From the Editor—Updates and Looking Forward.
- Published in:
- Journal of Service Research, 2015, v. 18, n. 1, p. 4, doi. 10.1177/1094670514565039
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- Article
Works matching IS 10946705 AND DT 2015 AND VI 18 AND IP 1
Results: 9
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Journal of Service Research Special Issue on Service Design and Innovation: Developing New Forms of Value Cocreation Through Service.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 3, doi. 10.1177/1094670514557193
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- Article
3
Service Brand Relationship Quality: Hot or Cold?
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- Journal of Service Research, 2015, v. 18, n. 1, p. 90, doi. 10.1177/1094670514547580
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- Article
4
How Much Compensation Should a Firm Offer for a Flawed Service? An Examination of the Nonlinear Effects of Compensation on Satisfaction.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 107, doi. 10.1177/1094670514543149
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- Article
5
Improving Productivity in Design and Development of Information Technology (IT) Service Delivery Simulation Models.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 75, doi. 10.1177/1094670514541002
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- Article
6
An Updated and Streamlined Technology Readiness Index: TRI 2.0.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 59, doi. 10.1177/1094670514539730
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- Article
7
Motivating Customers to Adhere to Expert Advice in Professional Services: A Medical Service Context.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 39, doi. 10.1177/1094670514539567
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- Article
8
How Customer Participation in B2B Peer-to-Peer Problem-Solving Communities Influences the Need for Traditional Customer Service.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 23, doi. 10.1177/1094670514537710
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- Article
9
Service Systems: A Broadened Framework and Research Agenda on Value Propositions, Engagement, and Service Experience.
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- Journal of Service Research, 2015, v. 18, n. 1, p. 6, doi. 10.1177/1094670514537709
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- Article