Works matching DE "CUSTOMER experience"
Results: 1033
Developing and piloting the Consumer Experience of Capacity Assessment Tool (CECAT).
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- Psychiatry, Psychology & Law, 2022, v. 29, n. 5, p. 752, doi. 10.1080/13218719.2021.1976300
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- Article
Mediating the Magic Kingdom: Instagram, Fantasy, and Identity.
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- Western Journal of Communication, 2021, v. 85, n. 5, p. 588, doi. 10.1080/10570314.2021.1970797
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- Article
Tourism Amidst COVID-19: consumer experience in luxury hotels booked through digital platforms.
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- Tourism Recreation Research, 2023, v. 48, n. 1, p. 141, doi. 10.1080/02508281.2021.1940708
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- Article
A Practice Benefits From Office Technology Only When Its Patients Do.
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- Compendium of Continuing Education in Dentistry (15488578), 2021, v. 42, n. 9, p. 492
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- Article
Antecedents of cave visitors' revisit intentions in the context of self-determination theory: a case study on Dupnisa Cave visitors in Turkey.
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- Current Issues in Tourism, 2025, v. 28, n. 5, p. 689, doi. 10.1080/13683500.2024.2337280
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- Article
Personalizing guest experience with generative AI in the hotel industry: there's more to it than meets a Kiwi's eye.
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- Current Issues in Tourism, 2025, v. 28, n. 4, p. 527, doi. 10.1080/13683500.2023.2300030
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- Article
The importance of co-creation experience: online accommodation platforms.
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- Current Issues in Tourism, 2024, v. 27, n. 22, p. 3715, doi. 10.1080/13683500.2023.2271634
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- Article
Developing a brand heritage model for time-honoured brands: extending signalling theory.
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- Current Issues in Tourism, 2022, v. 25, n. 10, p. 1570, doi. 10.1080/13683500.2021.1926441
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- Article
Between artificial intelligence and customer experience: a literature review on the intersection.
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- Discover Artificial Intelligence, 2024, v. 4, n. 1, p. 1, doi. 10.1007/s44163-024-00105-8
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- Article
ELEMENTS THAT CONTRIBUTE TO CUSTOMER SATISFACTION.
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- Journal of Business, Social & Technology, 2023, v. 4, n. 1, p. 121, doi. 10.59261/jbt.v4i1.115
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- Article
THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY OF THE LEMBANG FLOATING MARKET TOURISM AREA.
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- Journal of Business, Social & Technology, 2023, v. 4, n. 1, p. 98, doi. 10.59261/jbt.v4i1.114
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- Publication type:
- Article
Customer Experience in Healthcare: Literature Review.
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- Istanbul Business Research, 2022, v. 51, n. 1, p. 291, doi. 10.26650/ibr.2022.51.867283
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- Article
THE DETERMINANT ANALYSIS OF SERVICE QUALITY AND GOJEK'S MATCHING ALGORITHM ON THE SATISFACTION OF MUSLIMAH CUSTOMERS IN SURABAYA.
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- Jurnal Ekonomi & Bisnis Islam, 2024, v. 10, n. 1, p. 91, doi. 10.20473/jebis.v10i1.47907
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- Article
The Sociolinguistic Consumption of K-pop.
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- Multilingual Margins: Journal of Multilingualism from the Periphery, 2022, v. 9, n. 2, p. 2, doi. 10.14426/mm.v9i2.1325
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- Publication type:
- Article
Technology trajectory in aviation: Innovations leading to value creation (2000e2019).
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- International Journal of Innovation Studies, 2022, v. 6, n. 3, p. 128, doi. 10.1016/j.ijis.2022.05.001
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- Publication type:
- Article
Analyzing the Influence of COVID-19 on the E-Commerce Customer's Retail Experience in the Supermarket Industry: Insights from Brazil.
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- Logistics (2305-6290), 2023, v. 7, n. 3, p. 53, doi. 10.3390/logistics7030053
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- Publication type:
- Article
Doświadczenie klienta i użytkownika elementem innowacyjnych modeli biznesowych - perspektywa startupów.
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- Studies & Work of the Collegium of Management & Finance / Studia i Prace Kolegium Zarzadzania i Finansów, 2024, n. 196, p. 107, doi. 10.33119/sip.2024.196.8
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- Publication type:
- Article
IMPACTO DO ATENDIMENTO NA QUALIDADE PERCEBIDA: COMO PRÁTICAS EFICAZES MELHORAM A SATISFAÇÃO DO CLIENTE.
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- Revista Foco (Interdisciplinary Studies Journal), 2025, v. 18, n. 1, p. 1, doi. 10.54751/revistafoco.v18n1-082
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- Article
DESIGN THINKING AS SUPPORT FOR CUSTOMER EXPERIENCE MANAGEMENT: A MACROERGONOMIC STUDY IN A HEALTHCARE MICROENTERPRISE.
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- Revista Foco (Interdisciplinary Studies Journal), 2024, v. 17, n. 6, p. 1, doi. 10.54751/revistafoco.v17n6-132
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- Publication type:
- Article
ANÁLISE DAS PEQUENAS EMPRESAS SOBRE A EXPERIÊNCIA DO CLIENTE COMO DIFERENCIAL DA QUALIDADE DE PRODUTOS E SERVIÇOS.
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- Revista Foco (Interdisciplinary Studies Journal), 2023, v. 16, n. 3, p. 1, doi. 10.54751/revistafoco.v16n3-095
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- Article
INSURANCE INDUSTRY POST-PANDEMIC COVID-19.
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- Knowledge: International Journal, 2024, v. 65, n. 1, p. 45
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- Article
TECHNOLOGY OF AUGMENTED REALITY - THE WEAPON OF MOBILE MARKETING TO REACH GENERATION Z.
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- Knowledge: International Journal, 2024, v. 62, n. 1, p. 27
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- Article
Factors Influencing Consumer Intention to Purchase via Omni-Channel Fashion Retail in Malaysia.
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- Journal Européen des Systèmes Automatisés, 2024, v. 57, n. 1, p. 9, doi. 10.18280/jesa.570102
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- Article
新产品供应链下考虑顾客体验效应的制造商渠道 返利策略研究.
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- Operations Research Transactions / Yunchouxue Xuebao, 2022, v. 26, n. 3, p. 120, doi. 10.15960/j.cnki.issn.1007-6093.2022.03.009
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- Article
Role of Food and Beverage Companies in Transforming Food Systems: Building Resilience at Multiple Scales.
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- Current Developments in Nutrition, 2021, v. 5, n. 9, p. 1, doi. 10.1093/cdn/nzab110
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- Article
Drivers for Customer Experience in Petro Retailing.
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- AIMS International Journal of Management, 2022, v. 16, n. 2, p. 105, doi. 10.26573/2021.16.2.3
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- Article
Effect of Financial Behavior, Childhood Consumer Experience, And Financial Wellness on Financial Well-Being.
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- Management: Journal of Sustainable Business & Management Solutions in Emerging Economies, 2023, v. 28, n. 3, p. 71, doi. 10.7595/management.fon.2023.0010
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- Article
Um estudo sobre percepção e práticas de user experience design (UX design) por jovens usuários cariocas de iPhone.
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- Diálogo com a Economia Criativa, 2024, v. 9, n. 25, p. 168, doi. 10.22398/2525-2828.925168-183
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- Article
Enhance Customer Accessibility and Engagement With Utility Resources.
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- Journal: American Water Works Association, 2025, v. 117, n. 3, p. 65, doi. 10.1002/awwa.2423
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- Article
Determinants of Continuous Usage Intention of Mobile Apps in Online Shopping in the Western Province of Sri Lanka.
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- Sri Lankan Journal of Management, 2022, v. 27, n. 2, p. 96, doi. 10.33939/SLJM.27.02.04.2022
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- Article
A Machine Learning Approach to Customer Complaint Handling: Ensemble Classification and Escalation.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 2,Part 4, p. 5604
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- Article
Analysis of Factors of Al Tool- Chatbots on Customer Experience in Singapore.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 2,Part 3, p. 2126
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- Article
Tour-Easy: ML Integrated Trip Planner and Scheduler App.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 2,Part1, p. 246
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- Publication type:
- Article
A Survey of Machine Learning Models used in Development of Medical Chatbots.
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- Grenze International Journal of Engineering & Technology (GIJET), 2024, v. 10, n. 1, Part 3, p. 2186
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- Publication type:
- Article
The Impact of the Characteristics of Self-Service Technologies on Customer Experience Quality: Insights for Airline Companies.
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- Journal of Tourism & Services, 2024, v. 15, n. 29, p. 46, doi. 10.29036/jots.v15i29.735
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- Publication type:
- Article
DEVELOPMENT OF THE CONCEPT OF CUSTOMER EXPERIENCE MANAGEMENT.
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- Management & Education / Upravlenie i Obrazovanie, 2023, v. 19, n. 2, p. 12
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- Publication type:
- Article
Customer Satisfaction In The Digitalisation Era: Evidence Of South Africa Banking Sector.
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- Journal of Namibian Studies, 2024, v. 42, p. 258
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- Article
Factors Influencing Adoption Of Consumers Towards Mobile Apps.
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- Journal of Namibian Studies, 2023, v. 38, p. 217
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- Publication type:
- Article
A Conjoint Analysis Approach To E-Service Attributes Of Online Shopping Websites To Generate An Optimised Unique Selling Proposition.
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- Journal of Namibian Studies, 2023, v. 33, p. 4574
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- Publication type:
- Article
Navigating the Clouds: An Exploratory Research of Cloud Computing Adoption in Saudi Arabia's Small and Medium Enterprises.
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- Engineering, Technology & Applied Science Research, 2024, v. 14, n. 6, p. 17859, doi. 10.48084/etasr.8435
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- Publication type:
- Article
Navigating the dairy aisle: Consumers' unique shopping journey buying local dairy products, and the implications for a tailored brand marketing strategies.
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- Journal of Brand Strategy, 2024, v. 13, n. 3, p. 271, doi. 10.69554/jjob6611
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- Publication type:
- Article
Building capabilities for an orchestrated customer experience in the life-sciences sector: Case study of CSL Behring.
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- Journal of Brand Strategy, 2024, v. 13, n. 2, p. 114, doi. 10.69554/ODDL3236
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- Publication type:
- Article
Building capabilities for an orchestrated customer experience in the life-sciences sector: Case study of CSL Behring.
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- Journal of Brand Strategy, 2024, v. 13, n. 2, p. 114, doi. 10.69554/oddl3236
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- Publication type:
- Article
Marketing is only as good as your operations: How the AAOS transformed its internal processes to improve the customer experience and increase member retention.
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- Journal of Brand Strategy, 2023, v. 12, n. 2, p. 155, doi. 10.69554/adwv6707
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- Article
Voice: The future of customer experience.
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- Journal of Brand Strategy, 2022, v. 11, n. 3, p. 206
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- Publication type:
- Article
Bridging the gap between social media marketing and customer care.
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- Journal of Brand Strategy, 2022, v. 11, n. 2, p. 128, doi. 10.69554/ixwx5807
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- Publication type:
- Article
Engage with empathy: Improving customer experience with artificial intelligence.
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- Journal of Brand Strategy, 2022, v. 11, n. 1, p. 15, doi. 10.69554/ibkz7164
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- Article
The deep brand: Designs for a new chapter in marketing?
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- Journal of Brand Strategy, 2022, v. 10, n. 4, p. 330, doi. 10.69554/vfhd3692
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- Article
The winning formula: How to build lasting and valuable customer relationships via a paid, owned and earned strategy.
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- Journal of Brand Strategy, 2021, v. 10, n. 3, p. 273
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- Article
Editorial.
- Published in:
- 2021
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- Publication type:
- Editorial