOTE STARTUP LANDSCAPE: A CASE STUDY ANALYSIS.
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- Central European Business Review, 2024, v. 13, n. 4, p. 1, doi. 10.18267/j.cebr.363
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- Article
AN EXAMINATION OF PERCEIVED QUALITY, SATISFACTION, AND LOYALTY RELATIONSHIP.
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- Gadjah Mada International Journal of Business, 2006, v. 8, n. 3, p. 323, doi. 10.22146/gamaijb.5612
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- Article
Understanding the Process of Transitioning to Customer Value Management.
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- Vikalpa: The Journal for Decision Makers, 2006, v. 31, n. 2, p. 1, doi. 10.1177/0256090920060201
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- Article
Relationship Marketing in Emerging Economies: Some Lessons for the Future.
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- Vikalpa: The Journal for Decision Makers, 2005, v. 30, n. 3, p. 53, doi. 10.1177/0256090920050305
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- Article
The Hidden Costs of Customer Dissatisfaction.
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- Management Accounting Quarterly, 2013, v. 14, n. 3, p. 34
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- Publication type:
- Article
Profitable Customer Management: Measuring and Maximizing Customer Lifetime Value.
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- Management Accounting Quarterly, 2009, v. 10, n. 3, p. 1
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- Publication type:
- Article
Online Shopping Characteristics and Their Influence on Female Buying Behavior: An Extension of the Theory of Planned Behavior.
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- Journal of Electronic Commerce in Organizations, 2020, v. 18, n. 4, p. N.PAG, doi. 10.4018/JECO.2020100101
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- Publication type:
- Article
Gamification in E- Commerce: A Comprehensive Review of Literature.
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- Journal of Electronic Commerce in Organizations, 2020, v. 18, n. 2, p. N.PAG, doi. 10.4018/JECO.2020040101
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- Publication type:
- Article
Developing a Model for Customer Retention Through Value Co-creation in Service Projects: A Study of Relationships and Interactions Between Iranian Firms and Their Clients.
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- Interdisciplinary Journal of Management Studies, 2024, v. 17, n. 1, p. 219, doi. 10.22059/ijms.2023.337212.675040
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- Publication type:
- Article
Is there a Company Self?
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- Economia Aziendale Online, 2016, v. 7, n. 4, p. 277, doi. 10.13132/2038-5498/7.4.277-283
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- Article
STRATEGY ANALYST IMPROVES PURCHASING DECISIONS AND LOYALTY THROUGH BRAND IMAGE, LIFE STYLE AND PRODUCT QUALITY.
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- Syntax Idea, 2023, v. 5, n. 9, p. 1852, doi. 10.46799/syntax-idea.v5i7.2416
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- Publication type:
- Article
THE INFLUENCE OF QUALITY OF SERVICE AND GOODS’ DELIVERY PUNCTUALITY AN CUSTOMER SATISFACTION WITH CUSTOMER TRUST AS AN INTERVENING VARIABLE.
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- Syntax Idea, 2023, v. 5, n. 9, p. 1679, doi. 10.46799/syntax-idea.v5i7.2416
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- Publication type:
- Article
CUSTOMER PERCEIVED VALUE AND CUSTOMER RELATIONSHIP MARKETING IN B2B AGRIBUSINESSES: A CASE OF AGROCHEMICAL MARKET IN SRI LANKA.
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- Journal of Agribusiness & Rural Development, 2019, v. 54, n. 4, p. 355, doi. 10.17306/J.JARD.2019.01236
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- Article
THE USE OF ANALYTICAL MARKETING AS AN OPPORTUNITY FOR BUSINESS DEVELOPMENT. A CASE STUDY.
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- Zeszyty Naukowe Politechniki Poznanskiej. Organizacja & Zarzadzanie, 2021, v. 84, p. 177, doi. 10.21008/j.0239-9415.2021.084.11
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- Article
IMPLEMENTAÇÃO DE ESTRATÉGIA DE MARKETING DE RELACIONAMENTO PARA O COMÉRCIO VAREJISTA: ESTUDO DE CASO NA EMPRESA COMPLETA MODA.
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- Revista Foco (Interdisciplinary Studies Journal), 2023, v. 16, n. 12, p. 1, doi. 10.54751/revistafoco.v16n12-126
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- Article
Crecer por diseño, crecer por experiencia.
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- IEEM Revista de Negocios, 2017, v. 20, n. 6, p. 78
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- Article
El vuelo que no fue.
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- IEEM Revista de Negocios, 2017, v. 20, n. 3, p. 78
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- Article
La fuerza de la imagen.
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- IEEM Revista de Negocios, 2013, p. 48
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- Publication type:
- Article
Convertir a los clientes en fans.
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- IEEM Revista de Negocios, 2013, p. 55
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- Publication type:
- Article
Relationship Marketing and Customer Loyalty: Experience from Banking Industry of Bangladesh.
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- Journal of Organisational Studies & Innovation, 2019, v. 6, n. 1, p. 18
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- Article
Relationship between Service Quality, Customer Retention and the role of Social Media-Premier Inn Hotel (UK).
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- Journal of Organisational Studies & Innovation, 2015, v. 2, n. 4, p. 1
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- Publication type:
- Article
Relationship between Logistics and E-Commerce in the Retail Sector of Zimbabwe.
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- Scholedge International Journal of Management & Development, 2019, v. 6, n. 8, p. 121
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- Article
The Interactive Role of State Rehabilitation Council Leaders with Program Evaluation and Quality Improvement Specialists: Promoting Effective Data Interpretation of Consumer Satisfaction.
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- Journal of Rehabilitation Administration, 2013, v. 37, n. 2, p. 109
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- Article
Snowball Sampling: An Alternate Approach to Obtaining Consumer Satisfaction Responses.
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- Journal of Rehabilitation Administration, 2013, v. 37, n. 2, p. 103
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- Publication type:
- Article
Consumer Satisfaction with Vocational Rehabilitation Services.
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- Journal of Rehabilitation Administration, 2013, v. 37, n. 2, p. 73
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- Publication type:
- Article
Introduction to the Special Issue – Consumer Satisfaction Surveys: Their Purpose and Uses.
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- Journal of Rehabilitation Administration, 2013, v. 37, n. 2, p. 47
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- Publication type:
- Article
Service quality facets and hotel customer retention in Ghana: Evidence from the Volta Region.
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- International Journal of Research in Business & Social Science, 2024, v. 13, n. 2, p. 72, doi. 10.20525/ijrbs.v13i2.3162
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- Article
A latent structure factor analytic approach for customer satisfaction measurement.
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- Marketing Letters, 2006, v. 17, n. 3, p. 221, doi. 10.1007/s11002-006-7638-1
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- Article
Customer Satisfaction and Customer Behavior: The Differential Role of Brand and Category Expectations.
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- Marketing Letters, 1996, v. 7, n. 3, p. 249, doi. 10.1007/BF00435741
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- Article
How Product Usage Influences Consumer Satisfaction.
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- Marketing Letters, 1991, v. 2, n. 4, p. 403, doi. 10.1007/BF00664226
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- Article
The Impact of Message Sequencing in the New Product Introduction Process: Boosting Message Retention and its Impact on Product Attitude.
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- Atlantic Marketing Journal, 2013, v. 2, n. 2, p. 14
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- Article
Marketing is only as good as your operations: How the AAOS transformed its internal processes to improve the customer experience and increase member retention.
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- Journal of Brand Strategy, 2023, v. 12, n. 2, p. 155, doi. 10.69554/adwv6707
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- Article
Engage with empathy: Improving customer experience with artificial intelligence.
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- Journal of Brand Strategy, 2022, v. 11, n. 1, p. 15, doi. 10.69554/ibkz7164
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- Publication type:
- Article
Editorial.
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- 2022
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- Publication type:
- Editorial
Causes of Customers' Cognitive Dissonance and Product Return Frequency: A Malaysian Packaged Food Context.
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- Asian Journal of Business & Accounting, 2022, v. 15, n. 2, p. 173, doi. 10.22452/ajba.vol15no2.6
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- Publication type:
- Article
Achieving Effective Customer Relationship using Frequent Pattern-Growth Algorithm Association Rule Learning Technique.
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- Nigerian Journal of Technology, 2021, v. 40, n. 2, p. 329, doi. 10.4314/njt.v40i2.19
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- Article
Evaluating Relationship Marketing and Marketing Orientation on Business Efficacy of Banks: A Descriptive Approach.
- Published in:
- International Journal of Marketing & Business Communication, 2023, v. 12, n. 3, p. 23
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- Publication type:
- Article
Evaluation of Customers' Expectation-Perception Score on Service Quality in Life Insurance Corporation of India.
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- International Journal of Marketing & Business Communication, 2014, v. 3, n. 3/4, p. 1
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- Publication type:
- Article
M/M/1/N Queuing System with Retention of Reneged Customers.
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- Pakistan Journal of Statistics & Operation Research, 2012, v. 8, n. 4, p. 859, doi. 10.18187/pjsor.v8i4.408
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- Publication type:
- Article
Activity-level as a link between customer retention and consumer lifetime value.
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- Iranian Journal of Management Studies, 2015, v. 8, n. 4, p. 567
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- Publication type:
- Article
Antecedents and Consequences of Relationship Quality As Observed in the Banking Industry.
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- Marketing Review / Xing Xiao Ping Lun, 2011, v. 8, n. 1, p. 91
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- Publication type:
- Article
Factors Affecting Retention of Continuous Microblog Users: Empirical Studies in Taiwan and Turkey.
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- International Journal of Business & Information, 2018, v. 13, n. 1, p. 37, doi. 10.6702/ijbi.201803_13(1).0002
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- Publication type:
- Article
Impact of Relationship Quality on Customer Retention - A Study with Reference to Retail Banking in India.
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- International Journal of Business & Information, 2018, v. 13, n. 1, p. 93, doi. 10.6702/ijbi.201803_13(1).0004
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- Publication type:
- Article
Impatient Customers in Queueing System with Optional Vacation Policies and Power Saving Mode.
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- Applications & Applied Mathematics, 2022, v. 17, n. 1, p. 1
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- Publication type:
- Article
EVOLUTION TOWARDS GREATER DIGITALIZATION IN HR PROCEDURES.
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- Journal of Pharmaceutical Negative Results, 2023, v. 14, n. 3, p. 1597, doi. 10.47750/pnr.2023.14.03.210
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- Publication type:
- Article
A Study Of The Factors Influencing The Acquisition And Retention Of Customers In The Indian Telecommunications Industry: Systematic Analysis Using The SPSS Model.
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- Journal of Pharmaceutical Negative Results, 2022, v. 13, p. 422, doi. 10.47750/pnr.2022.13.S09.50
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- Publication type:
- Article
Customer satisfaction in microfinance institutions: insights from Ghana.
- Published in:
- Enterprise Development & Microfinance, 2020, v. 31, n. 3, p. 164, doi. 10.3362/1755-1986.19-00016
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- Article