Trade-affected workers: Manufacturing and services compared.
- Published in:
- Social Science Journal, 1996, v. 33, n. 1, p. 83, doi. 10.1016/S0362-3319(96)90007-5
- By:
- Publication type:
- Article
Works matching DE "SERVICE industries workers"
Results: 379
1
2
Climate perceptions and the customer orientation of frontline service employees.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 8, p. 1343, doi. 10.1080/02642060802613525
- By:
- Publication type:
- Article
3
The effect of the Internet on front-line employee skills: exploring banking in Sweden and France.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 8, p. 1245, doi. 10.1080/02642060802350979
- By:
- Publication type:
- Article
4
Public and private services transformation in the CEECs.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 4, p. 479, doi. 10.1080/02642060903131666
- By:
- Publication type:
- Article
5
Analysis of competency differences among frontline employees from various service typologies: integrating the perspectives of the organisation and customers.
- Published in:
- Service Industries Journal, 2009, v. 29, n. 12, p. 1763, doi. 10.1080/02642060902793664
- By:
- Publication type:
- Article
6
Spatial spillovers and employment growth in the service sector.
- Published in:
- Service Industries Journal, 2009, v. 29, n. 6, p. 791, doi. 10.1080/02642060902749310
- By:
- Publication type:
- Article
7
What makes a good citizen in service settings?
- Published in:
- Service Industries Journal, 2009, v. 29, n. 5, p. 621, doi. 10.1080/02642060902720055
- By:
- Publication type:
- Article
8
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction.
- Published in:
- Service Industries Journal, 2009, v. 29, n. 4, p. 503, doi. 10.1080/02642060802283113
- By:
- Publication type:
- Article
9
Displayed emotions to patronage intention: consumer response to contact personnel performance.
- Published in:
- Service Industries Journal, 2009, v. 29, n. 3, p. 317, doi. 10.1080/02642060701846747
- By:
- Publication type:
- Article
10
Is empowerment really a contributory factor to service quality?
- Published in:
- Service Industries Journal, 2008, v. 28, n. 9, p. 1321, doi. 10.1080/02642060802230262
- By:
- Publication type:
- Article
11
Factors affecting the performance of entrepreneurial service firms.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 7-8, p. 1003, doi. 10.1080/02642060701867263
- By:
- Publication type:
- Article
12
The client as co-manufacturer and environmental entrepreneur: A research agenda.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 7-8, p. 1029, doi. 10.1080/02642060701846838
- By:
- Publication type:
- Article
13
The moderating effects of gender roles on service emotional contagion.
- Published in:
- Service Industries Journal, 2008, v. 28, n. 6, p. 755, doi. 10.1080/02642060801988852
- By:
- Publication type:
- Article
14
Developing the impression management skills of the service worker: an application of Stanislavsky's principles in a services context.
- Published in:
- Service Industries Journal, 2004, v. 24, n. 2, p. 1, doi. 10.1080/02642060412331301222
- By:
- Publication type:
- Article
15
Aesthetic Labour in Interactive Service Work: Some Case Study Evidence from the 'New' Glasgow.
- Published in:
- Service Industries Journal, 2000, v. 20, n. 3, p. 1, doi. 10.1080/02642060000000029
- By:
- Publication type:
- Article
16
`Gone to Growings' -- An Analysis of Success Factors in Retail Longevity: Growings of Sydney.
- Published in:
- Service Industries Journal, 2000, v. 20, n. 1, p. 61, doi. 10.1080/02642060000000004
- By:
- Publication type:
- Article
17
Impacts of Information and Communication Technologies on Service Production Systems.
- Published in:
- Service Industries Journal, 1999, v. 19, n. 4, p. 147
- By:
- Publication type:
- Article
18
The Gap between Male and Female Pay: What Does the Case of Hotel and Catering Tell Us?
- Published in:
- Service Industries Journal, 1998, v. 18, n. 4, p. 126, doi. 10.1080/02642069800000045
- By:
- Publication type:
- Article
19
The Occupational Role of Gravediggers: A Service Occupation In Acute Decline.
- Published in:
- Service Industries Journal, 1995, v. 15, n. 1, p. 1, doi. 10.1080/02642069500000001
- By:
- Publication type:
- Article
20
Identifying Innovators in Consumer Service Markets.
- Published in:
- Service Industries Journal, 1993, v. 13, n. 3, p. 97, doi. 10.1080/02642069300000052
- By:
- Publication type:
- Article
21
Current Research.
- Published in:
- Service Industries Journal, 1993, v. 13, n. 1, p. 133
- Publication type:
- Article
22
Current Research.
- Published in:
- Service Industries Journal, 1992, v. 12, n. 2, p. 300, doi. 10.1080/02642069200000039
- Publication type:
- Article
23
Executive Search and Selection: Imperfect Theory or Intractable Industry?
- Published in:
- Service Industries Journal, 1992, v. 12, n. 2, p. 238, doi. 10.1080/02642069200000025
- By:
- Publication type:
- Article
24
Service Society and Trade Unions.
- Published in:
- Service Industries Journal, 1988, v. 8, n. 3, p. 389, doi. 10.1080/02642068800000051
- By:
- Publication type:
- Article
25
The Family and the Dynamics of Personal Services.
- Published in:
- Service Industries Journal, 1987, v. 7, n. 4, p. 46, doi. 10.1080/02642068700000059
- By:
- Publication type:
- Article
26
The Service Industries Journal: Its Ethos and Emphases.
- Published in:
- Service Industries Journal, 1987, v. 7, n. 1, p. 105, doi. 10.1080/02642068700000010
- By:
- Publication type:
- Article
27
Editorial.
- Published in:
- 1985
- By:
- Publication type:
- Editorial
28
WOMEN WORKERS IN SERVICE INDUSTRIES.
- Published in:
- Service Industries Journal, 1982, v. 2, n. 2, p. 40, doi. 10.1080/02642068200000013
- By:
- Publication type:
- Article
29
Editorial: Is Service Science an Emerging Business Discipline?
- Published in:
- 2007
- By:
- Publication type:
- Editorial
30
The tenth district's expanding service sector.
- Published in:
- Economic Review (01612387), 1994, v. 79, n. 3, p. 55
- By:
- Publication type:
- Article
31
The influence of service employees and other customers on customer unfriendliness: a social norms perspective.
- Published in:
- Journal of the Academy of Marketing Science, 2017, v. 45, n. 6, p. 827, doi. 10.1007/s11747-016-0505-6
- By:
- Publication type:
- Article
32
Frontline employees' nonverbal cues in service encounters: a double-edged sword.
- Published in:
- Journal of the Academy of Marketing Science, 2017, v. 45, n. 5, p. 657, doi. 10.1007/s11747-016-0479-4
- By:
- Publication type:
- Article
33
The role of climate: implications for service employee engagement and customer service performance.
- Published in:
- Journal of the Academy of Marketing Science, 2017, v. 45, n. 3, p. 428, doi. 10.1007/s11747-017-0526-9
- By:
- Publication type:
- Article
34
Service employee burnout and engagement: the moderating role of power distance orientation.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 726, doi. 10.1007/s11747-015-0463-4
- By:
- Publication type:
- Article
35
All the same to me: outcomes of aesthetic labor performed by frontline service providers.
- Published in:
- Journal of the Academy of Marketing Science, 2015, v. 43, n. 6, p. 670, doi. 10.1007/s11747-014-0407-4
- By:
- Publication type:
- Article
36
A framework for work–life balance practices: Addressing the needs of the tourism industry.
- Published in:
- Tourism & Hospitality Research, 2009, v. 9, n. 2, p. 97, doi. 10.1057/thr.2009.4
- By:
- Publication type:
- Article
37
Mining the moderating role of organizational tenure in the association between PsyCap and educational qualifications among tourism and hospitality workers.
- Published in:
- Journal of Public Affairs (14723891), 2022, v. 22, n. 1, p. 1, doi. 10.1002/pa.2272
- By:
- Publication type:
- Article
38
Future directions for the preparation of leisure and aging professionals.
- Published in:
- Journal of Instructional Psychology, 1991, v. 18, n. 2, p. 137
- By:
- Publication type:
- Article
39
Service sector employment and the productivity challenge.
- Published in:
- International Labour Review, 1994, v. 133, n. 5/6, p. 707
- Publication type:
- Article
40
HOW EMPLOYEES' SATISFACTION AFFECTS QUALITY AND PROFITABILITY IN SERVICE INDUSTRY. A CASE OF MALAYSIAN MAJOR SHOPPING CENTERS.
- Published in:
- 2013
- By:
- Publication type:
- Case Study
41
Registered Apprenticeship and Career Advancement for Low-Wage Service Workers.
- Published in:
- Economic Development Quarterly, 2019, v. 33, n. 2, p. 134, doi. 10.1177/0891242419838605
- By:
- Publication type:
- Article
42
The Euro–Mediterranean Partnership: Trade in Services as an Alternative to Migration?
- Published in:
- Journal of Common Market Studies, 2010, v. 48, n. 4, p. 835, doi. 10.1111/j.1468-5965.2010.02076.x
- By:
- Publication type:
- Article
43
Internationalization and the Spaces of Temporary Labour: The Global Assembly of a Local Workforce.
- Published in:
- British Journal of Industrial Relations, 2008, v. 46, n. 4, p. 750, doi. 10.1111/j.1467-8543.2008.00686.x
- By:
- Publication type:
- Article
44
High Performance Work Systems and Employee Experience of Work in the Service Sector: The Case of Aged Care.
- Published in:
- British Journal of Industrial Relations, 2007, v. 45, n. 3, p. 607, doi. 10.1111/j.1467-8543.2007.00630.x
- By:
- Publication type:
- Article
45
Mask It with Emotions - A Study of the Role of Emotional Behavior Among Information Technology Employees.
- Published in:
- International Journal of Business & Information, 2018, v. 13, n. 4, p. 405, doi. 10.6702/ijbi.201812_13(4).0001
- By:
- Publication type:
- Article
46
Relación Entre el Acoso Moral en el Trabajo y el Estilo Interpersonal en el Manejo de Conflictos.
- Published in:
- Ciencia & Trabajo, 2009, v. 11, n. 31, p. 14
- By:
- Publication type:
- Article
47
The Creation of Output and Quality in Services: A Framework to Analyze Information Technology-Worker Systems.
- Published in:
- Production & Operations Management, 2004, v. 13, n. 3, p. 245, doi. 10.1111/j.1937-5956.2004.tb00509.x
- By:
- Publication type:
- Article
48
PIECING TOGETHER SERVICE QUALITY: A FRAMEWORK FOR ROBUST SERVICE.
- Published in:
- Production & Operations Management, 2003, v. 12, n. 2, p. 246, doi. 10.1111/j.1937-5956.2003.tb00503.x
- By:
- Publication type:
- Article
49
MODELING CUSTOMER SATISFACTION IN TELECOMMUNICATIONS: ASSESSING THE EFFECTS OF MULTIPLE TRANSACTION POINTS ON THE PERCEIVED OVERALL PERFORMANCE OF THE PROVIDER.
- Published in:
- Production & Operations Management, 2003, v. 12, n. 2, p. 224, doi. 10.1111/j.1937-5956.2003.tb00502.x
- By:
- Publication type:
- Article
50
A LONGITUDINAL STUDY OF THE EFPECT OF A SERVICE GUARANTEE ON SERVICE QUALITY.
- Published in:
- Production & Operations Management, 2001, v. 10, n. 4, p. 405, doi. 10.1111/j.1937-5956.2001.tb00084.x
- By:
- Publication type:
- Article