Supervisor Communication Practices and Service Employee Job Outcomes.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 154, doi. 10.1177/109467050032004
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2000 AND VI 3 AND IP 2
Results: 6
1
2
Word-of-Mouth Processes Within a Services Purchase Decision Context.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 166, doi. 10.1177/109467050032005
- By:
- Publication type:
- Article
3
Retail Service Branding in Electronic-Commerce Environments.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 178, doi. 10.1177/109467050032006
- By:
- Publication type:
- Article
4
Strengthening the Satisfaction-Profit Chain.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 107, doi. 10.1177/109467050032001
- By:
- Publication type:
- Article
5
A Contingency Approach to Modeling Satisfaction With Management Consulting Services.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 138, doi. 10.1177/109467050032003
- By:
- Publication type:
- Article
6
An Empirical Investigation of Customer Satisfaction After Service Failure and Recovery.
- Published in:
- Journal of Service Research, 2000, v. 3, n. 2, p. 121, doi. 10.1177/109467050032002
- By:
- Publication type:
- Article