JSR Best Reviewer Award.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 361, doi. 10.1177/1094670514548334
- Publication type:
- Article
Works matching IS 10946705 AND DT 2014 AND VI 17 AND IP 4
Results: 12
1
2
JSR Best Article Awards.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 360, doi. 10.1177/1094670514548332
- Publication type:
- Article
3
JSR Ad Hoc Reviewers.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 362, doi. 10.1177/1094670514548330
- Publication type:
- Article
4
Journal of Service Research Special Section on Health Service Research: A Multidisciplinary Perspective.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 359, doi. 10.1177/1094670514548327
- By:
- Publication type:
- Article
5
Beyond the Service Process: The Effects of Organizational and Market Factors on Customer Perceptions of Health Care Services.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 399, doi. 10.1177/1094670514541965
- By:
- Publication type:
- Article
6
Understanding the Drivers of Job Satisfaction of Frontline Service Employees: Learning From “Lost Employees”.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 367, doi. 10.1177/1094670514540981
- By:
- Publication type:
- Article
7
Misalignment and Its Influence on Integration Quality in Multichannel Services.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 460, doi. 10.1177/1094670514539395
- By:
- Publication type:
- Article
8
When Sharing Consumption Emotions With Strangers Is More Satisfying Than Sharing Them With Friends.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 475, doi. 10.1177/1094670514538835
- By:
- Publication type:
- Article
9
A Meta-Analysis of Relationships Linking Service Failure Attributions to Customer Outcomes.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 381, doi. 10.1177/1094670514538321
- By:
- Publication type:
- Article
10
Service Failure Severity, Customer Satisfaction, and Market Share: An Examination of the Airline Industry.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 415, doi. 10.1177/1094670514538119
- By:
- Publication type:
- Article
11
Service Quality and Price Perceptions by Internet Retail Customers: Linking the Three Stages of Service Interaction.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 432, doi. 10.1177/1094670514537557
- By:
- Publication type:
- Article
12
Tailoring to Customers’ Needs: Understanding How to Promote an Adaptive Service Experience With Frontline Employees.
- Published in:
- Journal of Service Research, 2014, v. 17, n. 4, p. 446, doi. 10.1177/1094670514530043
- By:
- Publication type:
- Article