Works matching DE "CUSTOMER relations"
Results: 5000
Healthcare professionals and interactions with the medical devices industry.
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- World Council of Enterostomal Therapists Journal, 2019, v. 39, n. 3, p. 32, doi. 10.33235/wcet.39.3.32-36
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- Article
CUSTOMERS' PERCEPTIONS ON THE OBJECTIVES, CHARACTERISTICS AND SELECTION CRITERIA OF ISLAMIC BANK IN THAILAND.
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- Gadjah Mada International Journal of Business, 2009, v. 11, n. 2, p. 167, doi. 10.22146/gamaijb.5525
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- Article
THE EXISTENCE OF OVERALL SATISFACTION IN SERVICE CUSTOMER RELATIONSHIPS.
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- Gadjah Mada International Journal of Business, 2006, v. 8, n. 3, p. 301, doi. 10.22146/gamaijb.5614
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- Article
Disruptive Marketing Communication for Customer Engagement. The New Frontiers of Mobile Instant Messaging.
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- JMM: The International Journal on Media Management, 2019, v. 21, n. 1, p. 3, doi. 10.1080/14241277.2019.1590837
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- Article
La calidad del servicio al cliente en los grandes supermercados de Ibagué: un análisis desde la escala multidimensional (SERVQUAL).
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- Cuadernos de Administración, 2014, v. 30, n. 52, p. 54, doi. 10.25100/cdea.v30i52.30
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- Article
Estrategias de marketing utilizadas por las empresas chilenas para incrementar el valor de los clientes.
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- Cuadernos de Administración, 2014, v. 30, n. 51, p. 8, doi. 10.25100/cdea.v30i51.38
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- Article
The Performing Arts and Selected Relationship Marketing Strategies.
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- South African Theatre Journal (Taylor & Francis Ltd), 2004, v. 18, p. 9
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- Article
Europe's triple by-pass.
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- Asia Europe Journal, 2010, v. 8, n. 3, p. 379, doi. 10.1007/s10308-010-0273-8
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- Article
Are you taking steps to prevent data breaches? Training staff to recognize phishing attacks is one step you can take now.
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- Urology Times, 2017, v. 45, n. 12, p. 24
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- Article
Talk with your vendor now about ICD-10 updates.
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- 2014
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- Question & Answer
End-user agreements: What you need to know.
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- Urology Times, 2013, v. 41, n. 5, p. 26
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- Article
Valuable lessons from the auto service industry.
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- Urology Times, 2012, v. 40, n. 8, p. 53
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- Article
How to retain new patients in your practice.
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- Urology Times, 2008, v. 36, n. 1, p. 24
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- Article
Educate or serve: the paradox of “professional service” and the image of the west in legitimacy battles of post-socialist advertising.
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- Theory & Society, 2010, v. 39, n. 2, p. 203, doi. 10.1007/s11186-009-9104-6
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- Article
Small leap forward: Emergence of new economic elites.
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- Theory & Society, 1995, v. 24, n. 5, p. 751
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- Article
Retaining Passenger Loyalty through Data Mining: A Case Study of Taiwanese Airlines.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2008, v. 47, n. 1, p. 17, doi. 10.5325/transportationj.47.1.0017
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- Article
The North American Third-Party Logistics Industry in 2006: The Provider CEO Perspective.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2007, v. 46, n. 3, p. 40, doi. 10.5325/transportationj.46.3.0040
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- Article
Security and the Global Supply Chain.
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- Transportation Journal (American Society of Transportation & Logistics Inc), 2006, v. 45, n. 4, p. 28, doi. 10.5325/transportationj.45.4.0028
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- Article
Application of anthropology in the service and retail industries.
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- South African Journal of Ethnology, 1998, v. 21, n. 3, p. 97
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- Article
Increase Customer Retention: An Examination of Quality and its Effects on the Retention of Sport Participants.
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- Journal of Sport Behavior, 2020, v. 43, n. 3, p. 1
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- Article
Increase Customer Retention: An Examination of Quality and its Effects on the Retention of Sport Participants.
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- Journal of Sport Behavior, 2019, v. 42, n. 3, p. 365
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- Article
Coping with Change: The Implications of e-Commerce Adoption for Island Consumers.
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- Regional Studies, 2016, v. 50, n. 5, p. 894, doi. 10.1080/00343404.2014.952720
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- Article
Beyond Production and Standards: Toward a Status Market Approach to Territorial Innovation and Knowledge Policy.
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- Regional Studies, 2016, v. 50, n. 2, p. 245, doi. 10.1080/00343404.2015.1019847
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- Article
Are They Really the Same? Supervisor and Student Responses at Termination.
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- Arete, 2006, v. 30, n. 2, p. 58
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- Article
Law Libraries: Maximizing Their Impact and Resources.
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- 2005
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- Editorial
AN EXPLORATORY CHARACTERIZATION OF CONSUMER SUGGESTION SHARING: THEORETICAL AND EMPIRICAL PERSPECTIVES.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2020, v. 33, p. 1
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- Article
THE RELATIONAL DRIVERS OF COMMITMENT FOR DIFFERENT CUSTOMER GROUPS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 21
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- Article
DIFFERENCE OF OPINION OR SOMETHING SINISTER? CONTEXT EFFECTS ON CONSUMER RESPONSES TO EXPOSURE TO ERRONEOUS PRODUCT INFORMATION IN THE BLOGOSPHERE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2018, v. 31, p. 1
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- Article
HOW THE CUSTOMER FEEDBACK PROCESS CONTRIBUTES TO PERCEIVED CUSTOMER ORIENTATION AND AFFECTIVE COMMITMENT IN THE HIGHER EDUCATIONAL SERVICE CONTEXT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2016, v. 29, p. 53
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- Article
CHANGE AS A MODERATOR OF INTER-FIRM COMMUNICATION AND CONFLICT MANAGEMENT IN RELATIONSHIP CONTINUITY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2012, v. 25, p. 46
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- Article
RELATING SWITCHING COSTS TO POSITIVE AND NEGATIVE WORD-OF-MOUTH.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 54
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- Article
LOYALTY AND ITS INFLUENCE ON COMPLAINING BEHAVIOR AND SERVICE RECOVERY SATISFACTION.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 21
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- Article
HOW RETAILERS HANDLE COMPLAINT MANAGEMENT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2009, v. 22, p. 1
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- Article
A REVIEW OF THE ROLE OF SATISFACTION, QUALITY, AND VALUE ON FIRM PERFORMANCE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2008, v. 21, p. 80
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- Article
GETTING GOOD COMPLAINING WITHOUT BAD COMPLAINING.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2008, v. 21, p. 23
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- Article
AN EMPIRICAL TEST OF CONTINGENCY THEORY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 170
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- Article
DISSATISFACTION AND DISTRUST.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 117
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- Article
THE FREQUENCY AND DISTRIBUTION OF BETTER BUSINESS BUREAU COMPLAINTS: AN ANALYSIS BASED ON EXCHANGE TRANSACTIONS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 88
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- Article
E-CONSUMER COMPLAINTS ABOUT ON-LINE STORES.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 68
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- Article
CREATING VALUE FOR ONLINE SHOPPERS: IMPLICATIONS FOR SATISFACTION AND LOYALTY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 54
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- Article
WHEN CONSUMERS GET UPSET: MODELING THE COST OF STORE AVOIDANCE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 42
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- Article
DISMANTLING "POSITIVE AFFECT" AND ITS EFFECTS ON CUSTOMER SATISFACTION: AN EMPIRICAL EXAMINATION OF CUSTOMER JOY IN A SERVICE ENCOUNTER.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 27
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- Article
A DOZEN PROBLEMS WITH APPLIED CUSTOMER MEASUREMENT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2004, v. 17, p. 1
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- Article
THE NATURE OF THE IMPORTANCE-SATISFACTION RELATIONSHIP IN RATINGS: EVIDENCE FROM THE NORMATIVE DATA OF THE NOEL-LEVITZ STUDENT SATISFACTION INVENTORY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 211
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- Article
FACTORS THAT INFLUENCE A CONSUMER COMPLAINER'S RATING OF SERVICE RECEIVED FROM A THIRD PARTY COMPLAINT-HANDLING AGENCY-THE LOS ANGELES DEPARTMENT OF CONSUMER AFFAIRS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 166
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- Article
COMPENSATORY SATISFACTION: AN ETHNOGRAPHY OF AVOIDING DISAPPOINTMENT AND PRODUCING SATISFACTION IN BIRDING.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 157
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- Article
SITUATIONAL CHARACTERISTICS AS MODERATORS OF THE SATISFACTION-LOYALTY LINK: AN INVESTIGATION IN A BUSINESS-TO-BUSINESS CONTEXT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 145
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- Article
AN EFFORT MODEL OF FIRST-STAGE COMPLAINING BEHAVIOR.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 132
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- Article
A CONCEPTUAL LOOK AT THE INFLUENCE OF RELATIONSHIP STRUCTURE ON THE DISCONFIRMATION PROCESS IN A BUSINESS-TO-BUSINESS CONTEXT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 119
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- Article
THE IMPACT E-SERVICES FAILURES AND CUSTOMER COMPLAINTS ON ELECTRONIC COMMERCE CUSTOMER RELATIONSHIP MANAGEMENT.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2003, v. 16, p. 106
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- Article