Investigating the Security Divide between SME and Large Companies: How SME Characteristics Influence Organizational IT Security Investments.

Heidt, Margareta; Gerlach, Jin P.; Buxmann, Peter

Lagging IT security investments in small and medium-sized enterprises (SME) point towards a security divide between SME and large enterprises, yet our structured literature review shows that organizational IT security research has largely neglected the SME context. In an effort to expose reasons for this divide, we build on extant research to conceptualize SME-specific characteristics in a framework and suggest propositions regarding their influence on IT security investments. Based on 25 expert interviews, emerging constraints are investigated and validated. Our findings imply that several widely held assumptions in extant IT security literature should be modified if researchers claim generalizability of their results in an SME context. Exemplary assumptions include the presence of skilled workforce, documented processes or IT-budget planning which are often un(der) developed in SME. Additionally, our study offers context-specific insights regarding particular effects of identified constraints on IT security investments for all involved stakeholders (researchers, SME, large enterprises, governments).

SMALL business; PRIVATE security services; ORGANIZATIONAL research; PRODUCTION planning; EMAIL security

Information Systems Frontiers, 2019, Vol 21, Issue 6, p1285

1387-3326

Academic Journal

10.1007/s10796-019-09959-1