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Works matching IS 10946705 AND DT 2007 AND VI 9 AND IP 3

Results: 5

1

How Embarrassing!

Published in:

Journal of Service Research, 2007, v. 9, n. 3, p. 271, doi. 10.1177/109467050700900305

By:

Grace, Debra

Publication type:

Article

2

When Customers Receive Support From Other Customers.

Published in:

Journal of Service Research, 2007, v. 9, n. 3, p. 257, doi. 10.1177/1094670506295851

By:

Rosenbaum, Mark S.;
Massiah, Carolyn A.

Publication type:

Article

3

Differential Effects of Preferential Treatment Levels on Relational Outcomes.

Published in:

Journal of Service Research, 2007, v. 9, n. 3, p. 241, doi. 10.1177/1094670506295850

By:

Lacey, Russell;
Jaebeom Suh;
Morgan, Robert M.

Publication type:

Article

4

The Moderating Role of Familiarity in Fairness Perceptions of Revenue Management Pricing.

Published in:

Journal of Service Research, 2007, v. 9, n. 3, p. 229, doi. 10.1177/1094670506295848

By:

Wirtz, Jochen;
Kimes, Sheryl E.

Publication type:

Article

5

Back From the Brink.

Published in:

Journal of Service Research, 2007, v. 9, n. 3, p. 211, doi. 10.1177/1094670506295849

By:

Colgate, Mark;
Tong, Vicky Thuy-Uyen;
Lee, Christina Kwai-Choi;
Farley, John U.

Publication type:

Article