On Customer (Dis-)Honesty in Unobservable Queues: The Role of Lying Aversion.Published in:Management Science, 2025, v. 71, n. 1, p. 844, doi. 10.1287/mnsc.2022.04036By:Estrada Rodriguez, Arturo;Ibrahim, Rouba;Zhan, DongyuanPublication type:Article