Works matching Emotional labor
Results: 3274
Switching Expression or Emotion: Emotional Labor Strategy on Negative Word of Mouth, Mediated by Customer Satisfaction.
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- JDM: Jurnal Dinamika Manajemen, 2019, v. 10, n. 2, p. 162, doi. 10.15294/jdm.v10i2.19843
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Influence of Leaders' Emotional Labor and Its Perceived Appropriateness on Employees' Emotional Labor.
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- Behavioral Sciences (2076-328X), 2024, v. 14, n. 5, p. 413, doi. 10.3390/bs14050413
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Turizm Amaçlı Konaklama İşletmelerinde Duygusal Emek ile Bireysel Yenilikçilik İlişkisi: Palandöken Örneği.
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- Uluslararasi Ekonomi ve Yenilik Dergisi, 2016, v. 2, n. 2, p. 117, doi. 10.20979/ueyd.89822
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Collective emotional labor and subgroup dynamics in global virtual teams: a dramaturgical perspective.
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- International Studies of Management & Organization, 2023, v. 53, n. 4, p. 239, doi. 10.1080/00208825.2023.2230418
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- Article
影院员工工作压力和工作结果的关系 --情绪劳动的中介作用.
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- Chinese Mental Health Journal / Zhongguo Xinli Weisheng Zazhi, 2017, v. 31, n. 5, p. 382, doi. 10.3969/j.issn.1000-6729.2017.05.009
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INFLUENCE OF LEADER AND EMPLOYEE EMOTIONAL LABOR ON SERVICE PERFORMANCE: A HIERARCHICAL LINEAR MODELING APPROACH.
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- Social Behavior & Personality: an international journal, 2017, v. 45, n. 8, p. 1233, doi. 10.2224/sbp.6152
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- Article
ECZACILARIN İŞ STRES DÜZEYLERİ VE DUYGUSAL EMEK KULLANIMI İLE İŞE BAĞLILIKLARININ DEĞERLENDİRİLMESİ.
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- Journal of Inonu University Health Services Vocational School / İnönü Üniversitesi Sağlık Hizmetleri Meslek Yüksek Okulu Dergisi, 2023, v. 11, n. 2, p. 1538, doi. 10.33715/inonusaglik.1015049
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Leading with teachers' emotional labour: relationships between leadership practices, emotional labour strategies and efficacy in China.
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- Teachers & Teaching, 2018, v. 24, n. 8, p. 965, doi. 10.1080/13540602.2018.1508432
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A Multilevel Theoretical Framework Integrating Diversity and Emotional Labor.
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- Group & Organization Management, 2018, v. 43, n. 5, p. 718, doi. 10.1177/1059601118793549
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Emotional Labor Within Teams: Outcomes of Individual and Peer Emotional Labor on Perceived Team Support, Extra-Role Behaviors, and Turnover Intentions.
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- Group & Organization Management, 2018, v. 43, n. 1, p. 38, doi. 10.1177/1059601117707608
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- Article
The Intimate and Sexual Costs of Emotional Labor: The Development of the Women's Sexual Emotional Labor Assessment.
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- Archives of Sexual Behavior, 2025, v. 54, n. 1, p. 117, doi. 10.1007/s10508-024-03061-7
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- Article
Emotional labor among police officers: a diary study relating strain, emotional labor, and service performance.
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- International Journal of Human Resource Management, 2017, v. 28, n. 6, p. 852, doi. 10.1080/09585192.2016.1138500
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- Article
The Profiles and Antecedents of Supervisor-Directed Emotional Labor Strategies: The Role of Self-Identity and LMX Orientations in Emotional Labor Strategy.
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- Behavioral Sciences (2076-328X), 2023, v. 13, n. 10, p. 865, doi. 10.3390/bs13100865
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EXTROVERSION AND EMOTIONAL LABOUR: A STUDY ON ORGANIZED RETAIL SECTOR.
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- CLEAR International Journal of Research in Commerce & Management, 2017, v. 8, n. 4, p. 50
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A motivational approach to emotional labor: Examining the link between goal orientation and emotional labor strategies.
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- Journal of Management & Organization, 2022, v. 28, n. 6, p. 1280, doi. 10.1017/jmo.2019.63
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- Article
Does Emotional Labor Matter for University Teaching? Examining the Antecedents and Consequences of University Teachers' Emotional Labor Strategies.
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- Frontiers in Psychology, 2021, v. 12, p. 1, doi. 10.3389/fpsyg.2021.731099
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Beginning EFL Teachers' Emotional Labor Strategies in the Chinese Context.
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- Frontiers in Psychology, 2021, v. 12, p. 1, doi. 10.3389/fpsyg.2021.737746
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- Article
The moderating role of surface and deep acting on the relationship between natural emotional labor and organizational commitment.
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- Current Psychology, 2023, v. 42, n. 25, p. 21681, doi. 10.1007/s12144-022-03274-w
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Helping Professions and Multidimensional Emotional Labor: A Comparative Analysis of Foreign Spouse Services between Social Workers and Lay Helpers in Taiwan.
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- Taiwanese Sociology, 2012, n. 24, p. 99
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Going against the grain: emotional labour in the face of established business school institutional logics.
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- Studies in Higher Education, 2019, v. 44, n. 6, p. 946, doi. 10.1080/03075079.2017.1405251
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- Article
Dialectical Emotional Labour in Digital Person-branding: The case of digital influencers.
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- Organization Studies, 2024, v. 45, n. 4, p. 571, doi. 10.1177/01708406231208370
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- Article
Co-creating emotional value in a guided tour experience: the interplay among guide's emotional labour and tourists' emotional intelligence and participation.
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- Current Issues in Tourism, 2023, v. 26, n. 11, p. 1748, doi. 10.1080/13683500.2022.2064837
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- Article
Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare.
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- 2016
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- journal article
The Impact of Firefighters' Emotional Labor on Job Performance: The Moderating Effects of Transactional and Transformational Leadership.
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- Fire (2571-6255), 2024, v. 7, n. 8, p. 291, doi. 10.3390/fire7080291
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The Emotional Labor and Caring Behaviors of Nursing Students.
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- Acibadem Saglik Bilimleri Dergisi, 2022, v. 13, n. 4, p. 655, doi. 10.31067/acusaglik.1089934
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The Impact of Daily Emotional Labor on Health and Well-Being.
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- Management Communication Quarterly, 2022, v. 36, n. 3, p. 391, doi. 10.1177/08933189211041352
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- Article
Mitigating Burnout Through Organizational Justice: Customer Support Workers' Experiences of Customer Injustice and Emotional Labor.
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- Management Communication Quarterly, 2021, v. 35, n. 4, p. 497, doi. 10.1177/08933189211012040
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Exploring the Nature of Nonprofit Work Through Emotional Labor.
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- Management Communication Quarterly, 2012, v. 26, n. 1, p. 173, doi. 10.1177/0893318911424373
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The relationship between preschool teachers' perceptions of parental approach and levels of emotional labor.
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- Language Teaching & Educational Research (LATER), 2023, v. 6, n. 1, p. 71, doi. 10.35207/later.1207215
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- Article
Effects of Teacher Personalities on Emotional Exhaustion: Mediating Role of Emotional Labor.
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- Educational Sciences: Theory & Practice, 2013, v. 13, n. 3, p. 1488, doi. 10.12738/estp.2013.3.1509
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The Development of the Teacher Emotional Labor Scale (TELS): Validity and Reliability.
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- Educational Sciences: Theory & Practice, 2009, v. 9, n. 2, p. 559
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- Article
Unveiling emotional experiences: a phenomenological study of emotional labor in expatriate EFL teachers.
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- Asian-Pacific Journal of Second & Foreign Language Education, 2024, v. 9, n. 1, p. 1, doi. 10.1186/s40862-024-00259-z
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An investigation of instigating and consequent factors of emotional labor.
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- Indian Journal of Positive Psychology, 2015, v. 6, n. 3, p. 238
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- Article
Emotional Intelligence and Burnout among Adolescent Basketball Players: The Mediating Effect of Emotional Labor.
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- Sports (2075-4663), 2024, v. 12, n. 10, p. 266, doi. 10.3390/sports12100266
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- Article
Burnout Syndrome and Emotional Labor in Leaders and Subordinates: A Dyad Analysis.
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- Social Sciences (2076-0760), 2024, v. 13, n. 4, p. 211, doi. 10.3390/socsci13040211
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- Article
Struggles of Professionalism and Emotional Labour in Standardized Mental Health Care.
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- Nordic Journal of Working Life Studies, 2016, v. 6, n. S1, p. 67, doi. 10.19154/njwls.v6i1.4886
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- Article
THE EFFECT OF WORK ENGAGEMENT ON EMOTIONAL LABOR: A STUDY ON TEACHERS.
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- Journal of Management & Economics Research, 2023, v. 21, n. 4, p. 1, doi. 10.11611/yead.1280208
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- Article
DUYGUSAL EMEĞİN İŞE TUTKUNLUKLA İLİŞKİSİ: BANKA ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA.
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- Journal of Management & Economics Research, 2021, v. 19, n. 3, p. 1, doi. 10.11611/yead.679070
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- Article
DUYGUSAL EMEK İLE ÖRGÜTSEL VATANDAŞLIK ARASINDAKİ İLİŞKİYİ BELİRLEMEYE YÖNELİK HAZIR GİYİM FİRMASI ÇALIŞANLARI ÜZERİNDE BİR ARAŞTIRMA.
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- Journal of Management & Economics Research, 2021, v. 19, n. 2, p. 194, doi. 10.11611/yead.888340
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- Article
Emotional Labor: Scale Development and Validation in the Chinese Context.
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- Frontiers in Psychology, 2019, p. 1, doi. 10.3389/fpsyg.2019.02095
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- Article
Emotional Labor in Knowledge-Based Service Relationships: The Roles of Self-Monitoring and Display Rule Perceptions.
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- Frontiers in Psychology, 2019, p. N.PAG, doi. 10.3389/fpsyg.2019.00801
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- Article
Relationship Bonds and Service Provider's Emotional Labor: Moderating Effects of Collectivism.
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- Frontiers in Psychology, 2019, p. N.PAG, doi. 10.3389/fpsyg.2019.00370
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Do Chinese Teachers Perform Emotional Labor Equally? Multi-Group Comparisons Across Genders, Grade Levels and Regions.
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- Frontiers in Psychology, 2019, p. N.PAG, doi. 10.3389/fpsyg.2019.00190
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The tyranny of emotional distance?: Emotion/al work and emotional labour in applied theatre projects.
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- Applied Theatre Research, 2019, v. 7, n. 1, p. 67, doi. 10.1386/atr_00006_1
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Antecedents and Consequences of Teachers' Emotional Labor: a Systematic Review and Meta-analytic Investigation.
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- Educational Psychology Review, 2019, v. 31, n. 3, p. 663, doi. 10.1007/s10648-019-09475-3
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- Article
The relationship between employees' competences and the consequences and manner of exercising emotional labour (EL).
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- Contemporary Economics, 2017, v. 11, n. 1, p. 17, doi. 10.5709/ce.1897-9254.226
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- Article
INFLUENCE OF EMOTIONAL LABOUR ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AMONG NURSES IN OSUN STATE, NIGERIA.
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- Annals of the Constantin Brancusi University of Targu Jiu-Letters & Social Sciences Series, 2023, n. 2, p. 161
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"Behind the Screen, I Still Care about my Students!": Exploring the emotional labour of English language teachers in online teaching during the COVID‐19 Pandemic.
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- International Journal of Applied Linguistics, 2024, v. 34, n. 2, p. 450, doi. 10.1111/ijal.12501
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'Put me on to a male agent': Emotional labor and performing gender in call centers.
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- Current Sociology, 2023, v. 71, n. 7, p. 1181, doi. 10.1177/00113921221129318
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- Article
Factors Influencing the Preparation of Manuals for Emotional Labor and the Provision of Programs Depending on Type of Trade in South Korea.
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- Indian Journal of Public Health Research & Development, 2019, v. 10, n. 11, p. 4381, doi. 10.5958/0976-5506.2019.04297.9
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- Article