The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions.
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 356, doi. 10.1177/1094670507299378
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2007 AND VI 9 AND IP 4
Results: 7
1
2
Doing a Double Take: Accounting for Occasions in Service Performance Assessment.
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 372, doi. 10.1177/1094670507301065
- By:
- Publication type:
- Article
3
The Positive and Negative Effects of Switching Costs on Relational Outcomes.
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 335, doi. 10.1177/1094670507299382
- By:
- Publication type:
- Article
4
How Effective Are Loyalty Reward Programs in Driving Share of Wallet?
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 327, doi. 10.1177/1094670506295853
- By:
- Publication type:
- Article
5
Managing Key Business-to-Business Relationships: What Marketing Can Learn From Supply Chain Management.
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 312, doi. 10.1177/1094670507299380
- By:
- Publication type:
- Article
6
Modeling the Repatronage Behavior of Business Airline Travelers.
- Published in:
- Journal of Service Research, 2007, v. 9, n. 4, p. 297, doi. 10.1177/1094670507299379
- By:
- Publication type:
- Article
7
JSR Welcomes Modeling Papers and Manuscripts From Multiple Disciplines.
- Published in:
- 2007
- By:
- Publication type:
- Editorial