Works matching Customer satisfaction
Results: 5000
Pengaruh Experiential Marketing Terhadap Customer Satisfaction dan Repurchase Intention Pada Layanan Grabfood Selama Pandemi Covid-19.
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- Manajemen IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah, 2022, v. 17, n. 1, p. 15
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- Article
PENGARUH LOGISTICS SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA PENGGUNA JNE DAN J&T EXPRESS DI JABODETABEK.
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- Journal of Application Business & Management / Jurnal Aplikasi Bisnis dan Manajemen, 2023, v. 9, n. 2, p. 671, doi. 10.17358/jabm.9.2.671
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- Article
Assessing validity and reliability of a new tool: the ECSQ (Endoscopy Customer Satisfaction Questionnaire) in Italian for customer satisfaction in digestive endoscopy.
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- Annali di Igiene, Medicina Preventiva e di Comunità, 2022, v. 34, n. 2, p. 166, doi. 10.7416/ai.2022.2476
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- Article
Pengaruh Customer Satisfaction, Susceptibillity To Normative Influence Terhadap Brand Loyalty Dimediasi oleh Brand Love.
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- Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS), 2024, v. 5, n. 6, p. 2875
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- Article
Determinant Factors of Customers Switching Behavior to Customer Satisfaction and Loyalty in Online Transportation Users in Bandung.
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- JDM: Jurnal Dinamika Manajemen, 2020, v. 11, n. 1, p. 12, doi. 10.15294/jdm.v11i1.21432
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- Article
EFFECT OF OMNICHANNEL IMPLEMENTATION ON SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE IN INDONESIAN RESTAURANT.
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- Indonesian Journal of Business & Entrepreunership, 2024, v. 10, n. 1, p. 108, doi. 10.17358/IJBE.10.1.108
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- Article
Customer Satisfaction Pada Omnichannel Kosmetik di Sociolla: Studi Kasus.
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- Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), 2024, v. 6, n. 2, p. 841, doi. 10.38035/jemsi.v6i2.3325
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- Article
Customer satisfaction in catering industry: Contrasts between Lithuania and Portugal.
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- Tourism & Management Studies, 2016, v. 12, n. 1, p. 53, doi. 10.18089/tms.2016.12105
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- Article
Customer Satisfaction for Cellular Phones in Pakistan: A Case Study of Mobilink.
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- 2010
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- Publication type:
- Case Study
CUSTOMER SATISFACTION WITH BANKING SERVICES. SIMULATING THE INFLUENCE OF CUSTOMER SATISFACTION DETERMINANTS USING ARTIFICIAL NEURAL NETWORK ALGORITHMS.
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- Economic Computation & Economic Cybernetics Studies & Research, 2021, v. 55, n. 4, p. 101, doi. 10.24818/18423264//55.4.21.07
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- Article
An empirical study on antecedents of aggregate customer satisfaction: Cross-country findings.
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- Total Quality Management & Business Excellence, 2009, v. 20, n. 1, p. 23, doi. 10.1080/14783360802614273
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- Article
Long-run causality between customer satisfaction and financial performance: the case of Marriott.
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- Current Issues in Tourism, 2019, v. 22, n. 14, p. 1653, doi. 10.1080/13683500.2018.1453788
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- Article
Actitud, satisfacción y lealtad de los clientes en las Cajas Municipales del Perú.
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- Retos, Revista de Ciencias Administrativas y Económicas, 2020, v. 10, n. 20, p. 329, doi. 10.17163/ret.n20.2020.08
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- Article
REASONS FOR SATISFACTION AND DISSATISFACTION OF BANK CUSTOMERS. STUDY FROM SLOVAKIA AND THE CZECH REPUBLIC.
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- International Journal of Entrepreneurial Knowledge, 2014, v. 2, n. 1, p. 4, doi. 10.15759/ijek/2014/v2i1/53759
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- Article
Customer Satisfaction and Loyalty as a Part of Customer-Based Corporate Sustainability in the Sector of Mobile Communications Services.
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- Sustainability (2071-1050), 2018, v. 10, n. 5, p. 1657, doi. 10.3390/su10051657
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- Article
SATISFACEREA CLIENŢILOR PE PIAŢA B2B: FUNDALUL TEORETIC ŞI PROCEDURA DE EVALUARE.
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- Review of Management & Economic Engineering, 2010, v. 9, n. 3, p. 135
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- Publication type:
- Article
DETERMINATES DA SATISFAÇÃO DOS CLIENTES COM SERVIÇOS BANCÁRIOS.
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- RAE - Eletrônica, 2009, v. 8, n. 1, p. 1
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- Article
Ambivalent impact of customer satisfaction on firm value in emerging markets: the case of Korea.
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- Journal of Business Economics & Management, 2017, v. 18, n. 2, p. 258, doi. 10.3846/16111699.2016.1272068
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- Article
Antecedents of customer bargain satisfaction in informal retail markets: Insights from street shoppers in Lagos, Nigeria.
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- Journal of Customer Behaviour, 2021, v. 20, n. 1/2, p. 69, doi. 10.1362/147539221X16206323664278
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- Article
Clothes, condoms, and customer satisfaction: The effect of employee mere presence on customer satisfaction depends on the shopping situation.
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- Psychology & Marketing, 2018, v. 35, n. 6, p. 454, doi. 10.1002/mar.21098
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- Article
Customer satisfaction in Asia.
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- Psychology & Marketing, 2018, v. 35, n. 6, p. 387, doi. 10.1002/mar.21093
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- Article
Product redesign considering the sensitivity of customer satisfaction.
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- AI EDAM, 2022, v. 36, p. 1, doi. 10.1017/S089006042200021X
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- Article
Customer-Driven Water Supply Systems: Synergizing System Reliability and Customer Satisfaction with Bowtie Analysis.
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- Water Resources Management, 2022, v. 36, n. 10, p. 3481, doi. 10.1007/s11269-022-03200-6
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- Article
The Importance of Logistics Efficiency on Customer Satisfaction.
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- Journal of Marketing Development & Competitiveness, 2021, v. 15, n. 3, p. 26, doi. 10.33423/jmdc.v15i3.4537
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- Article
THE INFLUENCE OF CUSTOMERS' PERSONAL CHARACTERISTICS ON THEIR SATISFACTION WITH THE FOOD INDUSTRY.
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- Journal of Competitiveness, 2018, n. 4, p. 151, doi. 10.7441/joc.2018.04.10
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- Article
MODELI ZA MERENJE SATISFAKCIJE POTROŠAČA NA NACIONALNOM NIVOU.
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- Economic Themes, 2010, v. 48, n. 3, p. 383
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- Article
ÖZEL KAMU VE KATILIM BANKALARINDA MÜŞTERİ MEMNUNİYETİ VE MÜŞTERİ SADAKATİNE YÖNELİK BİR ARAŞTIRMA.
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- Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, 2014, v. 19, n. 1, p. 91
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- Article
KURUMSAL SOSYAL SORUMLULUK ALGISININ MARKA İMAJI, ALGILANAN DEĞER, MÜŞTERİ TATMİNİ VE MARKA SADAKATİNE ETKİSİ ÜZERİNE BİR SAHA ARAŞTIRMASI: X MARKASI ÖRNEĞİ.
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- Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, 2012, v. 17, n. 2, p. 451
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- Article
KATILIM BANKALARINDA MÜŞTERİ MEMNUNİYETİNİN BELİRLENMESİ ÜZERİNE HATAY İLİNDE BİR ARAŞTIRMA.
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- Journal of the Cukurova University Institute of Social Sciences, 2010, v. 19, n. 3, p. 39
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- Article
An Evaluation System for IT Outsourcing Customer Satisfaction Using the Analytic Hierarchy Process.
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- Journal of Global Information Management, 2005, v. 13, n. 4, p. 55, doi. 10.4018/jgim.2005100103
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- Article
Customer satisfaction in gourmet food trucks: Exploring attributes and their relationship with customer satisfaction.
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- Journal of Foodservice Business Research, 2019, v. 22, n. 4, p. 326, doi. 10.1080/15378020.2019.1614400
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- Article
PENGARUH KEPUASAN PELANGGAN DALAM MEMEDIASI CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS PELANGGAN PADA MASA PANDEMI.
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- Jurnal Visionida, 2022, v. 8, n. 1, p. 34, doi. 10.30997/jvs.v8i1.5655
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- Article
المزيج التسويقي الإسلامي كمتغير وسيط بين جودة الخدمة المصرفية الإلكترونية ورضا العملاء في المصارف الإسلامية
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- Journal of Islamic Entrepreneurship / Majallatu Riyadati Al-aamali Al-islamiati, 2018, v. 3, n. 2, p. 78
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- Article
MÜŞTERİ MEMNUNİYETİNİ ETKİLEYEN FAKTÖRLER VE MÜŞTERİ MEMNUNİYETİNİN MÜŞTERİ SADAKATİ ÜZERİNDEKİ ETKİSİ: BİR VAKIF ÜNİVERSİTESİ YÜKSEK LİSANS ÖĞRENCİLERİ ÜZERİNDE UYGULAMA
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- Dogus University Journal / Doğuş Üniversitesi Dergisi, 2022, v. 23, n. 1, p. 127
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- Article
A NEW CUSTOMER SATISFACTION MANAGEMENT MODEL (METHODOLOGY AND PRACTICE).
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- Economics & Management, 2009, p. 483
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- Publication type:
- Article
VARTOTOJU PASITENKINIMO AUTOSERVISO PASLAUGOMIS VERTINIMAS.
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- Management Theory & Studies for Rural Business & Infrastructure Development, 2012, v. 33, n. 4, p. 54
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- Article
Exhibition attachment: effects on customer satisfaction, complaints and loyalty.
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- Asia Pacific Journal of Tourism Research, 2020, v. 25, n. 6, p. 678, doi. 10.1080/10941665.2020.1754261
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- Publication type:
- Article
THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION AT CELEBRITY FITNESS MARGO CITY.
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- Indonesian Journal of Business & Entrepreunership, 2022, v. 8, n. 2, p. 313, doi. 10.17358/IJBE.8.2.313
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- Article
Customer Satisfaction in e-Commerce during the COVID-19 Pandemic.
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- Systems, 2022, v. 10, n. 6, p. 213, doi. 10.3390/systems10060213
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- Article
Factores asociados a la satisfacción del cliente. Entidad financiera de la Economía Popular y Solidaria Austro, Ecuador.
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- Religación: Revista de Ciencias Sociales y Humanidades, 2023, v. 8, n. 35, p. 1, doi. 10.46652/rgn.v8i35.1039
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- Article
CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.
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- Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2019, n. 136, p. 69, doi. 10.29119/1641-3466.2019.136.6
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- Article
Customer Satisfaction Index Model on Three Level Of Socioeconomic Status In Bogor Case Study: Customer Satisfaction on Branded Cooking Oil Product.
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- ASEAN Marketing Journal, 2014, v. 6, n. 1, p. 15, doi. 10.21002/amj.v6i1.3609
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- Article
Measuring Customer Satisfaction Using Multi-Criteria Analysis Model of Customer Satisfaction to Evaluate Product Lines (Case Study: Kaveh Glass Industrial Group).
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- Journal of Information & Organizational Sciences, 2023, v. 47, n. 2, p. 283, doi. 10.31341/jios.47.2.3
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- Article
The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction.
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- Marketing Science, 2009, v. 28, n. 5, p. 810, doi. 10.1287/mksc.1090.0495
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- Article
Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction.
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- Journal of Marketing, 2022, v. 86, n. 2, p. 66, doi. 10.1177/00222429211024255
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- Article
An Abnormally Abnormal Intangible: Stock Returns on Customer Satisfaction.
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- Journal of Marketing, 2016, v. 80, n. 5, p. 122, doi. 10.1509/jm.16.0248
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- Article
THEORETICAL INVESTIGATION OF CUSTOMER SATISFACTION CONCEPT.
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- Social & Economic Revue, 2015, v. 13, n. 3, p. 157
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- Article
METHODOLOGICAL PROBLEMS AND LIMITATIONS IN CUSTOMER SATISFACTION VALUATION.
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- Social & Economic Revue, 2015, v. 13, n. 1, p. 88
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- Article
Do retail alliances enhance customer experience? Examining the relationship between alliance value and customer satisfaction with the alliance.
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- Journal of Marketing Management, 2015, v. 31, n. 11-12, p. 1231, doi. 10.1080/0267257X.2015.1011195
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- Article
The role of service quality in achieving customer satisfaction, a field study on the National Railway Transport Company in Batna.
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- Al Bashaer Economic Journal, 2023, v. 9, n. 1, p. 580
- Publication type:
- Article