RECONCEPTUALIZING SERVICE ENCOUNTER QUALITY IN NON-WESTERN CONTEXT.
- Published in:
- 2004
- By:
- Publication type:
- Abstract
Works matching IS 10946705 AND DT 2004 AND VI 7 AND IP 2
Results: 6
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Innovation Strategy and the Impact of a Composite Model of Service Product Development on Performance.
- Published in:
- 2004
- By:
- Publication type:
- Abstract
3
An Investigation of Visualization and Documentation Strategies in Services Advertising.
- Published in:
- 2004
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- Publication type:
- Abstract
4
Managing Relational Exchanges.
- Published in:
- 2004
- By:
- Publication type:
- Abstract
5
Determining Attribute Importance in a Service Satisfaction Model.
- Published in:
- 2004
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- Publication type:
- Abstract
6
The Persistence of Customer Profitability: Empirical Evidence and Implications From a Financial Services Firm.
- Published in:
- 2004
- By:
- Publication type:
- Abstract