Works matching IS 09660461 AND DT 2011 AND VI 20 AND IP 21


Results: 29
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    Complaints management: get it right.

    Published in:
    British Journal of Nursing, 2011, v. 20, n. 21, p. 1401, doi. 10.12968/bjon.2011.20.21.1401
    By:
    • MacCallum, Andrew
    Publication type:
    Article
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    Is care planning still relevant in the 21st century?

    Published in:
    British Journal of Nursing, 2011, v. 20, n. 21, p. 1378, doi. 10.12968/bjon.2011.20.21.1378
    By:
    • Cardwell, Pauline;
    • Corkin, Doris;
    • McCartan, Rachael;
    • McCulloch, Amber;
    • Mullan, Claire
    Publication type:
    Article
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