In Reply: Where Reshaping Communications in Healthcare Service Begins.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 517, doi. 10.1177/10946705231194610
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2023 AND VI 26 AND IP 4
Results: 11
1
2
A Systematic and Visual Overview of 25 Years of the Journal of Service Research : The Journey Continues.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 479, doi. 10.1177/10946705231194602
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- Publication type:
- Article
3
Commentary: Using Language to Improve Health.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 514, doi. 10.1177/10946705231194075
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- Publication type:
- Article
4
Commentary: The Bumpy Road to Achieving High-Quality Cancer Conversations.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 511, doi. 10.1177/10946705231194074
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- Publication type:
- Article
5
Improving How Clinicians Communicate With Patients: An Integrative Review and Framework.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
6
Coalitions and Their Negative Consequences: An Examination in Service Failure-Recovery Situations.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 614, doi. 10.1177/10946705231163884
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- Publication type:
- Article
7
A Common Identity Intervention to Improve Service Quality for Consumers Experiencing Vulnerabilities.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 597, doi. 10.1177/10946705231157076
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- Publication type:
- Article
8
Constructive Resistance in the Frontlines: How Frontline Employees' Resistance to Customer Incivility Affects Customer Observers.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 560, doi. 10.1177/10946705221141923
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- Publication type:
- Article
9
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 542, doi. 10.1177/10946705221140148
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- Publication type:
- Article
10
Pathways to Service System Smartness for Firms.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 521, doi. 10.1177/10946705221132583
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- Publication type:
- Article
11
Service Provider to the Rescue: How Firm Recovery of Do-It-Yourself Service Failure Turns Consumers from Competitors to Satisfied Customers.
- Published in:
- Journal of Service Research, 2023, v. 26, n. 4, p. 578, doi. 10.1177/10946705221111347
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- Publication type:
- Article