Exploring How Intangibility Affects Perceived Risk.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 373, doi. 10.1177/1094670503262955
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2004 AND VI 6 AND IP 4
Results: 6
1
2
Performance Effects of Physicians' lnvolvement in Hospital Strategic Decisions.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 361, doi. 10.1177/1094670503262953
- By:
- Publication type:
- Article
3
Evaluations of E-tailers' Delivery Fulfillment: Implications of Firm Characteristics and Buyer Heterogeneity.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 347, doi. 10.1177/1094670503262948
- By:
- Publication type:
- Article
4
Service Recovery and Fairness Perceptions in Collectivist and Individualist Contexts.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 336, doi. 10.1177/1094670503262947
- By:
- Publication type:
- Article
5
The Four Service Marketing Myths: Remnants of a Goods-Based, Manufacturing Model.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 324, doi. 10.1177/1094670503262946
- By:
- Publication type:
- Article
6
Agent Recruitment Planning in Knowledge-Intensive Call Centers.
- Published in:
- Journal of Service Research, 2004, v. 6, n. 4, p. 309, doi. 10.1177/1094670503262945
- By:
- Publication type:
- Article