Back to matchesWe found a matchYour institution may have rights to this item. Sign in to continue.TitleValue added or overload? A study of the countervailing effects of non‐core features on mobile banking apps.AuthorsLyu, Venessa Chan; Chin, Wynne; Zhang, Hongfeng; Liu, VincentPublicationJournal of Consumer Behaviour, 2022, Vol 21, Issue 3, p602ISSN1472-0817Publication typeArticleDOI10.1002/cb.2003