Works matching IS 10946705 AND DT 2022 AND VI 25 AND IP 4

Results: 12

Do You Mind if I Ask You a Personal Question? How AI Service Agents Alter Consumer Self-Disclosure.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 649, doi. 10.1177/10946705221120232

By:

Kim, Tae Woo;
Jiang, Li;
Duhachek, Adam;
Lee, Hyejin;
Garvey, Aaron

Publication type:

Article

Artificial Intelligence as a Service, Economic Growth, and Well-Being.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 505, doi. 10.1177/10946705221120218

By:

Makridis, Christos A.;
Mishra, Saurabh

Publication type:

Article

AI Service and Emotion.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 499, doi. 10.1177/10946705221118579

By:

Bagozzi, Richard P.;
Brady, Michael K.;
Huang, Ming-Hui

Publication type:

Article

Can (A)I Give You a Ride? Development and Validation of the CRUISE Framework for Autonomous Vehicle Services.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 630, doi. 10.1177/10946705221118233

By:

Osburg, Victoria-Sophie;
Yoganathan, Vignesh;
Kunz, Werner H.;
Tarba, Shlomo

Publication type:

Article

Service Robots in Long-Term Care: A Consumer-Centric View.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 667, doi. 10.1177/10946705221110849

By:

Kipnis, Eva;
McLeay, Fraser;
Grimes, Anthony;
de Saille, Stevienna;
Potter, Stephen

Publication type:

Article

Using Information-Seeking Argument Mining to Improve Service.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 537, doi. 10.1177/10946705221110845

By:

Skiera, Bernd;
Yan, Shunyao;
Daxenberger, Johannes;
Dombois, Marcus;
Gurevych, Iryna

Publication type:

Article

How Smart Should a Service Robot Be?

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 565, doi. 10.1177/10946705221107704

By:

Schepers, Jeroen;
Belanche, Daniel;
Casaló, Luis V.;
Flavián, Carlos

Publication type:

Article

Thinking Skills Don't Protect Service Workers from Replacement by Artificial Intelligence.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 601, doi. 10.1177/10946705221104312

By:

Vorobeva, Darina;
El Fassi, Yasmina;
Costa Pinto, Diego;
Hildebrand, Diego;
Herter, Márcia M.;
Mattila, Anna S.

Publication type:

Article

Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 614, doi. 10.1177/10946705221103937

By:

Filieri, Raffaele;
Lin, Zhibin;
Li, Yulei;
Lu, Xiaoqian;
Yang, Xingwei

Publication type:

Article

I, Robot, You, Consumer: Measuring Artificial Intelligence Types and their Effect on Consumers Emotions in Service.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 583, doi. 10.1177/10946705221103538

By:

Pantano, Eleonora;
Scarpi, Daniele

Publication type:

Article

Conscious Empathic AI in Service.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 549, doi. 10.1177/10946705221103531

By:

Esmaeilzadeh, Hadi;
Vaezi, Reza

Publication type:

Article

Artificial Emotions and Love and Sex Doll Service Workers.

Published in:

Journal of Service Research, 2022, v. 25, n. 4, p. 521, doi. 10.1177/10946705211063692

By:

Belk, Russell

Publication type:

Article