Ad Hoc Reviewers.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 366, doi. 10.1177/1094670512464138
- Publication type:
- Article
Works matching IS 10946705 AND DT 2012 AND VI 15 AND IP 4
Results: 12
1
2
Journal of Service Research Special Issue on Transformative Service Research: A Multidisciplinary Perspective on Service and Well-being.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 363, doi. 10.1177/1094670512463639
- Publication type:
- Article
3
JSR Best Reviewer Award.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 365, doi. 10.1177/1094670512463637
- Publication type:
- Article
4
JSR Best Article Awards.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 364, doi. 10.1177/1094670512463636
- Publication type:
- Article
5
A Neurophysiological Assessment of Consumers’ Emotional Responses to Service Recovery Behaviors: The Impact of Ethnic Group and Gender Similarity.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 401, doi. 10.1177/1094670512453879
- By:
- Publication type:
- Article
6
The Long-Term Influence of Service Employee Attrition on Customer Outcomes and Profits.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 460, doi. 10.1177/1094670512452792
- By:
- Publication type:
- Article
7
Can Customers Detect Script Usage in Service Encounters?: An Experimental Video Analysis.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 390, doi. 10.1177/1094670512446062
- By:
- Publication type:
- Article
8
“I’m Mad and I Can’t Get That Service Failure Off My Mind”: Coping and Rumination as Mediators of Anger Effects on Customer Intentions.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 414, doi. 10.1177/1094670512443999
- By:
- Publication type:
- Article
9
Health Care Customer Value Cocreation Practice Styles.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 370, doi. 10.1177/1094670512442806
- By:
- Publication type:
- Article
10
The Impact of Vertical Service Line Extensions and Brand Salience on Reciprocal Transfer of Image and Performance Associations.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 443, doi. 10.1177/1094670512442797
- By:
- Publication type:
- Article
11
Antecedents to Consumer Perceptions of Sacredness in Extended Service Experiences: The Case of Golf.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 476, doi. 10.1177/1094670512442008
- By:
- Publication type:
- Article
12
How Does Language Matter for Services? Challenges and Propositions for Service Research.
- Published in:
- Journal of Service Research, 2012, v. 15, n. 4, p. 430, doi. 10.1177/1094670512441997
- By:
- Publication type:
- Article