Works matching IS 09565515 AND DT 2012 AND VI 23 AND IP 3


Results: 42
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    Contact center: information systems design.

    Published in:
    Journal of Intelligent Manufacturing, 2012, v. 23, n. 3, p. 497, doi. 10.1007/s10845-010-0389-0
    By:
    • Rijo, Rui;
    • Varajão, João;
    • Gonçalves, Ramiro
    Publication type:
    Article
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