Proactively Seeking Feedback From Diverse Networks: A Weekly Diary Study on Nurses' Work Engagement and Task Performance.

Wan, Li; Liu, Jiakun; Wang, Huatian; Li, Kongqi; Zhong, Yaping

Feedback‐seeking behavior has been found to have positive impacts on nurses' mental health. However, we still lack knowledge on how and under what conditions feedback‐seeking behavior can enhance nurses' work engagement and task performance on a weekly basis. Based on weak ties theory and information processing theory, this study aimed to investigate the positive relationship between weekly feedback‐seeking behavior, nurses' work engagement, and task performance. In addition, we explored the moderating roles of contacts' closeness and contacts' functional background diversity. Using a 4‐week survey with 368 nurses (totaling 1472 observations), we generally confirmed our hypotheses. The results of the multilevel regression analysis revealed that the positive relationship between weekly feedback‐seeking behavior and work engagement was stronger for those who had higher levels of contacts' functional background diversity and that the positive relationship between weekly feedback‐seeking behavior and task performance was stronger for those who had lower levels of contacts' closeness. In summary, taking a network characteristic perspective, we highlight that contacts' closeness and functional background diversity can significantly influence the nurses' feedback‐seeking process on a weekly basis. These findings enhance our understanding of how feedback‐seeking behavior can be leveraged to promote positive work outcomes for nurses.

JOB involvement; NURSES; TASK performance; MENTAL health; OCCUPATIONAL roles; RESEARCH funding; HELP-seeking behavior; UNCERTAINTY; CHI-squared test; SOCIAL networks; NURSES' attitudes; HYPOTHESIS; INTERPERSONAL relations; PSYCHOLOGY of nurses; INDUSTRIAL hygiene; REGRESSION analysis

Journal of Nursing Management, 2025, Vol 2025, p1

0966-0429

Academic Journal

10.1155/jonm/8119182