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- Title
Outcome Assessment via Handheld Computer in Community Mental Health: Consumer Satisfaction and Reliability.
- Authors
Goldstein, Lizabeth; Connolly Gibbons, Mary; Thompson, Sarah; Scott, Kelli; Heintz, Laura; Green, Patricia; Thompson, Donald; Crits-Christoph, Paul
- Abstract
Computerized administration of mental health-related questionnaires has become relatively common, but little research has explored this mode of assessment in 'real-world' settings. In the current study, 200 consumers at a community mental health center completed the BASIS-24 via handheld computer as well as paper and pen. Scores on the computerized BASIS-24 were compared with scores on the paper BASIS-24. Consumers also completed a questionnaire which assessed their level of satisfaction with the computerized BASIS-24. Results indicated that the BASIS-24 administered via handheld computer was highly correlated with pen and paper administration of the measure and was generally acceptable to consumers. Administration of the BASIS-24 via handheld computer may allow for efficient and sustainable outcomes assessment, adaptable research infrastructure, and maximization of clinical impact in community mental health agencies.
- Subjects
HEALTH outcome assessment; POCKET computers; COMMUNITY mental health services; CUSTOMER satisfaction; RELIABILITY (Personality trait); MEDICAL technology; STATISTICAL correlation
- Publication
Journal of Behavioral Health Services & Research, 2011, Vol 38, Issue 3, p414
- ISSN
1094-3412
- Publication type
Report
- DOI
10.1007/s11414-010-9229-4