Consumer Orientation Toward Sporting Events: Scale Development and Validation.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 276, doi. 10.1177/1094670505283931
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2006 AND VI 8 AND IP 3
Results: 6
1
2
Measuring Service Quality in E-Retailing.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 260, doi. 10.1177/1094670505278867
- By:
- Publication type:
- Article
3
Managing Voice-to-Voice Encounters Reducing the Agony of Being Put on Hold.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 234, doi. 10.1177/1094670505281703
- By:
- Publication type:
- Article
4
Aesthetics and Professionalism of Virtual Servicescapes.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 245, doi. 10.1177/1094670505281665
- By:
- Publication type:
- Article
5
Coping With Customer Complaints.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 221, doi. 10.1177/1094670505283785
- By:
- Publication type:
- Article
6
Customer Self-Efficacy and Response to Service.
- Published in:
- Journal of Service Research, 2006, v. 8, n. 3, p. 207, doi. 10.1177/1094670505282167
- By:
- Publication type:
- Article