Works matching DE "CUSTOMER services"
Results: 5000
ROLE OF MARKETING IN THE 21ST CENTURY LIBRARIES IN PAKISTAN.
- Published in:
- Pakistan Library & Information Science Journal, 2007, v. 38, n. 4, p. 2
- By:
- Publication type:
- Article
AN EXAMINATION OF PERCEIVED QUALITY, SATISFACTION, AND LOYALTY RELATIONSHIP.
- Published in:
- Gadjah Mada International Journal of Business, 2006, v. 8, n. 3, p. 323, doi. 10.22146/gamaijb.5612
- By:
- Publication type:
- Article
THE EXISTENCE OF OVERALL SATISFACTION IN SERVICE CUSTOMER RELATIONSHIPS.
- Published in:
- Gadjah Mada International Journal of Business, 2006, v. 8, n. 3, p. 301, doi. 10.22146/gamaijb.5614
- By:
- Publication type:
- Article
THE RELATIONSHIPS AMONG CUSTOMER VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS.
- Published in:
- Gadjah Mada International Journal of Business, 2005, v. 7, n. 3, p. 301, doi. 10.22146/gamaijb.5584
- Publication type:
- Article
Can subject matter experts rate the English language skills of customer services representatives (CSRs) at work in Indian contact centre?
- Published in:
- Language Assessment Quarterly, 2019, v. 16, n. 1, p. 87, doi. 10.1080/15434303.2019.1604711
- By:
- Publication type:
- Article
Disruptive Marketing Communication for Customer Engagement. The New Frontiers of Mobile Instant Messaging.
- Published in:
- JMM: The International Journal on Media Management, 2019, v. 21, n. 1, p. 3, doi. 10.1080/14241277.2019.1590837
- By:
- Publication type:
- Article
La calidad del servicio al cliente en los grandes supermercados de Ibagué: un análisis desde la escala multidimensional (SERVQUAL).
- Published in:
- Cuadernos de Administración, 2014, v. 30, n. 52, p. 54, doi. 10.25100/cdea.v30i52.30
- By:
- Publication type:
- Article
A Rush at the Box Office.
- Published in:
- Southern Theatre, 2005, v. 46, n. 3, p. 4
- By:
- Publication type:
- Article
Answering the Call: Virtual Migration in Indian Call Centres.
- Published in:
- Comparative American Studies, 2014, v. 12, n. 1/2, p. 51, doi. 10.1179/1477570014Z.00000000068
- By:
- Publication type:
- Article
How to build your practice from the inside out.
- Published in:
- Urology Times, 2008, v. 36, n. 7, p. 13
- Publication type:
- Article
How to retain new patients in your practice.
- Published in:
- Urology Times, 2008, v. 36, n. 1, p. 24
- By:
- Publication type:
- Article
TSY volume 57 issue 3 Cover and Back matter.
- Published in:
- Theatre Survey, 2016, v. 57, n. 3, p. b1, doi. 10.1017/S0040557416000284
- Publication type:
- Article
Factors Influencing Mode Selections of Low-cost Carriers and a Fullservice Airline in Thailand.
- Published in:
- Transportation Journal (American Society of Transportation & Logistics Inc), 2010, v. 49, n. 1, p. 35, doi. 10.5325/transportationj.49.1.0035
- By:
- Publication type:
- Article
Horizontal Cooperation in Transport and Logistics: A Literature Review.
- Published in:
- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 3, p. 22, doi. 10.5325/transportationj.46.3.0022
- By:
- Publication type:
- Article
Rail Freight in Europe: Different Perspectives on Achieving Higher Service Levels.
- Published in:
- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 4, p. 42, doi. 10.5325/transportationj.46.4.0042
- By:
- Publication type:
- Article
Core Competencies and Sustainable Competitive Advantage in Air-Cargo Forwarding: Evidence from Taiwan.
- Published in:
- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 3, p. 5, doi. 10.5325/transportationj.46.3.0005
- By:
- Publication type:
- Article
Using Personality Traits to Select Customer-Oriented Logistics Personnel.
- Published in:
- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 1, p. 22, doi. 10.5325/transportationj.46.1.0022
- By:
- Publication type:
- Article
Restaurant Viability: Operations Rating of Contributing Success Factors.
- Published in:
- Journal of Culinary Science & Technology, 2011, v. 9, n. 2, p. 71, doi. 10.1080/15428052.2011.580707
- By:
- Publication type:
- Article
Food, Beverage, and Service Quality: Does Culture Impact Satisfaction with University Food Services?
- Published in:
- Journal of Culinary Science & Technology, 2008, v. 6, n. 4, p. 308, doi. 10.1080/15428050802523552
- By:
- Publication type:
- Article
CURRENT RESEARCH OF INTEREST TO CULINARIANS AND CULINARY TEACHERS.
- Published in:
- Journal of Culinary Science & Technology, 2006, v. 5, n. 4, p. 53, doi. 10.1300/J385v05n04_04
- By:
- Publication type:
- Article
Menu Success: A Menu Analysis of Awarded Fine Dining Restaurants and Private Clubs.
- Published in:
- Journal of Culinary Science & Technology, 2005, v. 4, n. 4, p. 51, doi. 10.1300/J385v04n04_05
- By:
- Publication type:
- Article
Validation of a test battery for the selection of call centre operators in a communications company.
- Published in:
- South African Journal of Psychology, 2009, v. 39, n. 1, p. 19, doi. 10.1177/008124630903900102
- By:
- Publication type:
- Article
Management in the Caribbean: Is it Time for a Change?
- Published in:
- Round Table, 2008, v. 97, n. 396, p. 475, doi. 10.1080/00358530802057566
- By:
- Publication type:
- Article
Financial exclusion and branch closures in Spain after the Great Recession.
- Published in:
- Regional Studies, 2019, v. 53, n. 4, p. 562, doi. 10.1080/00343404.2018.1462485
- By:
- Publication type:
- Article
Productivity Spillovers from Foreign Multinational Enterprises to Domestic Manufacturing Firms: To What Extent Does Spatial Proximity Matter?
- Published in:
- Regional Studies, 2015, v. 49, n. 10, p. 1639, doi. 10.1080/00343404.2013.867428
- By:
- Publication type:
- Article
Impacts of Agglomeration on Call Centre Operations: Evidence from North West England.
- Published in:
- Regional Studies, 2009, v. 43, n. 7, p. 923, doi. 10.1080/00343400801968387
- By:
- Publication type:
- Article
Market structure, consumer banking, and optimal level of service quality
- Published in:
- Review of Financial Economics, 2003, v. 12, n. 1, p. 49, doi. 10.1016/S1058-3300(03)00006-5
- By:
- Publication type:
- Article
Breaking Through the Walls: A Summary of Current Developments at the National Library of Scotland.
- Published in:
- Alexandria, 2005, v. 17, n. 3, p. 133, doi. 10.1177/095574900501700303
- By:
- Publication type:
- Article
Service Within and Beyond Our Walls.
- Published in:
- Law Library Journal, 2017, v. 109, n. 2, p. 347
- By:
- Publication type:
- Article
TOWARD A VIRTUALIZATION OF SOCIAL CONTROL?SIMULATION AND SEDUCTIVE DOMINATION IN AN AUSTRALIAN COASTAL HOTEL.
- Published in:
- Administrative Theory & Praxis (Administrative Theory & Praxis), 2001, v. 23, n. 3, p. 363, doi. 10.1080/10841806.2001.11643532
- By:
- Publication type:
- Article
COMMONSENSE'S MEETING, AND THE INTRUSIONS OF DETECTIVE SIPOWICZ.
- Published in:
- Administrative Theory & Praxis (Administrative Theory & Praxis), 2000, v. 22, n. 1, p. 170, doi. 10.1080/10841806.2000.11643444
- By:
- Publication type:
- Article
FINDING THE SWEET SPOTS: OPTIMIZING COMPENSATION IN PROACTIVE SERVICE RECOVERY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 1, p. 51
- By:
- Publication type:
- Article
CUSTOMER SATISFACTION AND COMMITMENT: CONSIDERING RELATIONAL INVESTMENT AND RAPPORT IN CUSTOMER SERVICE INTERACTIONS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2021, v. 34, p. 164
- By:
- Publication type:
- Article
PRICE AND QUALITY VALUE INFLUENCES ON DISCOUNT RETAIL CUSTOMER SATISFACTION AND LOYALTY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 47
- By:
- Publication type:
- Article
THE RELATIONAL DRIVERS OF COMMITMENT FOR DIFFERENT CUSTOMER GROUPS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 21
- By:
- Publication type:
- Article
Service Recovery via Corporate Social Media Channels: An Online Complaining Alternative to Third-Party Review Sites.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, p. 8
- By:
- Publication type:
- Article
How Imperfect Practice Leads to Imperfection: A Hierarchical Linear Modeling Approach to Frustration during an Iterative Decision.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 89
- By:
- Publication type:
- Article
THE A-CRAFT MODEL OF ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS AND THEIR IMPACT ON POST-COMPLAINT CUSTOMER BEHAVIOR.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 69
- By:
- Publication type:
- Article
SERVICE GUARANTEES: THE IMPACT OF PLAYING 'HARD TO GET' ON PERCEPTIONS OF FIRM CREDIBILITY AND REPURCHASE INTENT.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2014, v. 27, p. 55
- By:
- Publication type:
- Article
THE DELINEATION AND INTERACTIONS OF NORMATIVE AND PREDICTIVE EXPECTATIONS IN CUSTOMER SATISFACTION AND EMOTIONS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2013, v. 26, p. 40
- By:
- Publication type:
- Article
AN EXAMINATION OF THE RELATIONSHIPS AND INTERACTIONS AMONG PRODUCT, BRAND, PERSONAL AND SERVICE PROVIDER LOYALTY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2011, v. 24, p. 41
- By:
- Publication type:
- Article
SIMULTANEITY IN THE RELATIONSHIP BETWEEN SALES PERFORMANCE AND COMPONENTS OF CUSTOMER SATISFACTION.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 88
- By:
- Publication type:
- Article
LOYALTY AND ITS INFLUENCE ON COMPLAINING BEHAVIOR AND SERVICE RECOVERY SATISFACTION.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 21
- By:
- Publication type:
- Article
ORGANIZATIONAL RESPONSES TO CONSUMER COMPLAINTS: A RE-EXAMINATION OF THE IMPACT OF ORGANIZATIONAL MESSAGES IN RESPONSE TO SERVICE AND PRODUCT-BASED FAILURES.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2008, v. 21, p. 1
- By:
- Publication type:
- Article
MEASURING CUSTOMER SATISFACTION: FROM PRODUCT PERFORMANCE TO CONSUMPTION EXPERIENCE.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2006, v. 19, p. 76
- By:
- Publication type:
- Article
CONSUMER LOYALTY TO SERVICE PROVIDERS: AN INTEGRATED CONCEPTUAL MODEL.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 51
- By:
- Publication type:
- Article
AN EXAMINATION OF MEASUREMENT CONTEXT AND REPRESENTATIONAL EFFECTS OF CONSUMER EXPECTATIONS.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 68
- By:
- Publication type:
- Article
THE EFFECTS OF SERVICE GUARANTEES ON SERVICE EVALUATIONS DURING A VOICED COMPLAINT AND SERVICE RECOVERY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2005, v. 18, p. 32
- By:
- Publication type:
- Article
SATISFACTION WITH TOURS OF A FRANK LLOYD WRIGHT BUILDING.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 233
- By:
- Publication type:
- Article
THE NATURE OF THE IMPORTANCE-SATISFACTION RELATIONSHIP IN RATINGS: EVIDENCE FROM THE NORMATIVE DATA OF THE NOEL-LEVITZ STUDENT SATISFACTION INVENTORY.
- Published in:
- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 211
- By:
- Publication type:
- Article