Practiced Culture Toward Firm Competitiveness Performance: Evidence from Indonesia.
- Published in:
- Pertanika Journal of Social Sciences & Humanities, 2019, v. 27, n. T1, p. 113
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- Publication type:
- Article
Works matching DE "CUSTOMER orientation"
Results: 869
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Customer Retention as a Result of Behavioural Intention: Relationship between Customer Orientation of Service Employee and Service Quality.
- Published in:
- Pertanika Journal of Social Sciences & Humanities, 2018, v. 26T, p. 243
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- Publication type:
- Article
3
Customer orientation as a buffer against job burnout.
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- Service Industries Journal, 2012, v. 32, n. 1, p. 5, doi. 10.1080/02642069.2010.545396
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- Publication type:
- Article
4
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study.
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- Service Industries Journal, 2011, v. 31, n. 14, p. 2487, doi. 10.1080/02642069.2010.504822
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- Publication type:
- Article
5
An examination of the effects of virtual experiential marketing on online customer intentions and loyalty.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 13, p. 2163, doi. 10.1080/02642069.2010.503885
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- Publication type:
- Article
6
Middle managers' perception of subordinates' customer orientation in the banking sector.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 7, p. 1033, doi. 10.1080/02642060903079436
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- Publication type:
- Article
7
Customer orientation as a mediator of the influence of locus of control on job performance.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 2, p. 273, doi. 10.1080/02642060902759129
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- Publication type:
- Article
8
People-driven processes in customer relationship management.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 14, p. 2441, doi. 10.1080/02642060802712780
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- Publication type:
- Article
9
Climate perceptions and the customer orientation of frontline service employees.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 8, p. 1343, doi. 10.1080/02642060802613525
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- Publication type:
- Article
10
Delineating the effect of market orientation on services performance: a component-wise approach.
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- Service Industries Journal, 2010, v. 30, n. 3, p. 375, doi. 10.1080/02642060802236103
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- Publication type:
- Article
11
Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 203, doi. 10.1080/02642060802120141
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- Publication type:
- Article
12
Logistics service capabilities and firm performance of international distribution center operators.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 281, doi. 10.1080/02642060802123392
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- Publication type:
- Article
13
A new service development integrated model.
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- Service Industries Journal, 2009, v. 29, n. 12, p. 1669, doi. 10.1080/02642060902793573
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- Publication type:
- Article
14
Service orientation: antecedents, outcomes, and implications for hospitality research and practice.
- Published in:
- Service Industries Journal, 2009, v. 29, n. 10, p. 1413, doi. 10.1080/02642060903026247
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- Publication type:
- Article
15
The impact of implicit and explicit communications on frontline service delivery staff.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 10, p. 1431, doi. 10.1080/02642060802250245
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- Publication type:
- Article
16
Revised planning matrix of quality function deployment.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 10, p. 1445, doi. 10.1080/02642060802250252
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- Publication type:
- Article
17
Structural relationships among organisation service orientation, employee service performance, and consumer identification.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 9, p. 1247, doi. 10.1080/02642060802230189
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- Publication type:
- Article
18
Defining the knowledge that an organisation requires to create customer capital from a customer perspective.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 8, p. 1125, doi. 10.1080/02642060802188031
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- Publication type:
- Article
19
E-customer service capability and value creation.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 9, p. 1293, doi. 10.1080/02642060802230163
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- Publication type:
- Article
20
Beyond listening: the distinct effects of proactive versus responsive customer orientation on the reduction of uncertainties at the fuzzy front end of innovation.
- Published in:
- R&D Management, 2018, v. 48, n. 5, p. 534, doi. 10.1111/radm.12252
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- Publication type:
- Article
21
Unveiling dimensions of organizational culture: an exploratory study in Malaysian R& D organizations.
- Published in:
- R&D Management, 2011, v. 41, n. 5, p. 509, doi. 10.1111/j.1467-9310.2011.00654.x
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- Publication type:
- Article
22
Reflections on jazz training and marketing education.
- Published in:
- Marketing Theory, 2016, v. 16, n. 4, p. 429, doi. 10.1177/1470593116652672
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- Publication type:
- Article
23
Organizational Culture and Management Practices of a State College in the Philippines.
- Published in:
- International Journal of Educational Research Review (IJERE), 2023, v. 8, n. 1, p. 44, doi. 10.24331/ijere.1217227
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- Publication type:
- Article
24
Vader Lexicon and Support Vector Machine Algorithm to Detect Customer Sentiment Orientation.
- Published in:
- Journal of Information Systems Engineering & Business Intelligence, 2023, v. 9, n. 1, p. 109, doi. 10.20473/jisebi.9.1.108-118
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- Publication type:
- Article
25
THE IMPACT OF CRM ON BUSINESS OR MSME PERFORMANCE: A LITERATURE REVIEW.
- Published in:
- Journal of Social Science (2720-9938), 2022, v. 3, n. 3, p. 488, doi. 10.46799/jss.v3i3.342
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- Publication type:
- Article
26
Is the Importance of Market Orientation Growing? A Study of High-Tech Manufacturing Companies.
- Published in:
- Central European Management Journal, 2022, v. 30, n. 4, p. 150, doi. 10.7206/cemj.2658-0845.93
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- Publication type:
- Article
27
THE MEDIATING ROLE OF STRATEGY IMPLEMENTATION IN THE RELATIONSHIP BETWEEN CUSTOMER ORIENTATION AND PERFORMANCE.
- Published in:
- Journal of Global Strategic Management, 2024, v. 18, n. 2, p. 61
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- Publication type:
- Article
28
Customer Relationship Management and Survival of Manufacturing Small and Medium Enterprises in Nigeria.
- Published in:
- Journal of Economic & Social Development (1849-6628), 2023, v. 10, n. 2, p. 30
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- Publication type:
- Article
29
MARKETPLACE BEHAVIOUR: WHO ARE THE CZECH MILLENNIALS?
- Published in:
- Forum Scientiae Oeconomia, 2021, v. 9, n. 3, p. 43
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- Publication type:
- Article
30
ABSTRACTS/RÉSUMÉS.
- Published in:
- European Review of Service Economics & Management / Revue Européenne d'Economie et Management des Services, 2024, n. 18, p. 187
- Publication type:
- Article
31
Le rôle de la marque employeur entre l'orientation-client et la performance commerciale des ateliers de réparation.
- Published in:
- European Review of Service Economics & Management / Revue Européenne d'Economie et Management des Services, 2024, n. 18, p. 17
- Publication type:
- Article
32
COMPARING PERFORMANCE MEASUREMENT FOR INDUSTRIAL MAINTENANCE AND FACILITY MANAGEMENT.
- Published in:
- European Review of Service Economics & Management / Revue Européenne d'Economie et Management des Services, 2018, v. 1, n. 5, p. 45
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- Publication type:
- Article
33
Customer orientation, open innovation and enterprise performance, evidence from Ethiopian SMEs.
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- Cogent Business & Management, 2024, v. 11, n. 1, p. 1, doi. 10.1080/23311975.2024.2320462
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- Publication type:
- Article
34
Performance implication of management accounting systems in market-oriented firms: Empirical evidence from Vietnam.
- Published in:
- Cogent Business & Management, 2023, v. 10, n. 3, p. 1, doi. 10.1080/23311975.2023.2251630
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- Publication type:
- Article
35
Does innovation ambidexterity influence restaurant economic performance in the post-COVID-19 era? The mediating effect of customer orientation.
- Published in:
- Cogent Business & Management, 2023, v. 10, n. 2, p. 1, doi. 10.1080/23311975.2023.2242164
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- Publication type:
- Article
36
Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective.
- Published in:
- Cogent Business & Management, 2023, v. 10, n. 1, p. 1, doi. 10.1080/23311975.2022.2163797
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- Publication type:
- Article
37
Antecedents of salesperson performance in information service industry: The role of guanxi, adaptive selling behaviors and customer orientation.
- Published in:
- Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2044433
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- Publication type:
- Article
38
Effects of market orientation on farmer resilience and dairy farm performance in emerging economy.
- Published in:
- Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2021.2010481
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- Publication type:
- Article
39
The intervention of organizational sustainability in the effect of organizational culture on open innovation performance: A case of thai and chinese SMEs.
- Published in:
- Cogent Business & Management, 2020, v. 7, n. 1, p. 1, doi. 10.1080/23311975.2020.1717408
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- Publication type:
- Article
40
Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation.
- Published in:
- Cogent Business & Management, 2019, v. 6, n. 1, p. 1, doi. 10.1080/23311975.2019.1605703
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- Publication type:
- Article
41
When Does Customer Orientation Hinder (Help) Radical Product Innovation? The Role of Organizational Rewards.
- Published in:
- Journal of Product Innovation Management, 2016, v. 33, n. 4, p. 435, doi. 10.1111/jpim.12301
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- Publication type:
- Article
42
A Manager's Perspective on Virtual Customer Integration for New Product Development.
- Published in:
- Journal of Product Innovation Management, 2012, v. 29, n. 6, p. 1031, doi. 10.1111/j.1540-5885.2012.00946.x
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- Publication type:
- Article
43
From the Editor.
- Published in:
- Journal of Product Innovation Management, 2012, v. 29, n. 6, p. 902, doi. 10.1111/j.1540-5885.2012.00978.x
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- Publication type:
- Article
44
Explicating Hearing the Voice of the Customer as a Manifestation of Customer Focus and Assessing its Consequences Explicating Hearing the Voice of the Customer as a Manifestation of Customer Focus and Assessing its Consequences.
- Published in:
- Journal of Product Innovation Management, 2012, v. 29, n. 6, p. 1012, doi. 10.1111/j.1540-5885.2012.00954.x
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- Publication type:
- Article
45
The Effects of Mainstream and Emerging Customer Orientations on Radical and Disruptive Innovations.
- Published in:
- Journal of Product Innovation Management, 2011, n. s1, p. 121, doi. 10.1111/j.1540-5885.2011.00865.x
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- Publication type:
- Article
46
How Many and What Kind? The Role of Strategic Orientation in New Product Ideation.
- Published in:
- Journal of Product Innovation Management, 2011, v. 28, n. 2, p. 236, doi. 10.1111/j.1540-5885.2010.00794.x
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- Publication type:
- Article
47
Inconclusive Innovation 'Returns': A Meta-Analysis of Research on Innovation in New Product Development.
- Published in:
- Journal of Product Innovation Management, 2010, v. 27, n. 7, p. 1065, doi. 10.1111/j.1540-5885.2010.00771.x
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- Publication type:
- Article
48
Procedural Justice Climate in New Product Development Teams: Antecedents and Consequences.
- Published in:
- Journal of Product Innovation Management, 2010, v. 27, n. 7, p. 1096, doi. 10.1111/j.1540-5885.2010.00773.x
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- Publication type:
- Article
49
Market Orientation and R&D Effectiveness in High-Technology Firms: An Empirical Investigation in the Biotechnology Industry.
- Published in:
- Journal of Product Innovation Management, 2010, v. 27, n. 3, p. 299, doi. 10.1111/j.1540-5885.2010.00718.x
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- Publication type:
- Article
50
Supply Chain Collaboration, Integration, and Relational Technology: How Complex Operant Resources Increase Performance Outcomes.
- Published in:
- Journal of Business Logistics, 2014, v. 35, n. 4, p. 299, doi. 10.1111/jbl.12074
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- Publication type:
- Article