List of Reviewers for the Special Issue of the Journal of Service Research.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 105, doi. 10.1177/1094670519900602
- Publication type:
- Article
Works matching IS 10946705 AND DT 2020 AND VI 23 AND IP 1
Results: 9
1
2
An Industry/Academic Perspective on Customer Success Management.
- Published in:
- 2020
- Publication type:
- Editorial
3
The Intersection of Service and Sales: The Increased Importance of Ambidexterity.
- Published in:
- 2020
- Publication type:
- Editorial
4
Is Seeing Eye to Eye Always Beneficial? How and When (Dis)agreement on Service Climate Influences Store Turnover and Sales Performance.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 70, doi. 10.1177/1094670519885442
- Publication type:
- Article
5
Firm Actions to Develop an Ambidextrous Sales Force.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 87, doi. 10.1177/1094670519883348
- Publication type:
- Article
6
Impact of Proactive Postsales Service and Cross-Selling Activities on Customer Churn and Service Calls.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 53, doi. 10.1177/1094670519883347
- Publication type:
- Article
7
The Ambidextrous Sales Force: Aligning Salesperson Polychronicity and Selling Contexts for Sales-Service Behaviors and Customer Value.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 33, doi. 10.1177/1094670519883344
- Publication type:
- Article
8
When Sales Becomes Service: The Evolution of the Professional Selling Role and an Organic Model of Frontline Ambidexterity.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 22, doi. 10.1177/1094670519878882
- Publication type:
- Article
9
Service-Sales Ambidexterity: Evidence, Practice, and Opportunities for Future Research.
- Published in:
- Journal of Service Research, 2020, v. 23, n. 1, p. 13, doi. 10.1177/1094670519878880
- Publication type:
- Article