Half Full or Half Empty: The Role of Optimism in Boundary-Spanning Positions.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 295, doi. 10.1177/1094670508328985
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2009 AND VI 11 AND IP 3
Results: 6
1
2
The Relationship of Employee Perceptions of Organizational Climate to Business-Unit Outcomes: An MPLS Approach.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 277, doi. 10.1177/1094670508328984
- By:
- Publication type:
- Article
3
How Commitment Influences the Termination of B2B Exchange Relationships.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 263, doi. 10.1177/1094670508328982
- By:
- Publication type:
- Article
4
Intention to Engage in Digital Piracy: A Conceptual Model and Empirical Test.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 246, doi. 10.1177/1094670508328924
- By:
- Publication type:
- Article
5
The Effect of Service Price Increases on Customer Retention: The Moderating Role of Customer Tenure and Relationship Breadth.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 232, doi. 10.1177/1094670508328986
- By:
- Publication type:
- Article
6
Predicting Customer Wallet Without Survey Data.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 3, p. 219, doi. 10.1177/1094670508328983
- By:
- Publication type:
- Article