Works matching Retail Salesperson

Results: 48

AN INVESTIGATION OF THE COMPARATIVE MODERATING EFFECTS OF NEED FOR AUTONOMY ON THE AUTONOMY-PERFORMANCE RELATIONSHIP BETWEEN INSURANCE AGENTS AND RETAIL SALESPERSONS.

Published in:

Journal of Marketing Management (10711988), 1997, v. 7, n. 1, p. 115

By:

Strain Jr., Charles R.;
Taylor, Ronald D.

Publication type:

Article

DIFFERENT SALES MODELS, FUNCTIONAL AND RELATIONAL CUSTOMER ORIENTATION, AND RETAIL SALESPERSON PERFORMANCE.

Published in:

RAE: Revista de Administração de Empresas, 2025, v. 65, n. 2, p. 1, doi. 10.1590/S0034-759020250203

By:

Luis Adão, Alyson;
Heitor Takashi Kato;
Briggs, Elten;
Deretti, Sandro

Publication type:

Article

Can sales leaders with humility create adaptive retail salespersons?

Published in:

Psychology & Marketing, 2020, v. 37, n. 9, p. 1292, doi. 10.1002/mar.21365

By:

Luu, Tuan Trong

Publication type:

Article

Cues To Consumer Susceptibility To Salesperson Influence: Implications For Adaptive Retail Selling.

Published in:

Journal of Personal Selling & Sales Management, 1994, v. 14, n. 2, p. 25, doi. 10.1080/08853134.1994.10753983

By:

Goff, Brent G.;
Bellenger, Danny N.;
Stojack, Carrie

Publication type:

Article

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns.

Published in:

Production & Operations Management, 2020, v. 29, n. 5, p. 1232, doi. 10.1111/poms.13077

By:

Ertekin, Necati;
Ketzenberg, Michael E.;
Heim, Gregory R.

Publication type:

Article

Retail Salesperson Attributes and the Role of Dependability in the Selection of Durable Goods.

Published in:

Journal of Personal Selling & Sales Management, 1993, v. 13, n. 4, p. 61, doi. 10.1080/08853134.1993.10753967

By:

Hawes, Jon M.;
Rao, C.P.

Publication type:

Article

Salesperson learning, organizational learning, and retail store performance.

Published in:

Journal of the Academy of Marketing Science, 2010, v. 38, n. 2, p. 187, doi. 10.1007/s11747-009-0149-x

By:

Bell, Simon J.;
Mengüç, Bülent;
Widing II, Robert E.

Publication type:

Article

Relationships Among Measures of Retail Salesperson Performance.

Published in:

Journal of the Academy of Marketing Science, 1993, v. 21, n. 3, p. 231, doi. 10.1177/0092070393213006

By:

Levy, Michael;
Sharma, Arun

Publication type:

Article

Value-Dimensions and Performance of Retail Salespersons: An Empirical Examination in a Developing Asian Economy.

Published in:

Journal of Asia-Pacific Business, 2002, v. 3, n. 4, p. 21, doi. 10.1300/J098v03n04_03

By:

Razzaque, Mohammed Abdur

Publication type:

Article

Innovation by Retail Store Salespersons: A Co-Creation Project in United Arrows.

Published in:

Quarterly Journal of Marketing, 2024, v. 44, n. 2, p. 182, doi. 10.7222/marketing.2024.048

By:

Yuya Watanabe;
Hidehiko Nishikawa

Publication type:

Article

企業内リードユーザーによるイノベーション: ― 小売店舗販売員との共創による新製品開発 ―

Published in:

Japan Marketing Review / Maketingu Rebyu, 2023, v. 4, n. 1, p. 18, doi. 10.7222/marketingreview.2023.003

By:

渡邉裕也

Publication type:

Article

DESEMPENHO DE VENDAS E O USO DOS RELATÓRIOS GERENCIAIS: UM ESTUDO COM VENDEDORES DE UMA REDE VAREJISTA.

Published in:

ConTexto, 2020, v. 20, n. 46, p. 30

By:

ADRIANO RODRIGUES, MARCEL;
TIOMATSU OVADOMARI, JOSÉ CARLOS;
KOITIRO NISIYAMA, EDELCIO;
RIBEIRO MENDONÇA-NETO, OCTÁVIO;
GOMES DULTRA-DE-LIMA, RONALDO

Publication type:

Article

THE RETAIL SALESPERSON AT WORK.

Published in:

1950

By:

Alexander, R. S.

Publication type:

Book Review

CUSTOMER BEHAVIORAL LEGITIMACY IN RETAIL RETURNS EPISODES: EFFECTS ON RETAIL SALESPERSON ROLE CONFLICT.

Published in:

Journal of Marketing Theory & Practice, 2009, v. 17, n. 3, p. 251, doi. 10.2753/MTP1069-6679170304

By:

O'Brien, Matthew;
Hill, Donna J.;
Autry, Chad W.

Publication type:

Article

AN EXAMINATION OF THE RELATIONSHIPS BETWEEN RETAIL WORK ENVIRONMENTS, SALESPERSON SELLING ORIENTATION-CUSTOMER ORIENTATION AND JOB PERFORMANCE.

Published in:

Journal of Marketing Theory & Practice, 2001, v. 9, n. 3, p. 1, doi. 10.1080/10696679.2001.11501893

By:

Boles, James S.;
Babin, Barry J.;
Brashear, Thomas G.;
Brooks, Charles

Publication type:

Article

RETAIL SALESPERSONS: AN INQUIRY INTO NEED RECOGNITION.

Published in:

Journal of Marketing Theory & Practice, 1993, v. 1, n. 3, p. 11

By:

Burns, David J.

Publication type:

Article

Influence of salesperson characteristics and customer emotion on retail dyadic relationships.

Published in:

International Review of Retail, Distribution & Consumer Research, 2003, v. 13, n. 1, p. 21, doi. 10.1080/09593960321000051666

By:

Sanghyun Lee;
Dubinsky, Alan J.

Publication type:

Article

The impact of shopper mood and retail salesperson credibility on shopper attitudes and behaviour.

Published in:

International Review of Retail, Distribution & Consumer Research, 1995, v. 5, n. 4, p. 488, doi. 10.1080/09593969500000028

By:

Swinyard, William R.

Publication type:

Article

The Impact of Contingent Reinforcement on Retail Salespersons' Performance Behaviors:.

Published in:

Journal of Organizational Behavior Management, 1986, v. 7, n. 1/2, p. 25, doi. 10.1300/J075v07n01_03

By:

Luthans, Fred;
Paul, Robert;
Taylor, Lew

Publication type:

Article

The role of delight in driving repurchase intentions.

Published in:

Journal of Personal Selling & Sales Management, 2017, v. 37, n. 1, p. 61, doi. 10.1080/08853134.2016.1272052

By:

Meyer, Tracy;
Barnes, Donald C.;
Friend, Scott B.

Publication type:

Article

Seeking attention: an investigation of salesperson influence strategies used while selling to small retailers.

Published in:

Journal of Personal Selling & Sales Management, 2016, v. 36, n. 2, p. 144, doi. 10.1080/08853134.2016.1158656

By:

Nanarpuzha, Rajesh;
Noronha, Ernesto

Publication type:

Article

The Moderating Role of Organizational Climate in Competency-Performance Relationship: A Study on Salespersons in Central India.

Published in:

IUP Journal of Organizational Behavior, 2018, v. 17, n. 4, p. 36

By:

Punwatkar, Sushil;
Verghese, Manoj

Publication type:

Article

Attitude toward the Customer: A Study of Product Returns Episodes.

Published in:

Journal of Managerial Issues, 2007, v. 19, n. 3, p. 315

By:

Autry, Chad W.;
Hill, Donna J.;
O'Brien, Matthew

Publication type:

Article

An exploratory study of retail sales employees' service sabotage: Examining the impact of emotional exhaustion and organizational support.

Published in:

Journal of Global Scholars of Marketing Science, 2019, v. 29, n. 1, p. 63, doi. 10.1080/21639159.2018.1552529

By:

Edmondson, Diane R.;
Matthews, Lucy M.;
Ward, Cheryl B.

Publication type:

Article

Understanding the long-term implications of retailer returns in business-to-business relationships.

Published in:

Journal of the Academy of Marketing Science, 2018, v. 46, n. 2, p. 252, doi. 10.1007/s11747-017-0553-6

By:

Beitelspacher, Lauren Skinner;
Baker, Thomas L.;
Rapp, Adam;
Grewal, Dhruv

Publication type:

Article

When Customers Disappoint: A Model of Relational Internal Marketing and Customer Complaints.

Published in:

Journal of the Academy of Marketing Science, 2004, v. 32, n. 2, p. 112, doi. 10.1177/0092070303261467

By:

Simon J. Bell;
Meng¨&ccedil, Bülent;
Stefani, Sara L.

Publication type:

Article

Customer Evaluation of Retail Salespeople Utilizing the SOCO Scale: A Replication, Extension, and Application.

Published in:

Journal of the Academy of Marketing Science, 1991, v. 19, n. 4, p. 347, doi. 10.1007/BF02726510

By:

Brown, Gene;
Widing, Robert E.;
Coulter, Ronald L.

Publication type:

Article

Salesperson characteristics affecting consumer complaint responses.

Published in:

Journal of Consumer Behaviour, 2001, v. 1, n. 2, p. 124, doi. 10.1002/cb.60

By:

Clopton, Stephen W.;
Stoddard, James E.;
Clay, Jennifer W.

Publication type:

Article

STAFFING SERVICE ACTIVITIES WITH WAITING LINE MODELS.

Published in:

Decision Sciences, 1971, v. 2, n. 2, p. 206, doi. 10.1111/j.1540-5915.1971.tb01455.x

By:

Paul, Robert J.;
Stevens, Robert E.

Publication type:

Article

QUANDO O SISTEMA DE CONTROLE ENFRAQUECE O DESEMPENHO COM VENDAS.

Published in:

REMark: Revista Brasileira de Marketing, 2015, v. 14, n. 1, p. 1, doi. 10.5585/remark.v14i1.2816

By:

Domingues Silva, Juliano;
Afonso Vieira, Valter;
da Silva Faia, Valter

Publication type:

Article

Task Characteristics and Learning Potentials-Empirical Results of Three Diary Studies on Workplace Learning.

Published in:

Vocations & Learning, 2013, v. 6, n. 1, p. 55, doi. 10.1007/s12186-012-9086-9

By:

Rausch, Andreas

Publication type:

Article

The Influence of Moral Philosophy on Retail Salespeople's Ethical Perceptions.

Published in:

Journal of Consumer Affairs, 2004, v. 38, n. 2, p. 297, doi. 10.1111/j.1745-6606.2004.tb00870.x

By:

Dubinsky, Alan J.;
Nataraajan, Rajan;
Wen-Yeh Huang

Publication type:

Article

Under the sway of a mobile device during an in-store shopping experience.

Published in:

Psychology & Marketing, 2017, v. 34, n. 7, p. 733, doi. 10.1002/mar.21019

By:

Rippé, Cindy B.;
Weisfeld‐Spolter, Suri;
Yurova, Yuliya;
Dubinsky, Alan J.;
Hale, Dena

Publication type:

Article

Occupational employment projections to 2020.

Published in:

Monthly Labor Review, 2012, v. 135, n. 1, p. 84

By:

Lockard, C. Brett;
Wolf, Michael

Publication type:

Article

Are you looking for something specific or just looking around? Adaptive selling on the basis of customer shopping goals in retail sales.

Published in:

Journal of the Academy of Marketing Science, 2024, v. 52, n. 6, p. 1780, doi. 10.1007/s11747-024-01015-y

By:

Kim, Yenee;
McFarland, Richard G.

Publication type:

Article

Companion Shoppers and the Consumer Shopping Experience.

Published in:

Journal of Relationship Marketing, 2011, v. 10, n. 1, p. 7, doi. 10.1080/15332667.2011.549385

By:

Lindsey-Mullikin, Joan;
Munger, JeanneLauren

Publication type:

Article

Parental occupations and risk for Crohn’s disease in children.

Published in:

Scandinavian Journal of Gastroenterology, 2017, v. 52, n. 10, p. 1093, doi. 10.1080/00365521.2017.1339826

By:

Eslahpazir, Jobin;
Kumar, Rituanjali;
Lalavi, Ali;
Amre, Devendra K.

Publication type:

Article

“Shopping While Black”: Examining Racial Discrimination in a Retail Setting.

Published in:

Journal of Applied Social Psychology, 2009, v. 39, n. 6, p. 1432, doi. 10.1111/j.1559-1816.2009.00489.x

By:

Schreer, George E.;
Smith, Saundra;
Thomas, Kirsten

Publication type:

Article

Understanding Consumer Preferences using IoT SmartMirrors.

Published in:

Pertanika Journal of Science & Technology, 2017, v. 25, n. 3, p. 939

By:

Gaur, L.;
Singh, G.;
Ramakrishnan, R.

Publication type:

Article

Beyond skin-deep: Triple roles of salesperson attractiveness and consumer bargaining styles.

Published in:

Journal of Global Scholars of Marketing Science, 2024, v. 34, n. 2, p. 283, doi. 10.1080/21639159.2023.2254312

By:

Wongkitrungrueng, Apiradee;
Nuttavuthisit, Krittinee;
Sen, Sankar

Publication type:

Article

Factors Influencing Consumer Brand Preference in Retail Stores.

Published in:

Delhi Business Review, 2024, v. 25, n. 2, p. 57, doi. 10.51768/dbr.v25i2.252202406

By:

H. R., Tejesh;
M., Khajabee

Publication type:

Article

General digital competences of beginning trainees in commercial vocational education and training.

Published in:

Empirical Research in Vocational Education & Training, 2022, v. 14, n. 1, p. 1, doi. 10.1186/s40461-022-00130-w

By:

Findeisen, Stefanie;
Wild, Steffen

Publication type:

Article

Socioeconomic-status and Physical Attractiveness of Customers in LuxuryRetailEncounters: Moderating Role of Customers Age.

Published in:

Discourse (2521-5337), 2020, v. 6, n. 2, p. 29

By:

Khattak, Jamshed;
Anwar, Iffa;
Khattak, Mobeen Jamshed

Publication type:

Article

Can Deception by Salespersons and Customers Be Detected Through Nonverbal Behavioral Cues?

Published in:

Journal of Applied Social Psychology, 1989, v. 19, n. 18, p. 1552, doi. 10.1111/j.1559-1816.1989.tb01463.x

By:

DePaulo, Peter J.;
DePaulo, Bella M.

Publication type:

Article

IMPACT OF CORE-SELF EVALUATION AND JOB SATISFACTION ON TURNOVER INTENTIONS: A STUDY OF INDIAN RETAIL SECTOR.

Published in:

Organizations & Markets in Emerging Economies, 2018, v. 9, n. 2, p. 292, doi. 10.15388/omee.2018.10.00015

By:

Chhabra, Bindu

Publication type:

Article

The mall as bazaar: How kiosks influence consumer shopping behaviour.

Published in:

Journal of Marketing Management, 2012, v. 28, n. 1-2, p. 85, doi. 10.1080/0267257X.2011.621442

By:

Runyan, Rodney;
Kim, Jung-Hwan;
Baker, Julie

Publication type:

Article

Personal Selling in Retail Settings: How Does the Internet and Related Technologies Enable and Limit Successful Selling?

Published in:

Journal of Marketing Management, 2002, v. 18, n. 3-4, p. 301, doi. 10.1362/0267257022872433

By:

Grewal, Dhruv;
Levy, Michael;
Marshall, Greg W.

Publication type:

Article

Burnout Risks among Salespersons Under Job Demand and the Mediating Role of Abusive Supervision.

Published in:

Indian Journal of Occupational & Environmental Medicine, 2022, v. 26, n. 1, p. 26, doi. 10.4103/ijoem.ijoem_249_21

By:

K. S., Rakhy;
A. S., Ambily

Publication type:

Article