Focus on the Multidisciplinary Nature of Service Research.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 119, doi. 10.1177/1094670513479450
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- Publication type:
- Article
Works matching IS 10946705 AND DT 2013 AND VI 16 AND IP 2
Results: 9
1
2
Firms’ Intentions to Use Nonownership Services.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 171, doi. 10.1177/1094670512471997
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- Publication type:
- Article
3
Strengthening Customer Relationships: What Factors Influence Customers to Migrate to Contracts?
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 138, doi. 10.1177/1094670512471584
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- Publication type:
- Article
4
Designing Service Guarantees With Construal Fit: Effects of Temporal Distance on Consumer Responses to Service Guarantees.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 202, doi. 10.1177/1094670512468330
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- Publication type:
- Article
5
Electronic Service Quality and Value: Do Consumer Knowledge-Related Resources Matter?
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 231, doi. 10.1177/1094670512468294
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- Publication type:
- Article
6
Biologically Inspired Approaches to Strategic Service Design: Optimal Service Diversification Through Evolutionary and Swarm Intelligence Models.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 186, doi. 10.1177/1094670512468215
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- Publication type:
- Article
7
The Role of Corporate Image for Quality in the Formation of Attitudinal Service Loyalty.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 155, doi. 10.1177/1094670512466441
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- Publication type:
- Article
8
Relationship Characteristics and Cash Flow Variability: Implications for Satisfaction, Loyalty, and Customer Portfolio Management.
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 121, doi. 10.1177/1094670512465958
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- Publication type:
- Article
9
The Impact of Consumption Goals on Flat-Rate Choice: Can “Hedonizing” a Service Increase Customers’ Propensity to Choose a Flat Rate?
- Published in:
- Journal of Service Research, 2013, v. 16, n. 2, p. 216, doi. 10.1177/1094670512464430
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- Publication type:
- Article